Experience

Dignus Group Ltd
• Head of Support

  • Jun 2022 - Present

University of Wolverhampton
• United Kingdom
• Higher Education
• 700 & Above Employee
• Return to Nursing Practice (Adult Nursing)

  • Sep 2020 - Present


Midway Care Gro

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• Director Of Operations

  • Feb 2021 - Jun 2022

• Interim Head of Services

  • Oct 2020 - Feb 2021


ProActive Life
• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee
• Registered Manager (Turnaround)

  • Sep 2019 - Aug 2020


Carefour Services Limited

• Operations Manager

  • Jan 2017 - Aug 2019

  Very pleased to be part of the fantastic team at Carefour, providing high quality care, supporting independence at home. Very pleased to be part of the fantastic team at Carefour, providing high quality care, supporting independence at home.



Housing & Care 21

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• West Midlands Hub Manager

  • Dec 2015 - Jan 2017

  • Management and overall responsibility for a cluster of five domiciliary care Branches • Responsibility to set, achieve, maintain and monitor the quality and standards of home care services • Creation and implementation of new internal audit and management processes • Ensure full CQC and legal compliance • Head of Quality Pilot Scheme for the West Midlands Hub • Member of the National Policy and Procedural Review committee • Liaison with relevant Local Commissioners and Local Authorities • Trend analysis of customer satisfaction, safeguarding and quality assurance • Management of budgets, forecasting, P&L’s and aged debt • Overall managerial responsibility for 350+ care staff and office personnel including two Deputy Managers • Provide direct support to the Regional Operations and Business Development Managers to create and promote sustainable business growth Show less



Little Acorns Montessori Nursery

• Education Management
• 1 - 100 Employee

• Nursery Owner

  • 2010 - 2016

  I owned and ran a small chain of children day nurseries, which were managed by two Registered Managers • Purchased nursery business in August 2010 • Registered for 25 children • Awarded “Outstanding” by OfSTED in January 2011 and again in May 2016 • Nursery now ranked by Ofsted in top 1% of all nurseries nationwide • Second nursery opened September 2012, registered for 20 children • Second nursery awarded “Outstanding” in February 2013 • Employing a team of ten staff I owned and ran a small chain of children day nurseries, which were managed by two Registered Managers • Purchased nursery business in August 2010 • Registered for 25 children • Awarded “Outstanding” by OfSTED in January 2011 and again in May 2016 • Nursery now ranked by Ofsted in top 1% of all nurseries nationwide • Second nursery opened September 2012, registered for 20 children • Second nursery awarded “Outstanding” in February 2013 • Employing a team of ten staff



Home Instead Senior Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Registered Manager

  • Apr 2014 - Dec 2015

  • Management of the day to day operations• Maintain compliance with all policies and procedures• Management of all care processes• Conducting meetings with office staff and external agencies• Ensuring client safety in-line with CQC and Best Practice• Recruitment, training, retention, supervision and appraisal of all Care Givers and office personnel• Undertaking Care Consultations with prospective clients• Submitting tenders to Local Councils• Recording and matching of clients’ needs with Care Givers• Maintain all aspects of Quality Assurance and CQC Compliance Show less

• Registered Manager / Care Manager

  • Apr 2012 - Nov 2015