Experience

Slice Labs

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Business Analyst

  • Aug 2016 - Present



Aviva Canada

• Canada
• Insurance
• 700 & Above Employee

• Commercial Lines Underwriter

  • Jan 2011 - Jul 2016

  - Commercial Lines Auto Underwriter responsible for a portfolio of mid market commercial accounts including fleet, garage and higher risk IRCA accounts (September 2013 to July 2016)- Demonstrated underwriting ability with a strong commitment to customer/broker service excellence - Branch deployment lead for launch of new document management system used to track and manage tasks and documents; responsible for branch training and on going support- Commercial P&C/Auto Underwriting Assistant (January 2011 to August 2013)



BGI Benchmark Group International

• Canada
• Accounting
• 1 - 100 Employee

• Senior IT Consultant

  • 2001 - 2013

  - Provide IT contract services in the field of computerized accounts payable audits for sales tax recovery.- Manage client relationships to attain timely data extracts of accounting records; communicate and clarify data file requirements with staff of various sized companies; consult with clients to adapt requirements in support of clients’ unique systems.- Provide on-site client consultations and/or technical support when required.- Manipulate raw data files from a wide variety of systems and formats for input to audit software; experience includes over 250 different financial software packages including widely used applications such as SAP, JD Edwards, Great Plains, AccPac, Oracle, etc..- Analyze and reconcile data for data integrity and completeness.- Utilize audit software to convert and export data for tax auditors’ review; create batch programs within audit software to significantly reduce processing time and increase profit margin.- Assist with sales calls and RFP responses as required- Tools and technologies used for this mandate: ACL Data Management Tools, MSOffice2000/2003/2007, Textpad



Employers Reinsurance Corporation

• Contract Business Analyst

  • 2001 - 2002

  - contract analyst primarily responsible for the development and maintenance of an application designed to track the activities of Toyota Canada Inc.’s multi million dollar extended warranty program fund, and later the implementation and maintenance of a similar system for Hyundai Auto Canada Corp.- Note that the system passed hands from Prudential to Liberty, and then to ERC - contract analyst primarily responsible for the development and maintenance of an application designed to track the activities of Toyota Canada Inc.’s multi million dollar extended warranty program fund, and later the implementation and maintenance of a similar system for Hyundai Auto Canada Corp.- Note that the system passed hands from Prudential to Liberty, and then to ERC



Liberty Mutual Insurance Group

• Contract Business Analyst

  • 1996 - 2001

  - contract analyst primarily responsible for the development and maintenance of an application designed to track the activities of Toyota Canada Inc.’s multi million dollar extended warranty program fund, and later the implementation and maintenance of a similar system for Hyundai Auto Canada Corp.- Also responsible for additional sub projects as assigned (Liberty mobile home and auto rater updates, PMS to OP65 system conversion). - contract analyst primarily responsible for the development and maintenance of an application designed to track the activities of Toyota Canada Inc.’s multi million dollar extended warranty program fund, and later the implementation and maintenance of a similar system for Hyundai Auto Canada Corp.- Also responsible for additional sub projects as assigned (Liberty mobile home and auto rater updates, PMS to OP65 system conversion).



Prudential of America General Insurance Company

• Business Analyst

  • 1986 - 1996

  - Employed within the Property and Casualty Business Systems Division as a business analyst responsible for the design and implementation of mainframe system enhancements- Responsibilities included liasing with users to determine requirements, preparing specifications for system development and maintenance, building, inputting and verifying test cases, production of system manuals and user bulletins, user training, running of cycles and report generation – both standard and adhoc.- Tools and technologies used for this work were: Policy Management Systems (PMSC) Series II v5.3.6; MSOffice; Infotec Reports. Technical specifications were written for COBOL/Assembler programs in a VSAM data environment. The system environment was an IBM mainframe running MVS with TSO/ISPF.



Reed Stenhouse Limited

• Commercial Claims Processor

  • 1985 - 1986

  - Employed in the capacity of a commercial claims processor for a designated group of accounts including manufacturing, retail, industrial and professional operations.- Responsibilities included the reporting and processing of new claims, coverage confirmation, the monitoring of claim settlements, client/company liaison and the maintaining of loss records including data entry.- Obtained RIBO licence and attended several seminars at the Insurance Institute in an effort to broaden my knowledge of commercial lines insurance.



The Wawanesa Mutual Insurance Company

• Various positions within the Accounting and Claims departments

  • 1981 - 1985

  Claims Department (August 1983 - November 1985)- Worked my way up through several positions in the claims department, the highest level obtained being that of a telephone adjuster.- Gained experience in a variety of clerical duties (telephone communication, data entry, subrogation and salvage recovery, statistics, supervisory skills) whilst in the positions of claims clerk and assistant clerical supervisor.- While holding the position of junior examiner, was responsible for examination of reserves and payments within designated authority, commercial policy coverage confirmation and miscellaneous duties as assigned.- As a telephone adjuster, handled automobile (all sections), property (personal lines and commercial) and casualty losses independently within settlement authority.Accounting Department (July 1981 - August 1983)- Employed as an accounts receivable clerk responsible for the following duties: reconciliation of agency accounts, daily deposit, processing of application premiums, journal entries and posting, data entry, switchboard relief.