Experience

Alabama Department of Economic and Community Affairs

• Government Administration
• 1 - 100 Employee

• Administrative Support Assistant III

  • Aug 2022 - Present

  Type routine correspondence, letters, presentations, and proof documents Collect and verify data for various reports Initiate Purchase Requests and Process in-state and out-of-state travel requests and travel reimbursement forms Provide phone coverage for Main Line, open, stamp and distribute mail to staff members within office Provide, secure space and post meetings for Commission and/or Board Meeting Communicate with Commissioner and/or Board Members Prepare letters, travel reimbursement, miscellaneous memorandums for Commissioners and/or Board Members Update listing of Commissioners and/of Board Meetings on website Transcribe and type minutes Maintain filing system: Scan, file and archive old files Show less



Alabama Department of Corrections

• United States
• Government Administration
• 200 - 300 Employee

• Administrative Support Assistant II

  • Jul 2007 - Aug 2022

  Composed and Typed Warden's correspondence. Typed employees performance appraisals and justifications. Scheduled appointments for Attorney visits, special visits and scheduled reminders to Warden Calendars. Take dictation at Monthly Security Meetings. Entered all inmates disciplinary and citation information into computer. Requested registers/scheduled interviews/send letters for interviews of jobs available in the absence of Administrative Support Assistant III. Typed Daily Activity Logs and Shift Logs on inmates entering or released from Tutwiler. Notarized legal documents. At Kilby - Compose and type correspondence letters/memos or Captains. Type employee's performance and file documents and forms. Open, sort and distribute mail for Captains. Maintain inmate's phone system and entered inmate's denials for phone service. In the absence of Warden III or Warden II's Secretaries, compose Institutional Newsletter and assist with scheduling appointments for Attorney/Inmate visits, take notes at Weekly/Monthly Staff Meetings, then type minutes for employees to review. Answer telephone and scan inmate's paperwork. Notarize legal documents. Show less



State of Alabama

• Government Administration
• 700 & Above Employee

• Administrative Support Assistant II

  • Jun 2006 - Jul 2007

  Reviewed files for inmates scheduled for Parole hearing. Communicated with government officials, state agencies, inmates' families and general public concerning information on hearings. Ensure all docketed cases are reviewed and placed in Board Room before scheduled parole hearings. Contacted Institutional Parole Officers as needed to request IPO Reports, Personal/Social History and Risk Assessments for scheduled Parole hearings. Reviewed files for inmates scheduled for Parole hearing. Communicated with government officials, state agencies, inmates' families and general public concerning information on hearings. Ensure all docketed cases are reviewed and placed in Board Room before scheduled parole hearings. Contacted Institutional Parole Officers as needed to request IPO Reports, Personal/Social History and Risk Assessments for scheduled Parole hearings.



HospiScript, LLC

• 1460 Ann Street, Montgomery, Alabama 36107

• Customer Service Representative

  • Sep 2005 - Jun 2006

  Handled calls/faxes concerning patient's admission/discharge/termination/expiration by nurse for patient on hospice or add/exclude medication for patients with information provided by nurses. Researched and resolved rejections of medication from the pharmacy Handled calls/faxes concerning patient's admission/discharge/termination/expiration by nurse for patient on hospice or add/exclude medication for patients with information provided by nurses. Researched and resolved rejections of medication from the pharmacy



Alabama Department of Corrections

• Julia Tutwiler Prison for Women

• Administrative Support Assistant I

  • Sep 2003 - Sep 2005

  Filed and typed needed classification paperwork. Maintained, operated computer and facility division equipment. Entered designated inmate data into computer. Answered telephone and responded to or routed inquires. Opened/sorted/distributed incoming mail. Scanned paperwork on inmates and Notarized. Filed and typed needed classification paperwork. Maintained, operated computer and facility division equipment. Entered designated inmate data into computer. Answered telephone and responded to or routed inquires. Opened/sorted/distributed incoming mail. Scanned paperwork on inmates and Notarized.



Genesys Conference Center

• Montgomery, Alabama Area

• Traffic Control Coordinator

  • Apr 2000 - Sep 2002

  Verified, assigned, moved and logged 800 numbers for conference calls. Informed Control Desk of any capacity issues on conference calls. Balanced traffic on various conferencing bridges using the routing systems of AT&T, World-Com and Sprint. Transcribed audio calls, generated spreadsheets an verified that no conference bridge were overbooked. Verified, assigned, moved and logged 800 numbers for conference calls. Informed Control Desk of any capacity issues on conference calls. Balanced traffic on various conferencing bridges using the routing systems of AT&T, World-Com and Sprint. Transcribed audio calls, generated spreadsheets an verified that no conference bridge were overbooked.



BELLSOUTH TELECOMMUNICATIONS INC

• United States
• Telecommunications
• 100 - 200 Employee

• Customer Service Representative

  • Jan 1998 - Mar 2000

  Recommended and sold communications equipment/services to customers. Obtained service order requests from customers and input orders via online terminal for installation, removal, or changes to telephone service. Handled billing inquiries, collected delinquent bills and customer complaints. Recommended and sold communications equipment/services to customers. Obtained service order requests from customers and input orders via online terminal for installation, removal, or changes to telephone service. Handled billing inquiries, collected delinquent bills and customer complaints.



Jackson Hospital

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Unit Secretary

  • Aug 1997 - Feb 1998

  Requested, charted and recorded patient data. Assisted in patient admission, transfers and discharges. Scheduled patient tests, arranged work assignments and ordered supplies for the Emergency Department. Requested, charted and recorded patient data. Assisted in patient admission, transfers and discharges. Scheduled patient tests, arranged work assignments and ordered supplies for the Emergency Department.



Kelly Temporary Svc

• United States
• Accounting
• 1 - 100 Employee

• Payroll Clerk and Data Entry Clerk

  • Jun 1994 - Oct 1996

  Payroll Clerk with KinderCare Corporate - Audited timesheets, keyed bi-weekly and weekly hours, answered telephone and prepared checks. Data Entry Clerk with Augat Wiring System - Edited and created shipping bills for wiring harness. Typed invoices and calculated total weight of pallets to be shipped. Payroll Clerk with KinderCare Corporate - Audited timesheets, keyed bi-weekly and weekly hours, answered telephone and prepared checks. Data Entry Clerk with Augat Wiring System - Edited and created shipping bills for wiring harness. Typed invoices and calculated total weight of pallets to be shipped.



Provident Life and Accident Insurance Company

• Birmingham, Alabama Area

• Claims Examiner

  • Jun 1990 - Oct 1992

  Researched, analyzed, calculated and approved assigned and non-assigned claims. Authorized payment or denied claims within approved guidelines. Entered claims into system using ICD-9 and CPT-4 codes. Researched, analyzed, calculated and approved assigned and non-assigned claims. Authorized payment or denied claims within approved guidelines. Entered claims into system using ICD-9 and CPT-4 codes.