Director Of Operations

• Sep 2019 - Present

National Technical Manager

• May 2016 - Sep 2019

o Supports training programs (lifesaving, lifeguarding, swimming, first aid), lifesaving sport, safety management services and public educationo Collaborating with and providing support and leadership to the Branches responsible for the delivery of National programs and services o Collaborating with and providing support and leadership to the Commissions responsible for program and service development on behalf of the National Societyo Acting as a communication liaison between the National office, provincial/territorial Branches, Commissions and the Board of Directorso Representing the Society at various national tables with both internal and external stakeholderso Daily administrative processes to include customer service, dealing with complaints, dissemination of information and staff support services (both in the presence and absence of the CEO)o Updating and maintaining the National website, social media platforms and the repository for the Society’s intellectual propertyo Assisted in the development of the Society’s Orientation Manual, and Commission Job Descriptions and Terms of Reference o Past member of the Strategic Planning Committee – a Committee of the Board responsible for the updating and review of the strategic plan Show less

Education Director

• May 2007 - Nov 2015

o Collaborate with staff and volunteers to develop and implement strategies to deliver the public education messages to include media contacts o Teach instructor and trainer courses in all streams (lifesaving, lifeguarding and first aid) in order to support Society training programs throughout the Branch o Work with volunteer committees to set goals for program and instructor support o Develop training program support materials to include the writing of training manuals, program guides and organizational policies and position statements o Ensure compliance with all applicable laws and in the development/delivery of programs/services o Collaborate and conduct research with partner Branches to revise and launch the Society's lifeguard and leadership programs o Liaise with partner Branches, the National body and partner agencies (e.g. the Canadian Red Cross, Heart & Stroke Foundation, St. John Ambulance) to come to consensus regarding resuscitation and first aid training standards for Canadian organizations o Analyse trends in the aquatic industry and adjust programs/policies to best meet the needs of all stakeholders o Conduct aquatic facility and lifeguard safety audits to assist affiliates in minimizing the risk of drowning or serious injury o Administration to include customer service, dealing with complaints, dissemination of information adherence to workplace OH&S regulations, and staff supervision in the absence of the Executive Director o Reviewed the Personnel Policy Manual and made recommendations regarding updates to the human resource policies, procedures and staff orientation practices o Represent the Society through public speaking engagements at regional affiliate meetings, targeted training sessions, provision of researched presentations at conferences o Collaborate with the staff in determining the best marketing strategies for youth and parents o Collaborate with the Executive Director to increase training program revenue Show less

Aquatic Coordinator

• Jun 2006 - May 2007

o Evaluation of submitted resumes and assisted in the interviewing and hiring of staff o Training, supervision and scheduling of 15-30 aquatic staff at any given time o Conduct formal staff evaluations on an annual basis to include discussing professional development opportunities o Aquatic budgeting, tracking and ordering of supplies as per the approved department budget o Grant writing to secure additional funds for facility programs o Facility programming and implementation of special events o Provided lifesaving, lifeguarding and first aid training as an instructor and instructor trainer o Mentoring new lifeguard and instructional staff both at the facility and within the region o Opening of the new facility and development and implementation of facility policy’s and emergency procedures Show less

Aquatic Coordinator

• Dec 2000 - Jun 2006

o Evaluation of submitted resumes and assisted in the interviewing and hiring of staff o Training, supervision and scheduling of 15-30 aquatic staff at any given time o Conduct formal staff evaluations on an annual basis to include discussing professional development opportunities o Aquatic budgeting, tracking and ordering of supplies as per the approved department budget o Facility programming and implementation of special events o Provided lifesaving, lifeguarding and first aid training as an instructor and instructor trainer o Mentoring new lifeguard and instructional staff both at the facility and within the region o Opening of the new facility and development and implementation of facility policy’s and emergency procedures Show less

Driver/Attendant

• Jun 1990 - Jun 2002

o To provide lifesaving interventions prior to patient’s arrival to a higher health care facility o Originally trained as an EMA Level 1 o To provide lifesaving interventions prior to patient’s arrival to a higher health care facility o Originally trained as an EMA Level 1

Head Lifeguard

• Jul 1985 - Dec 2000

o Evaluation of submitted resumes and assisted in the interviewing and hiring of staff o Training, supervision and scheduling of 15-30 aquatic staff at any given time o Conduct formal staff evaluations on an annual basis to include discussing professional development opportunities o Aquatic budgeting and ordering of supplies o Facility programming and implementation of special events o Provided lifesaving, lifeguarding and first aid training as an instructor and instructor trainer o Mentoring new lifeguard and instructional staff both at the facility and within the region o Responsible for water chemistry, maintenance and operation of the pool Show less