Labor and Employee Relations Program Manager

• Sep 2021 - Present

Labor and Employee Relations Specialist

• Mar 2018 - Present

Human Resources Analyst

• Aug 2016 - Jan 2018

Developed and implemented recruitment and selection plans to fill anticipated and actual position vacancies. Provided consultation to department representatives on personnel, employee relations and human resources matters. Assisted department managers in staffing and organizational analysis. Conducted class studies to determine appropriate allocation of positions. Reviewed requests to classify new positions or reclassify existing positions. Advised department representatives on procedures based on Union Contract, Memorandum of Understanding interpretations and past practice. Assisted in determining and issuing progressive discipline actions; assisted with grievance process. Participated in employee relations meet and confer process. Coordinated with department representative and Risk Management to address Worker’s Compensation claims and procedures. Identified and recommended worker, supervisor and management training needs. Show less

Human Resources Generalist

• Apr 2015 - Aug 2016

Provided support to three distribution centers Developed, recommended, and maintained programs for effective employee relations, engagement, and retention Coacheed both employees and managers on correct interpretation and administration of Company policy. Developed action plans to respond to staffing issues; analyzed projected and current staffing needs; recruited, interviewed, tested, and selected Assisted management in maintaining positive employee relations by assessing the internal employee climate Identified internal and external factors that may affect employee retention; address these issues by working in collaboration with directors to develop proactive strategies to meet or exceed turnover goals. Worked with managers to develop proactive training plans that prepare employees to meet current and future business objectives. Conducted needs analysis studies to determine training needs and deliver training courses. Worked closely with HR / Workers Compensation Analyst to assist local managers with current issues with policies, procedures and return to work. Acted as a resource to communicate issues pertaining to the benefits program. Worked with local management to ensure each operation is operating in accordance with federal, state, and local employment requirements, e.g., Fair Labor Standards Act (FLSA), Title VII, etc Show less

Human Resources Manager

• Feb 2014 - Apr 2015

Client- facing human resource consultant to UC Davis Student Housing Dining Services, supported 200 employees governed under the AFSCME (American Federation of State, County and Municipal Employees) contract. Collaborated with UC Davis HR Analyst to guide supervisors/managers in the interpretation and execution of the contract pertaining to employment relations, compensation and classification, and employee and labor relations. Conducted investigations as necessary and made recommendations. Provided counsel in regard to employee relations concerns, accommodations and leaves of absence; made recommendations. Provided management of all human resources functions insuring the integrity of personnel practices and compliance with all State and Federal labor laws, as well as University and Sodexo policies and procedures. Provided employees access to timely and accurate information on HR programs including benefits, selections, training and leaves of absence for hourly and salaried employees. Provided guidance to managers regarding merits, transfers and promotions. Lead team to develop and implement HR processes and procedures. Understands client group(s) business strategies and partners with clients to identify HR considerations. Identified training needs and coordinated execution. Oversaw recruitment and selection process. Show less

Human Resources Business Partner

• May 2007 - Feb 2014

Facilitated and advised clients in the staffing/recruitment and selection of highly qualified employees. Wrote, evaluated, and benchmarked job profiles. Recommended compensation changes based on internal and external market analysis. Advised strategic leaders with employee relations issues and assisted in effective administration of policy interpretation. Conducted investigations as necessary and made recommendation to senior leadership. Assured employee access to timely and accurate information on HR programs including benefits, selection status, training, fmla and short term disability. Assessed performance, development gaps, and operational issues. Worked with clients to design and implement programs, processes and interventions to improve performance (includes individual, leader, team/organization development and training). Supported clients in meeting business and corporate goals by implementing performance management, succession planning and talent reviews, leader and employee development, and diversity/Affirmative Action. Facilitated various meetings and conducted training as requested including conflict resolution and team building. Participated in Labor Management Committee Meetings - sat as non-voting member of the Created agendas, participated in discussion and facilitated meeting as requested. Show less

Administrative Services Coordinator/Trainer

• Jun 2004 - May 2007

Created and conducted new hire orientation including completion of new hire paperwork; researched, designed and selected training programs; developed training materials and evaluation procedures; maintained training records and monitored compliance training; assessed organizational training and provided recommendations for annutal training; facilitated training sessions; coordinated placement of student interns; facilitated annual benefits open enrollment. Created and conducted new hire orientation including completion of new hire paperwork; researched, designed and selected training programs; developed training materials and evaluation procedures; maintained training records and monitored compliance training; assessed organizational training and provided recommendations for annutal training; facilitated training sessions; coordinated placement of student interns; facilitated annual benefits open enrollment.

HR Representative

• Oct 2000 - Jun 2004

Employee Realtions: Conducted thorough investigations; provided policy interpretation; worked with officers, managers and supervisors on performance issues; coordinated closing stores in compliance with Union contract. Training: Implemented all aspects of division and corporate training programs; facilitated training sessions; identified opportunites, developed and managed individual training schedules and development programs for high potential associates; projected and successfully maintained $90,000 training budget. Recruiting/Selection: Administered assesments for associates and monitored progress in conjunction with succession planning; counseled senior management on associate succession planning. Show less