Director Of Health Services

• Jul 2017 - Present

Medical Clinic Manager

• Dec 2016 - Jul 2017

Responsible for administering, managing, planning and coordinating all clinical activities, management of patient care staff, provider relations, and patient relations for the medical clinic. Supervises the Medical Assistants, Care Team Nurses, and Referrals Clerks. Administrator of SNAHC’s Infection Control Program.In coordination with the Medical Director, are sponsible for operational and clinical excellence, standards and quality assurance for the clinics. Oversees daily operations of the clinics including but not limited to development and management of services, expenditures, work schedules, budgets, site policies and procedures, operational reports, and staff development.

Clinical Applications Coordinator

• Nov 2014 - Dec 2016

Responsible for the implementation and support of multi-service software packages that automate the capture of clinical encounter information and its subsequent retrieval. Alyzes and evaluates processes related to information flow. Serves as liaison between service lines concerning these processes. Acquires a comprehensive knowledge of the software involved to determine what are procedural issues versus system/application deficiencies. Assists staff in the efficient use of the current software. Establishes effective interpersonal relationships with all levels of the healthcenter personnel. Promotes an atmosphere that encourages enthusiasm and user participation in clinical computing. Creates a positive environment for reporting application and/or system deficiencies and suggestions for system improvements and enhanced functionality. Promotes an awareness of the importance of data validity and data security. Coordinates efforts to correct deficiencies and errors that occur in the electronic record. Provides training to staff current software applications, new features and insures training is provided for new users. Emphasizes timeliness, accuracy, security and the importance of these functions on every other clinical application. Works with various departments and their staff in the refining and evaluation of existing health-related software modules and programs. Maintains an awareness and comprehensive understanding of all clinical software activities throughout the healthcenter.

Medical Clinic Manager

• Sep 2009 - Nov 2014

Manage and supervise the operational and administrative functions, activities, and projects of an ambulatory care clinic. Responsibilities include the managing, planning and coordinating the operations of the clinic to include: Supervising all clinic suppport staff, monitoring delivery of patient services, acting as liaison with patients and academic administration, ordering supplies, etc