Wendy Vasquez Osborn

Senior Director of Admissions at The Chicago School of Professional Psychology
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Contact Information
us****@****om
(386) 825-5501
Location
Plano, Texas, United States, US
Languages
  • English -

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Experience

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Senior Director of Admissions
      • Mar 2022 - Present

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Treasurer
      • May 2017 - Present

      Securing the nation of Haiti through the hope of Jesus Christ and empowering the people through opportunity and realization of their God given talents and gifts. Anchor4Haiti is a faith based organization that follows Jesus Christ and is dedicated to the people of Haiti. We strive to make Haiti safe for all people and to bring the knowledge of Jesus Christ to all who will listen. Securing the nation of Haiti through the hope of Jesus Christ and empowering the people through opportunity and realization of their God given talents and gifts. Anchor4Haiti is a faith based organization that follows Jesus Christ and is dedicated to the people of Haiti. We strive to make Haiti safe for all people and to bring the knowledge of Jesus Christ to all who will listen.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Director of Campus Services
      • Jul 2020 - Apr 2022

    • Campus Director
      • May 2018 - Jul 2020

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Director of Admissions, Outreach and Off-Campus Development
      • Sep 2017 - May 2018

    • Higher Education
    • 700 & Above Employee
    • Senior Director of Admissions
      • Dec 2009 - May 2017

      ● Management responsibility for a team of 12-19 Admissions personnel and Admissions Department operations.● Achieved Excellence in performance from inception of campus.● Sets goals and objectives and measures performance against objectives.● Responsible for personnel actions: recruitment, screening, hiring, interviewing, onboarding, staff development, staff reviews and counsels or disciplines as needed.● Develops and implements strategies on a quarterly basis to meet targeted goals as well as customer service levels.● Develops and is responsible for the development and implementation of the annual budget in conjunction with corporate standards.● Develops and administers training, coaching and guidance to obtain recruitment goals to increase effectiveness of enrollment activities and ensure the attainment of enrollment goals and objectives.● Provides coaching and guidance to improve individual and team performance.● Provides problem resolution and interpretation of policy to ensure compliance.● Coordinates and manages staff recruitment initiatives such as corporate presentations, college visits and transfer fairs.● Coordinate the participation of admissions staff and faculty at outreach initiatives to enhance community relationships and involvement. Show less

    • Regional Director Of Admissions
      • Jan 2008 - Dec 2009

      ● During tenure consistently delivered between 100% of budgeted new enrollment goals for the combined Socal campus.● Managed a team of 4 Directors of Admissions (DOA).● Mentored and coached Directors of Admissions to help them achieve their enrollment goals.● Manage relationships between campus Administrators.● Responsible for forecasting and benchmarking annual, quarterly, monthly and weekly goals.● Manage the accountability process for my Admissions Team and Campus Administrator team.● Ensure the standardization of common recruitment practices Socal wide.● Develop training initiatives as well as checks and balances to insure training completion by the DOA's.● Responsible for maintaining a favorable working relationship with the Business Development Specialists and their DOA. Show less

    • Interim Campus President
      • May 2007 - Dec 2008

      ● Participated in the development of and execution on the vision and strategic direction for the institution (in concert with EDMC guidelines) required ensuring academic excellence while maximizing the return on invested capital.● Manage key metrics of the institution. Key metrics include new student enrollment, persistence (retention), average quarterly starting student body, revenue, operating income, operating margin, new programs, program rollout, and student and employer satisfaction.● Responsible for high level decision making in response to all escalated student issues.● Assist with Higher Learning Commission Accreditation.● Responsible for personnel actions, including recruiting, new hire actions, interviewing and selection of new staff, staff reviews, salary determinations, and termination processes.● Collaborate with Public Relations and Corporate.● Determined and coordinated activities to enhance community relationships and involvement. Show less

    • Director Of Admissions
      • May 2006 - Dec 2008

      ● Management responsibility for a team of 10 Admissions personnel● Achieved Excellence in performance from inception of campus● Developed and implemented enrollment and marketing plans to achieve established goals.● Sets goals and objectives and measures performance against objectives.● Responsible for personnel actions: recruitment, screening, hiring, interviewing, onboarding, staff development, staff reviews and counsels or disciplines as needed.● Develops and implements strategies on a quarterly basis to meet targeted goals as well as customer service levels.● Develops and is responsible for the development and implementation of the annual budget in conjunction with corporate standards.● Develops and administers training, coaching and guidance to obtain recruitment goals to increase effectiveness of enrollment activities and ensure the attainment of enrollment goals and objectives.● Provides coaching and guidance to improve individual and team performance.● Provides problem resolution and interpretation of policy to ensure compliance.● Coordinates and manages staff recruitment initiatives such as corporate presentations, college visits and transfer fairs.● Coordinate the participation of admissions staff and faculty at outreach initiatives to enhance community relationships and involvement.● Manage Business Development Representatives to enhance community relationships and involvement. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Senior Enrollment Counselor
      • Apr 1998 - Apr 2006

      Consistently recognized as a top performing Enrollment Advisor in Southern California.  Responsible for advising undergraduate, graduate, and teaching credential students regarding admissions.  Responsible for enrolling students for the University's graduate, undergraduate and teaching credential programs.  Responsible for developing academic plans for degree completion.  Assisted with California Commission on Teacher Credentialing (CCTC) and Board of Registered Nursing (BRN)  Trained on Teacher Credential and Nursing programs  Contributed to the Southern California new student enrollment goals by increasing total enrollments on a quarterly basis.  Awarded participation in exclusive and rigorous 8 month management training program.  Delivered training for Southern California Enrollment Advisors for campus training program Vision Plus.  Assisted with the coaching and development of new Enrollment Advisors at my learning center.  Assisted with San Bernardino, Temecula/Murrieta, and Victorville locations.  Managed kiosk in Ontario Mills and staffing for lead generation. Show less

    • Research Associate
      • 1995 - 1998

Education

  • University of Phoenix
    Master of Arts (M.A.), Organizational Leadership
    2001 - 2003
  • Macalester College
    Bachelor of Arts (B.A.), Psychology & History
    1991 - 1995

Community

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