Experience

NYC Citywide Administrative Services

• United States
• Government Administration
• 300 - 400 Employee

• Human Resources Generalist

  • Jan 2023 - Present

  United States



DCAS -The Department of Citywide Services

• Principal Administrative Associate

  • Nov 2018 - Dec 2022

  New York City



Girl Scouts of Greater New York

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Accounting Manager

  • Apr 2014 - Nov 2018

  40 Wall Street, Suite 708 New York City, New York 10005 • Prepared, processed and maintained the bookkeeping functions and accounts with limited supervision by the Financial Controller. • Processed checks, money orders and credit card payments for membership, training, fee based programs, camp donations and contributions. Application systems used First Data, PayPal and Stripe. • Distributed copies of all cash receipts to Development, Membership and Program departments • Entered monthly data into ABILIA • Entered receivables for… Show more • Prepared, processed and maintained the bookkeeping functions and accounts with limited supervision by the Financial Controller. • Processed checks, money orders and credit card payments for membership, training, fee based programs, camp donations and contributions. Application systems used First Data, PayPal and Stripe. • Distributed copies of all cash receipts to Development, Membership and Program departments • Entered monthly data into ABILIA • Entered receivables for pledges, membership dues, program fees and cookies • Generated A/R Aging Reports and follow up on outstanding receivables • Utilized GSGNY’s computer system for maximum efficiency in the processing and preparation of financial data and reports. • Provide customer service to staff and volunteers in financial matters. • Responsible for the processing of the Co • Knowledge of A/R, journal entries and payrol • Process Wire Transfers for the Council • Reconciles Citibank Positive Pay issues • Back-up on Accounts Payable • Back-up to Payroll if the Accountant is not available • Assisted Finance in preparing for annual audit. • Applied knowledge of GSGNY policies and procedures to assist the Financial Controller in facilitating a smooth day-to-day workflow in the Finance • Part of SME Team in implementation of new membership product • Provided customer service to staff and volunteers in financial matters plus managed accounting and credit card software. • Responsible for the processing of the Commuter Check. • Reconciled manual and online ADP Time and Attendance Data. • Particpated with Women of Distinction Breakfast and Gold Acheivemant Gala Proficient with the MS Office Suite including Microsoft Excel, PowerPoint and Word Show less



Regal Wings

• United States
• Travel Arrangements
• 1 - 100 Employee

• Product Specialist/Senior Corporate Account Manager

  • Aug 2012 - Mar 2014

  • Development of initial operational setup for Corporate Travel Management Division from the accounting system to the reservation system. • Creating and implementing procedures for all corporate operations. • Vendor negotiations for supplier discounts. • Training and implementation of Sabre Red, TripCase and other Sabre products. • ARC Specialist • Account Management and implementation of Corporate Travel Policy for new accounts • Creation of implementation and training… Show more • Development of initial operational setup for Corporate Travel Management Division from the accounting system to the reservation system. • Creating and implementing procedures for all corporate operations. • Vendor negotiations for supplier discounts. • Training and implementation of Sabre Red, TripCase and other Sabre products. • ARC Specialist • Account Management and implementation of Corporate Travel Policy for new accounts • Creation of implementation and training documentation for customers and agents. • Set up of corporate monthly, quarterly and yearly reporting for accounts. • Preparation of customer invoicing and monthly billing • Input receivables and processed checks for Corporate Travel Management Division. • Collection of customer outstanding receivables. • Journal entries of fees and other expenses of the department. Show less



Portaga, Inc.

• Account Manager/Implementation Specialist

  • May 2006 - Apr 2007

  White Plains, New York • Assist start-up company in various areas. • Account Management of Clients for an online corporate reservation product. • Senior Trainer of Product; demonstrated for operations/sales team/customer’s customers. • Created sales/training communications, documentation, support tools, and contracts • Involved with product development team and divisions; ensured overall effectiveness Company did not go live due to funding



Sabre Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Account Manager/Implementation Specialist/Various Positions

  • Oct 1991 - May 2005

  South Lake, Texas Account Manager, Sabre Travel Network Accounting Products • Responsible for overseeing the migration and implementation of the customer's accounting and travel reporting software; coordinated and participated on product demos and training; liaison for customer issues • Facilitated problem resolutions and contract negotiations for U.S. and U.K.. • Liaison between the customer, product development, hardware and software support, marketing and finance for… Show more Account Manager, Sabre Travel Network Accounting Products • Responsible for overseeing the migration and implementation of the customer's accounting and travel reporting software; coordinated and participated on product demos and training; liaison for customer issues • Facilitated problem resolutions and contract negotiations for U.S. and U.K.. • Liaison between the customer, product development, hardware and software support, marketing and finance for timely and effective resolution to customer affecting issues. • Coordinated with internal departments and external vendors to maximize customer business objectives Supervisor, TravelBase Service Network Installations and ADS Customer Support Desk • Supervised technical and accounting software support analysts • Managed escalation issues/customer satisfaction • Hired internal and external employees for installation team; coordinated training • Trained and evaluated staff Sabre Implementation Specialist and Trainer • Trained on Sabre and related products at travel agencies in New York • Led monthly training workshops; designed documentation for Eastern Division Senior Accounting Software, Reservation and Reporting Application Trainer and Technician • Analyzed/trained clients on all functions of accounting systems; handled implementation of products • Participated in testing and documenting processes for accounting software products • Led monthly training workshops on Sabre, Microsoft Windows, and various topics • Worked on ADS,TravelBase, TravelBase Service Network and Agresso Products • Promoted to Supervisor Show less



Bellinger Davis Co., Inc.,

• Full Charge Bookkeeper/Office Manager

  • Mar 1987 - Oct 1991

  Greater New York City Area • Responsible for all aspects of bookkeeping functions; converted manual system to computerized system • Entered journal and month end closing entries. • Prepared manual payroll, calculated weekly taxes, prepared quarterly taxes • Analyzed daily expenses/operations of companies to reorganize business strategy for a profitable agency; achieved successful reduction of the company’s outstanding receivables • Hired, trained, and managed the accounting and administration staff