Wendy Cavanaugh

QA Compliance Specialist at Parallel
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Contact Information
us****@****om
(386) 825-5501
Location
Ruskin, Florida, United States, US

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CHINMAY DESAI

I have had the pleasure of working with Wendy for 4 years ( 2015 to 2019) at Pharmfood Group where she has been a Director of Qulity During her time at Pharmfood, Wendy has demonstrated a strong understanding of compliance requirements and a commitment to ensuring that our products and services meet those requirements. She is also a highly skilled technical analyst with a deep understanding of software development and testing. In her previous role, Wendy was responsible for developing and implementing compliance procedures, conducting audits, and resolving compliance issues. She has a proven track record of success in these areas, and she is known for her attention to detail, her ability to think critically, and her ability to work effectively under pressure. She has the skills, experience, and dedication that you are looking for in a QA leader. I highly recommend her. she would aways give her 200%

Aaron Crowley

Wendy Cavanaugh, in my opinion, is simply the finest at what she does. She is an incredible researcher and a subject matter specialist when it comes to developing policies, procedures, processes, and corporate guidelines. Her ability to analyze information is exceptional. I'm confident she'll be able to achieve any accreditation or certification your company requires. Wendy is a hybrid employee in that she may relieve you of conventional office operations while also performing routine non-supervisory work that would normally be undertaken by a manager or executive, all while having a significant impact on a corporation's effectiveness. She has a wide range of skills and is able to plan her week ahead of time and organize her day accordingly. As well as making improvements to policies, processes, and procedures at the business, she also excels at recruiting top-notch employees. She is an expert in coordinating information flows across the organization, whether in a corporate office setting or multi-unit stores located throughout the United States. Furthermore, she is well-versed in clinical program management, training, and development. I had the opportunity to witness Wendy Cavanaugh's interpersonal approach in management and leadership during the years I worked with her. She is a really lovely person who believes in positive encouragement, and her employees have never been dissatisfied while working under her direction. She is a skilled multitasker who has insured the success of numerous projects. Aside from her excellent written and verbal communication abilities, Wendy also has good organizational skills, foresight, and planning, excels in a fast-paced work environment, and has an incredible amount of resourcefulness and talent for working in teams. Also, she's always happy to share the workload. She's good at recognizing the right time to make a choice and bringing fresh perspectives to the table. As far as adaptability goes, she's one of the best I've met. She also has an outstanding work ethic and is always on time. I wholeheartedly recommend Wendy to any firm seeking a motivated, loyal, and enthusiastic employee with a strong track record of meeting deadlines and tackling the most difficult tasks. Her propensity for continuous learning and growth is such an endearing attribute. She's always up to date on the latest compliance legislation and regulations. Her knowledge of the healthcare and pharmaceutical industries is astounding, and her background includes a demonstrated track record of consistently establishing cost-cutting initiatives. She also has a firm grasp of all facets of asset management and protection for large organizations, including physical security, audit, compliance, and operational risk management. She built a more operationally efficient, secure, and synergistic organization by leveraging a broad range of abilities to facilitate simple collaboration across many facets.

