Experience

Orleans Parish Communication District

• Public Safety
• 1 - 100 Employee

• Director of 911 Operations

  • Dec 2021 - Present

• Operations Manager

  • Jun 2019 - Dec 2021

• Operations Supervisor

  • Jun 2018 - Dec 2021


OPCD
• United Kingdom
• Hospitals and Health Care
• Telecommunications

  • May 2016 - Dec 2021


Amerigroup

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Sep 2012 - 2015

  Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing systems. Answered telephones and transferred calls to appropriate staff members. Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis. Organized the scheduling of meetings, conferences, and events; distributed minutes for them. Coordinated agendas for meetings with visitors and clients. Arranged travel accommodations, coordinated calendars for executives. Maintained the department database – retrieved and organized information for individual employees and clients. Created spreadsheets and presentations for corporate executives. Purchased office supplies and equipment – contacted vendors and subcontractors. Established and implemented systems for the department. Filed and recorded corporate documentation, electronic files, inventories and reports. Responsible for all reporting to the Department of Health and Hospitals. Compiling the Member Advisory Council meeting agenda and minutes that are submitted to DHH and then posted to the company’s website. Assist the director of marketing with compiling the Annual Marketing Plan. Value Added Benefit Fulfillment. Handling member mitigation by fielding member’s calls, taking member information and enrolling members into the requested programs. Log all approved sponsorships/donations into Compliance Sponsorship tracking on SharePoint. Once approved, processed check request through system. Maintained and tracked inventory of all marketing materials and promotional items, keeps materials organized, solicits bids and places orders for three offices and four marketing reps. Fleet Supervisor: Maintained and scheduled all fleet requests. Show less


ABIDE HOME CARE SERVICES
• United States
• Hospitals and Health Care
• Office Manager

  • Aug 2003 - Jun 2012