Experience

National Housing Federation

• United Kingdom
• Non-profit Organization Management
• 100 - 200 Employee

• Customer Service Executive (Events)

  • Feb 2001 - Present

  I am the first point of contact for customer bookings, queries and payments. I also look after the events email inbox and bookshop. For virtual events I am the main contact for customers with any queries or issues with gaining access to the event. For in person events I work on the reception desk and am there to direct attendees and deal with any queries. I am the first point of contact for customer bookings, queries and payments. I also look after the events email inbox and bookshop. For virtual events I am the main contact for customers with any queries or issues with gaining access to the event. For in person events I work on the reception desk and am there to direct attendees and deal with any queries.



Halifax bank

• Customer Service Assistant

  • 1992 - 2000