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Credentials

  • SharePoint Online Essential Training: Beyond the Basics
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • Culture of Kaizen
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Quality Management for Operational Excellence
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Improve Communication Using Lean Thinking
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • A3 Problem Solving for Continuous Improvement
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Medical Cannabis: The Health Effects of THC and CBD
    Coursera Course Certificates
    May, 2022
    - Nov, 2024
  • Build a Privacy Program
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • California Consumer Privacy Act (CCPA) Essential Training
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Prepare for the Certified Information Privacy Professional (CIPP/US) Exam
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Change Management Specialist
    Management & Strategy Institute
    Mar, 2022
    - Nov, 2024
  • Fostering Innovation
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Improve Processes and Deliver Operational Excellence
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Leading Others Effectively
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Point of Care Testing: A Training for Pharmacy Technicians
    CEimpact
    Jul, 2021
    - Nov, 2024
  • Pharmacy Technician Specialist in Integrative Pharmacy
    PharmCon
    May, 2021
    - Nov, 2024
  • Technician Product Verification
    Pharmacy Technician Certification Board (PTCB)
    Feb, 2021
    - Nov, 2024
  • Billing and Reimbursement
    Pharmacy Technician Certification Board (PTCB)
    Oct, 2020
    - Nov, 2024
  • Controlled Substance Diversion Prevention
    Pharmacy Technician Certification Board (PTCB)
    Sep, 2020
    - Nov, 2024
  • Medication History
    Pharmacy Technician Certification Board (PTCB)
    Aug, 2020
    - Nov, 2024
  • Healthcare Organizations and the Health System
    Coursera
    Dec, 2019
    - Nov, 2024
  • Veterinary Pharmacy Certificate Program
    Power Pak
    Oct, 2019
    - Nov, 2024
  • Effective Compliance Programs - University of Pennsylvania
    Coursera
    Jun, 2019
    - Nov, 2024
  • Privacy Law and Data Protection - University of Pennsylvania
    Coursera
    Jun, 2019
    - Nov, 2024
  • Regulatory Compliance Specialization
    Coursera
    Jun, 2019
    - Nov, 2024
  • Become a Business Analyst
    LinkedIn
    May, 2019
    - Nov, 2024
  • Business Analysis Foundations
    LinkedIn
    May, 2019
    - Nov, 2024
  • Business Analysis Foundations: Competencies
    LinkedIn
    May, 2019
    - Nov, 2024
  • Business Analyst and Project Manager Collaboration
    LinkedIn
    May, 2019
    - Nov, 2024
  • Data Science Foundations: Fundamentals
    LinkedIn
    May, 2019
    - Nov, 2024
  • Master In-Demand Skills for Technology Leadership
    LinkedIn
    May, 2019
    - Nov, 2024
  • ASQ Certified Quality Process Analyst
    ASQ - World Headquarters
    Apr, 2019
    - Nov, 2024
  • ASQ Certified Quality Process Analyst
    ASQ - World Headquarters
    Apr, 2019
    - Nov, 2024
  • Certified Quality Process Analyst (CQPA)
    ASQ - World Headquarters
    Apr, 2019
    - Nov, 2024
  • Finance Foundations
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Advance Your Skills as a Manager
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Advance Your Skills as an Individual Contributor
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Agile Software Development
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Applying Lean, DevOps, and Agile to Your IT Organization
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Become a High Performer
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Become a Project Coordinator
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Become a Senior Manager
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Improve Your Teamwork Skills
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Leading with Emotional Intelligence
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Learning Information Governance
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Organizational Learning and Development
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Adaptive Project Leadership
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Health Care IT: Challenges and Opportunities
    Coursera
    Jan, 2019
    - Nov, 2024
  • ISO 9001:2015 Quality Management System Auditor
    Udemy
    Jan, 2019
    - Nov, 2024
  • Lean Six Sigma: Analyze, Improve, and Control Tools
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Lean Six Sigma: Define and Measure Tools
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Mastering ISO 9001:2015
    Udemy
    Jan, 2019
    - Nov, 2024
  • Minimizing Pharmacy Malpractice Liability
    Pharmcon Inc
    Jan, 2019
    - Nov, 2024
  • Operational Excellence Work-Out and Kaizen Facilitator
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Healthcare Kaizen: Continuous Improvement for Everyone
    Udemy
    Dec, 2018
    - Nov, 2024
  • Improve Your Problem-Solving Skills
    LinkedIn
    Dec, 2018
    - Nov, 2024
  • Kaizen Practitioner Master Class for Quality Management
    Udemy
    Dec, 2018
    - Nov, 2024
  • Leading Healthcare Quality and Safety
    Coursera
    Dec, 2018
    - Nov, 2024
  • Certified Ethics Associate
    Management and Strategy Institute
    Nov, 2018
    - Nov, 2024
  • Certified Kaizen Facilitator
    Management and Strategy Institute
    Nov, 2018
    - Nov, 2024
  • Key Leadership Skills Certified
    Management and Strategy Institute
    Nov, 2018
    - Nov, 2024
  • Executive Leadership
    LinkedIn
    Jun, 2018
    - Nov, 2024
  • Six Sigma Black Belt Professional
    Management and Strategy Institute
    Jun, 2018
    - Nov, 2024
  • Six Sigma Lean Black Belt Professional
    Management and Strategy Institute
    Jun, 2018
    - Nov, 2024
  • Agile Product Owner Role: Foundations
    LinkedIn
    May, 2018
    - Nov, 2024
  • Agile Project Management Fundamentals
    Management and Strategy Institute
    May, 2018
    - Nov, 2024
  • Become a Leader
    LinkedIn
    May, 2018
    - Nov, 2024
  • Certified Continuous Improvement Manager
    Management and Strategy Institute
    May, 2018
    - Nov, 2024
  • Corporate Trainer Certified
    Management and Strategy Institute
    May, 2018
    - Nov, 2024
  • Enterprise Agile: Changing Your Culture
    LinkedIn
    May, 2018
    - Nov, 2024
  • Executive Management Certified
    Management and Strategy Institute
    May, 2018
    - Nov, 2024
  • HIPAA Certified Professional
    Management and Strategy Institute
    May, 2018
    - Nov, 2024
  • Project Management - Lean Process Certified
    Management and Strategy Institute
    May, 2018
    - Nov, 2024
  • Six Sigma Champion Certified
    Management and Strategy Institute
    May, 2018
    - Nov, 2024
  • Six Sigma Green Belt Certified
    Management and Strategy Institute
    May, 2018
    - Nov, 2024
  • Transitioning from Waterfall to Agile Project Management
    LinkedIn
    May, 2018
    - Nov, 2024
  • Become a Six Sigma Black Belt
    LinkedIn
    Apr, 2018
    - Nov, 2024
  • Operational Excellence Foundations
    LinkedIn
    Apr, 2018
    - Nov, 2024
  • Become a Six Sigma Green Belt
    LinkedIn
    Mar, 2018
    - Nov, 2024
  • Managing Change
    LinkedIn
    Mar, 2018
    - Nov, 2024
  • Master In-Demand Professional Soft Skills
    LinkedIn
    Mar, 2018
    - Nov, 2024
  • Six Sigma: Green Belt
    LinkedIn
    Mar, 2018
    - Nov, 2024
  • Improving Pharmacy Quality Using Six Sigma
    Pharmcon Inc
    Feb, 2018
    - Nov, 2024
  • Lean Six Sigma Foundations
    LinkedIn
    Feb, 2018
    - Nov, 2024
  • Pharmaceutical Homicide Prevention
    Pharmcon Inc
    Feb, 2018
    - Nov, 2024
  • Programming Foundations: Software Quality Assurance
    LinkedIn
    Feb, 2018
    - Nov, 2024
  • Project Management: Healthcare Projects
    LinkedIn
    Feb, 2018
    - Nov, 2024
  • Six Sigma Foundations
    LinkedIn
    Feb, 2018
    - Nov, 2024
  • Pharmacy Regulatory Specialist
    Pharmcon Inc
    Dec, 2015
    - Nov, 2024
  • PTCB Advanced Certified Pharmacy Technician (CPhT-Adv)
    Pharmacy Technician Certification Board (PTCB)
    Aug, 2014
    - Nov, 2024
  • Certified Accreditation Consultant: Pharmacy & DMEPOS
    Accreditation Commission for Health Care (ACHC)
    Jan, 2019
    - Nov, 2024
  • Hazardous Drug Designated Person
    Accreditation Commission for Health Care (ACHC)
    Oct, 2018
    - Nov, 2024
  • Adult First Aid / CPR / AED
    American Red Cross
    Sep, 2018
    - Nov, 2024
  • CPhT
    Pharmacy Technician Certification Board
    Aug, 2014
    - Nov, 2024
  • Bloodborne Pathogen Certification
    National Health Care Provider Solutions
    Nov, 2018
    - Nov, 2024

