Experience

myKaarma

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Sales Operations Manager, Salesforce Administrator, Project Manager

  • Mar 2019 - Present

  - Salesforce Project Manager- Change Management - responsible for roll-outs of process changes in Salesforce.- Vendor Analysis- Work Closely with Product Managers in Alpha & Beta product sales process- Interview new candidates - Training for new hires and existing employees - have trained over 70 individuals- Training documentation and videos - Managed $15,000 Budget for Culture Committee- included outings to Baseball games, Summer Picnic, Holiday Party

• Contracts Administrator, Events, Operations

  • Nov 2018 - Mar 2019

  - Connect Conference 2018 - myKaarma User Conference Event Coordinator - Managed contract requests for nationwide Sales Team - Assisted with Ad-Hoc requests.

• Inside Sales

  • Feb 2018 - Nov 2018



Eve Packaging

• Seal Beach, CA

• Office Manager

  • May 2017 - Jan 2018

  Daily operations: Account Management • Create sales orders and purchase orders in QuickBooks and send to manufacturing partners. • Answer calls and emails from vendors and customers, set-up LTL freight Sales Activities • Source quotes from vendors • Cold calls and setting sales appointments Business Development • RFP and RFQ submissions • Research new leads and manage sales opportunities through Prosperworks CRM Accounting Activities • Receive payments from customers and pay bills to vendors • Collect on past-due accounts and run weekly reports on QuickBooks Show less



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Fraud Investigator and Fraud Reporting and Analysis Team

  • Sep 2015 - Jun 2017

  Investigator 1 then transitioned to Fraud Reporting and Analysis Team. Worked identifying fraud trends and testing risk strategies. Reviewed credit reports, identified victims of identity theft, helped Nordstrom Loss Prevention with store arrests. Ranked in top 3 consistently- based on accuracy of identifying fraud, Nordstrom Service Standards, and compliance accuracy.

• Financial Services Specialist

  • May 2011 - Jun 2017

  Provide internal phone service support to clients, Nordstrom stores, and Loss PreventionAnalyze credit reports, dispute resolution, account maintenance



Bank of America

• United States
• Banking
• 700 & Above Employee

• Sales & Service Specialist

  • Feb 2006 - Jul 2010

  Community service coordinator for banking center. Dealt with customer service issues and worked collectively with sellers and tellers to achieve common monthly and quarterly goals. Three years cash-handling experience and over four years experience in a high paced, professional, customer service and relationship Community service coordinator for banking center. Dealt with customer service issues and worked collectively with sellers and tellers to achieve common monthly and quarterly goals. Three years cash-handling experience and over four years experience in a high paced, professional, customer service and relationship