Wendy Diener
Pro Bono Assistant at ENSafrica- Claim this Profile
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Bio
Credentials
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Paralegal Practitioner
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Experience
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ENS
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South Africa
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Law Practice
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700 & Above Employee
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Pro Bono Assistant
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Jan 2013 - Present
Assisting with managing ENSafrica pro bono office in Mitchells Plain - offering pro bono services to the indigent communities of Mitchells Plain, Khayelitsha and Kayamandi.
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Office Services Assistant
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Mar 2010 - Dec 2012
Responsible for delivery and receiving processes (couriers, docex, registered post, filing/serving orders). Responsible for all office services related tasks (including document binding, franking, stamping, copier repairs, bulk copying, ground floor reception area duties). Handling client queries, complaints, consultations and matters arising (telephonic and personally). Team development, handling of performance issues and administration. Overall responsibility for office services operational efficiencies, standard operating procedures, business processes and workflow. Being hands on and lead team members by example. Setting up of specific standard operating procedures/policies relating to office services areas; eg. appointment of suitable suppliers, supplier relationships, cost effectiveness/savings, ensuring tasks are completed timeously, improving overall effectiveness of services provided, communication with internal clients and all related administration, documentation and records. Show less
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WSP Consulting Engineers SA (Pty) Ltd
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Cape Town Area, South Africa
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Office Administrative Assistant
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May 2004 - Apr 2009
Accounts - processing of contractors claims for payment. Drafting, calculating, reporting on and managing fee procurement for the company. Handling client and contractor enquiries and queries (in person and telephonic). Managing all administrative duties of all departments and engineers (including general letter/report typing and minute taking. Providing secretarial and administrative support to engineers. Keeping record of client and contractor contacts. Monitoring progress and reporting of projects undertaken by the engineers involved. Facilitating travel, transport and calendar commitment of the team members/engineers. Making bookings for various training sessions on behalf of engineers. Reporting of project status at monthly meetings. Implementing innovative administration for filing and fax systems. General office management. Relief reception duties. Management of 2 staff members. Training of new staff members. Spearheaded an administration department. Show less
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Shopping Centre Manageress
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Dec 2002 - Apr 2004
Liaise between Landlord, Managing Agents and approximately 90 office and retail tenants. Responsible for managing contracted security and cleaning staff for the shopping centre. Responsible for co-ordination of outsourced maintenance contractors. Follow up on payment of rentals. Responsible for devising marketing plans and marketing strategies as well as events management for the centre. Responsible for budget drafting. Responsible for all advertising. Acting on behalf of Promotions Association and Landlord at the AGM's. Reporting of financial for the centre marketing. Attending various meetings including community safety meetings. Assisted with the commencement of a refurbishment upgrade of the centre. Show less
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Lease Administrator at Head Office
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Feb 1999 - Nov 2002
Full draft of lease preparation for the Property Managers and Regional Managers for Retail and Commercial properties. Co-ordinating maintenance team and contractors to do maintenance and preventative maintenance on various buildings. Arranging for Lease Fees and Stamp Duty payments.
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YH MO Trading cc
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Cape Town Area, South Africa
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Receptionist / Administrative Clerk
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Oct 1997 - Jan 1999
Client liaison. Debtors and Creditors. Wages, Petty Casha and Banking. Stocktaking Client liaison. Debtors and Creditors. Wages, Petty Casha and Banking. Stocktaking
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Seasprite (Pty) Ltd
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Cape Town Area, South Africa
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Receptionist
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Jun 1995 - Nov 1996
Handling busy switchboard for clothing factory. Receiving clients. Filing. Operating intercom system. Handling busy switchboard for clothing factory. Receiving clients. Filing. Operating intercom system.
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Murray & Roberts Construction (Pty) Ltd
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Cape Town Area, South Africa
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Site Receptionist and Admin Clerk
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Jun 1994 - Jun 1995
Handling telephone and contractor/client liaison. Faxing. Typing all correspondence. Arranging payments to contractors. Ensuring stock is ordered and delivered. Handling telephone and contractor/client liaison. Faxing. Typing all correspondence. Arranging payments to contractors. Ensuring stock is ordered and delivered.
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Louis Karol Architects
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Cape Town Area, South Africa
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Administration Clerk
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Jan 1991 - Dec 1993
Filing. Faxing. Client liaison. Reception relief. Preparation of Boardroom for meetings. Scheduling appointments for senior staff. Dictaphone typing. Reading drawings. Filing. Faxing. Client liaison. Reception relief. Preparation of Boardroom for meetings. Scheduling appointments for senior staff. Dictaphone typing. Reading drawings.
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Education
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2014 - 2014
University of Cape Town
Paralegal Practitioner Short Course -
2008 - 2008
Cape Peninsula University of Technology
Introduction to Project Management, 77% -
2002 - 2002
SAPOA and University of Pretoria
Property Administration and Basic Property Programme -
Heathfield High School
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