Experience

    • United States
    • Wellness and Fitness Services
    • 200 - 300 Employee
    • QA Compliance Specialist
      • Aug 2023 - Present

    • Lab Tech ll - Analytics
      • Jan 2023 - Aug 2023

      Performing potency testing of medical cannabis products using HPLC (High Performance Liquid Chromatography), reviewing COA’s for accuracy, managing chain of custody of lab samples, retains and laboratory waste.

    • Processing Technician II
      • Jun 2022 - Jan 2023

      Ensuring compliance with all applicable regulations and enforcing quality standards for the manufacturing and packaging of Cannabis-based products.

    • Pharmacy Transformation Advisor
      • Sep 2019 - Mar 2022

      Pharmacy SME providing software requirements and process documents, QA/UAT testing, regulatory guidance, business intelligence research and driving continuous improvement for a medical technology start-up operating in the telehealth, telepharmacy and automated dispensing space. Pharmacy SME providing software requirements and process documents, QA/UAT testing, regulatory guidance, business intelligence research and driving continuous improvement for a medical technology start-up operating in the telehealth, telepharmacy and automated dispensing space.

  • Pharmacy Chain based out of Tampa
    • Tampa/St. Petersburg, Florida Area
    • Director of Quality
      • Jul 2015 - Aug 2019

