Manager - Sales Development

• Dec 2021 - Present

Corporate Product Sales Executive - 2020 Chairman’s Club Winner for Top Producer

• Apr 2019 - Present

Develop new business and manage sales process from start to finish;Making calls to business professionals including C-Level executives; Identifying and qualifying new clients;Calling on and following up on prospects to hit revenue goals;Research editorial and feature articles;Assist clients with design and purchase of custom commemorative solutions

** TOP Product Sales Executive in the United States 2020 at 122% of goal

• Jan 2020 - Present

National Enterprise License/Office Pass Specialist

• Feb 2019 - Apr 2019

Prospect and renew National Digital Office Pass accounts;Renew Enterprise License accounts;Provide excellent customer service;Maintain a working relationship with customers, management, support staff, and the local markets for all 43 Business Journal cities

National Account Executive

• Apr 2017 - Feb 2019

Account Executive for all 43 National markets, specifically working for Kansas City and St. Louis, Missouri and Wichita, Kansas.Circ-Ops Sales Contest Winner - Soaring to New Heights 2018Ranked #6 in the United States for year-to-date sales, 2015Sales Agent of the Month, July 2014 and June 2015, for Performance, Contribution, and Leadership.Develop business to business relationships and exceed daily, weekly, and monthly sales goals.Engage in sales activities, offering business services, including Business Journal, business networking events, and online resources to help customers grow their business.Uphold customer service standards for American City Business Journals while meeting customer needs.Correspond with customers via phone and email.

Inside Retail Advertising Executive

• Nov 2016 - Mar 2017

Responsible for sales growth and retention of existing business customers; Develop new business through prospecting and cold calling; Provide personalized business solutions to clients through digital, print, and direct marketing products; Manage a quick sales cycle well; Ad Words certified AdMall certified Responsible for sales growth and retention of existing business customers; Develop new business through prospecting and cold calling; Provide personalized business solutions to clients through digital, print, and direct marketing products; Manage a quick sales cycle well; Ad Words certified AdMall certified

Corporate Account Executive

• Apr 2014 - Nov 2016

Account Executive for San Antonio,Texas, Jacksonville, Florida, and Denver, Colorado markets. Ranked #6 in the United States for year-to-date sales, 2015 Sales Agent of the Month, July 2014 and June 2015, for Performance, Contribution, and Leadership. Develop business to business relationships and exceed daily, weekly, and monthly sales goals. Engage in sales activities, offering business services, including Business Journal, business networking events, and online resources to help customers grow their business. Uphold customer service standards for American City Business Journals while meeting customer needs. Correspond with customers via phone and email.

Personal Banker (S.A.F.E.) / Wells Fargo at Work Champion / Hands on Banking Champion / Notary

• Jan 2013 - Feb 2014

Client relationship management to meet customer's needs and build loyalty.Engaged in sales activities and cross-selling to existing and potential customers, helping them succeed financially.Opened personal and business accounts, including loans, lines of credit, and credit cards.Responsible for account administration and service maintenance on accounts.Researched and resolved account issues, taking ownership of all customer interactions.Assisted two Wells Fargo Financial Advisors, when needed.Worked partner referrals from various departments, including loan closings.Determined customer needs and sent referrals to various partners, as needed.Corresponded with customers and partners via phone and email.Wells Fargo at Work presentations at corporate on-sites.Completed wire transfers and Notary acts.Registered with Nationwide Mortgage Licensing System (NMLS).

Customer Sales and Service Representative / Wells Fargo at Work Champion / Hands on Banking Champion

• Jan 2011 - Jan 2013

Responsible for assisting clients while upholding service standards and sales goals. Managed client portfolio for incoming leads from team members. Managed portfolio for outgoing referrals to partners to ensure follow through. Met and exceeded daily sales and service goals, by cross-selling products to gain high sales closures and to ensure customer loyalty. Partnered with various team members to help customers succeed financially. Provided Notarial Acts for customers. Educated existing and prospective customers at Wells Fargo at Work on-site presentations. Chosen to teach 4th-6th grade students financial literacy through the Hands on Banking program.

Teller / Sole Custodian of Commercial Depository / Charlotte Connection Bank Advisory Board

• Dec 2009 - Jan 2011

Processed customer and commercial transactions. Maintained and balanced a cash drawer while responsible for secondary teller duties such as the vault, and consignment items. Achieved quarterly and daily sales and customer service goals. Maintained personal customer book for leads on referrals and solutions. In charge of commercial depository.Chosen to represent Providence Road branch as Mystery Shopper, pretending to be a customer and "rate" other banks, as well as our own branches, reporting back and recommending ways to better Wachovia customer service. Chosen by District Manager to represent all Tellers in the Uptown District for The Charlotte Connection Bank Advisory Board, with monthly conference calls and huddles.

Key Holder / Sales Floor Leader / Hallmark Brand Champion

• Oct 2008 - Dec 2009

Responsible for customer service, store sales, security, and motivating sales team through daily huddles. Managed customer portfolios for special events based on client preferences. Maintained merchandise inventory. As a Key Holder, maintained sales figure books on a daily basis. Opened and closed store, completed eight nightly reports, and helped with inventories. Chosen as Hallmark Brand Champion - an award for epitomizing Hallmark in every respect, including sales, customer service, and company loyalty.

Manager / Special Events Coordinator

• Nov 1992 - Jan 1998

Responsible for management, sales, security of merchandise, customer service, customer and landlord relations, and vendor relations. Executed all hiring and staffing decisions, employee training, payroll, and performed project management duties as needed. Managed client portfolios, coordinated special events, managed special projects, inventories, receiving, shipping, processed monthly repair invoices, and displayed showcases. Responsible for management, sales, security of merchandise, customer service, customer and landlord relations, and vendor relations. Executed all hiring and staffing decisions, employee training, payroll, and performed project management duties as needed. Managed client portfolios, coordinated special events, managed special projects, inventories, receiving, shipping, processed monthly repair invoices, and displayed showcases.