Experience

Town & Country Federal Credit Union

• United States
• Banking
• 1 - 100 Employee

• Branch Manager

  • Oct 2018 - Present



Maine Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Scheduling & Referral Intake Specialist

  • Jul 2017 - Jul 2018

  • Management of multiple medical provider schedules • Data Entry • Telephone customer service in a high volume call center • Manage referrals and schedule appointments using EPIC SEHR • Management of multiple medical provider schedules • Data Entry • Telephone customer service in a high volume call center • Manage referrals and schedule appointments using EPIC SEHR



Camden National Bank

• United States
• Banking
• 300 - 400 Employee

• Head Teller|Customer Sales & Service Consultant

  • Aug 2016 - Jul 2017

  • Maintained exceptional customer service • Management of teller employees and teller line • Opened consumer and business deposit accounts including IRAs, CDs & HSAs • Verified and ensured that the vault and ATM balanced on a daily basis • Handling of all Brinks transactions • Performed monthly audits on all teller drawers • Compliance • Over/Short monitoring • Branch expose processing • Back up branch operations supervisor duties • Maintained exceptional customer service • Management of teller employees and teller line • Opened consumer and business deposit accounts including IRAs, CDs & HSAs • Verified and ensured that the vault and ATM balanced on a daily basis • Handling of all Brinks transactions • Performed monthly audits on all teller drawers • Compliance • Over/Short monitoring • Branch expose processing • Back up branch operations supervisor duties



Giggles & Guidance Childcare

• Scarborough, Maine

• Business Owner

  • Nov 2008 - Aug 2016

  • Created & Implemented weekly pre school curriculum • Management of business & employee • Daily childcare of 12 children • Maintaining licensure with State of Maine by completing yearly training • Created & Implemented weekly pre school curriculum • Management of business & employee • Daily childcare of 12 children • Maintaining licensure with State of Maine by completing yearly training



Chest Medicine Associates

• Portland, Maine Area

• Administrative Assistant

  • Jan 2007 - Nov 2008

  • Management of multiple provider schedules • Exceptional customer service • Insurance verification • Collection & processing of co-payments • Electronic filing • Incoming & Outgoing referral processing • Telephone customer service • Management of multiple provider schedules • Exceptional customer service • Insurance verification • Collection & processing of co-payments • Electronic filing • Incoming & Outgoing referral processing • Telephone customer service



CENTURY 21®

• United States
• Real Estate
• 700 & Above Employee

• Real Estate Agent

  • Jun 2003 - Jan 2007

  • Assisted clients with excellent customer service in purchasing new homes and selling current homes • Processing all paperwork necessary for purchase or sale of home • Coordinating home inspections • Coordinating appraisals & closings • Creating exceptional customer service experience • Assisted clients with excellent customer service in purchasing new homes and selling current homes • Processing all paperwork necessary for purchase or sale of home • Coordinating home inspections • Coordinating appraisals & closings • Creating exceptional customer service experience



Banking

• Southern Maine

• Banks|Credit Unions

  • Jan 1997 - Jun 2003

  During this time period I worked in different banking positions including Switchboard Operator, Teller, Vault Teller, ACH Coordinator & Loan Processor During this time period I worked in different banking positions including Switchboard Operator, Teller, Vault Teller, ACH Coordinator & Loan Processor