      • Development, revision and management of Standard Operating Procedures, training materials and company forms • Management of Continuous Quality Improvement and Patient Safety/Quality Related Event training for 80+ independent pharmacy locations • Product Owner and Quality Tester of Compliance Software Application • Crucial role in obtaining ACHC & URAC Accreditations Specialty, Mail Service and Community Retail • Monitored pharmacies for maintaining Compliance with state and… Show more • Development, revision and management of Standard Operating Procedures, training materials and company forms • Management of Continuous Quality Improvement and Patient Safety/Quality Related Event training for 80+ independent pharmacy locations • Product Owner and Quality Tester of Compliance Software Application • Crucial role in obtaining ACHC & URAC Accreditations Specialty, Mail Service and Community Retail • Monitored pharmacies for maintaining Compliance with state and federal laws as well as adherence to accreditation standards and third-party contracts • Performed on-site inspections of pharmacies owned by the company throughout Florida • Provided management, training and implementation of clinical programs such as Medication Therapy Management (MTM) and Pharmacy Quality Metrics (PQM) • Collected data, built and analyzed reports to identify and resolve issues • Learning and Development team coordinator and content writer • Regulatory researcher and advisor • Managed proper pharmacy waste disposal processes including Reverse Distribution, PHI, hazardous, biomedical and an Rx Takeback program for the safe disposal of expired and unused prescriptions • Awarded “Department Head of the Year 2017” Show less • Development, revision and management of Standard Operating Procedures, training materials and company forms • Management of Continuous Quality Improvement and Patient Safety/Quality Related Event training for 80+ independent pharmacy locations • Product Owner and Quality Tester of Compliance Software Application • Crucial role in obtaining ACHC & URAC Accreditations Specialty, Mail Service and Community Retail • Monitored pharmacies for maintaining Compliance with state and… Show more • Development, revision and management of Standard Operating Procedures, training materials and company forms • Management of Continuous Quality Improvement and Patient Safety/Quality Related Event training for 80+ independent pharmacy locations • Product Owner and Quality Tester of Compliance Software Application • Crucial role in obtaining ACHC & URAC Accreditations Specialty, Mail Service and Community Retail • Monitored pharmacies for maintaining Compliance with state and federal laws as well as adherence to accreditation standards and third-party contracts • Performed on-site inspections of pharmacies owned by the company throughout Florida • Provided management, training and implementation of clinical programs such as Medication Therapy Management (MTM) and Pharmacy Quality Metrics (PQM) • Collected data, built and analyzed reports to identify and resolve issues • Learning and Development team coordinator and content writer • Regulatory researcher and advisor • Managed proper pharmacy waste disposal processes including Reverse Distribution, PHI, hazardous, biomedical and an Rx Takeback program for the safe disposal of expired and unused prescriptions • Awarded “Department Head of the Year 2017” Show less

    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Customer Service / Insurance Specialist
      • Sep 2014 - Jun 2015

      Certified and Registered Pharmacy Technician. Provided customer service, processed prescriptions, reviewed patient medication history, submitted insurance claims electronically, communicated with physician offices to clarify orders and insurance companies for prior authorizations. Certified and Registered Pharmacy Technician. Provided customer service, processed prescriptions, reviewed patient medication history, submitted insurance claims electronically, communicated with physician offices to clarify orders and insurance companies for prior authorizations.

    • Hospitals and Health Care
    • 700 & Above Employee
    • Pharmacy Technician Externship (hospital)
      • Jul 2014 - Aug 2014

  • Cardiovascular Associates
    • Orlando, Florida Area
    • Medical Assistant
      • Apr 2001 - May 2003

      Recorded vital signs, reviewed patient history and medications, performed EKG's, assisted in stress testing and nuclear stress testing, Holter monitoring, pacemaker checks, Lab Tech duties, coordinated outpatient procedures, communicated with pharmacies for medication refills, patient assistance program coordinator, administered injections, updated MSDS binder, created forms, maintained medication inventory. Recorded vital signs, reviewed patient history and medications, performed EKG's, assisted in stress testing and nuclear stress testing, Holter monitoring, pacemaker checks, Lab Tech duties, coordinated outpatient procedures, communicated with pharmacies for medication refills, patient assistance program coordinator, administered injections, updated MSDS binder, created forms, maintained medication inventory.

  • Avinash Gupta MD
    • Lakewood, NJ
    • Medical Assistant
      • May 2000 - Feb 2001

      Managed front desk: scheduled and confirmed appointments, retrieved and filed medical records, coordinated outpatient procedures, verified insurance benefits and submitted prior authorization requests, trained and supervised front desk employees. Performed EKG's, Stress tests, Holter Monitoring and Pacemaker checks. Managed front desk: scheduled and confirmed appointments, retrieved and filed medical records, coordinated outpatient procedures, verified insurance benefits and submitted prior authorization requests, trained and supervised front desk employees. Performed EKG's, Stress tests, Holter Monitoring and Pacemaker checks.

    • Medical Assistant Externship
      • Nov 1999 - Apr 2000

      Recorded vital signs and patient history, assisted in minor surgery, removed stitches, sterilized instruments in autoclave, maintained and sanitized patient exam rooms, Lab Technician duties, Point of Care Testing, EKG's, administered injections. Recorded vital signs and patient history, assisted in minor surgery, removed stitches, sterilized instruments in autoclave, maintained and sanitized patient exam rooms, Lab Technician duties, Point of Care Testing, EKG's, administered injections.

Education

  • Sanford Brown Tampa, FL
    Pharmacy Technician
    2013 - 2014
  • Sanford Brown Iselin, NJ
    Medical Assisting
  • Lacey Township Highschool, NJ
    Diploma
  • Ocean County Vocational-Technical School, NJ
    Cosmetology/Cosmetologist, General

Community

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