Wendy Kiharangwa

Training Coordinator at Vanguard Air Care
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Winnipeg Metropolitan Area, CA
Languages
  • English -

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Bio

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Experience

    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Training Coordinator
      • Feb 2023 - Present

  • RPM industry trucking safety
    • Winnipeg, Manitoba, Canada
    • Safety Program Advisor
      • Nov 2021 - Feb 2023

    • Canada
    • Truck Transportation
    • 1 - 100 Employee
    • Health & Safety and Driver Compliance Coordinator
      • Jun 2019 - Nov 2021

    • Canada
    • Security and Investigations
    • 700 & Above Employee
    • Operations Manager
      • Jun 2017 - Jun 2019

      My position is responsible for overseeing the day-to-day operations providing checkpoint managers with direction, guidance and support to ensure operational effectiveness. I ensure site operations comply with GardaWorld and CATSA's financial, operational and security SOPs, procedures, policies and programs. I oversee issue investigation, resolution and continuous improvement. I develop management schedules, track vacation, time off and leaves.

    • Quality Lead
      • Aug 2016 - Jun 2017

      My position was responsible for extensive auditing within the passenger screening checkpoints, ensuring screening officers complete screening duties as per standard operating procedure requirements. I provided coaching, correcting, and commodations towards screening officers. Part of this position was also to identify trends as well as make suggestions for improvement.

    • Canada
    • Airlines and Aviation
    • 200 - 300 Employee
    • Risk Management Liaison
      • Jul 2014 - Aug 2016

      My position was responsible for focusing on the Risk Management obligations of the organization. The responsibility was always to ensure all required Investigations, Risk Assessments, Root Cause Analyses, and Corrective Action Plan (CAP) functions are completed in accordance with the company's Safety Management System (SMS) policy.• Act as lead investigator on all applicable SMS reports and safety concerns• Complete and/or organize completion of risk assessments, root cause analysis, corrective action plan development and investigations on all SMS reports and safety concerns• Monitor and advise SMS Manager on safety activities and make recommendations pertaining to SMS commitments• Liaise with the Department Managers to ensure the timely and free flow of risk management related information, commitments and timelines are met• Manage the day to day operation as well as project manage the SMS database • Identify trending within the SMS system database• Review policies and procedures and constantly audit documents and work practices for consistency Show less

    • Cargo Manager
      • Aug 2007 - Jul 2014

      My position was responsible for managing all aspects of shipping and receiving freight, auditing processes and procedures and scheduling employees. My main goal was to train and lead employees; ensuring freight was received and shipped in accordance with the company’s service level agreement, following the company’s policies and procedures while adhering to the Transport Canada act and regulations• Oversee the acceptance, storage, scheduling, and shipping of freight.•Audit process and procedure and manage document changes • Enter Freight related information into Skyline (Company software used to administer freight shipments and flights)• Pre-plan and coordinate with the company Systems Operational Control Center (SOCC) to meet Service Level Agreement (SLA) guidelines.• Process claims submissions and donation requests.• Conduct meetings with Department Managers and external companies to solve problems and offer suggestions related to freight shipping, resulting in many resolutions to difficult or continuing issues.• Plan and schedule sales appointments with outside customers and internal stakeholders.• Manage freight and rebate contracts (including agreements with non-profit organizations regarding animal rescues, clothing donations, Northern Breakfast programs and the “Books with Wings” program).• Actively participate in the development and enforcement of safety, performance and efficiency within the Cargo department.• Manage, coach and mentor a group of 40+ employees.• Prepare employee schedules and process time cards.• Oversee freight amounts, request freighters, and solve various shipping issues.• Handled budgeting and employee scheduling spreadsheets using Microsoft Excel.• Created the Cargo Standard Operation Procedures Manual. Show less

Education

  • Transcona Collegiate
    1991 - 1993

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