Experience

MultiChoice Ghana

• Ghana
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Stock Controller Assistant

  • Aug 2022 - Present

• Quality Assurance Officer

  • Oct 2021 - Aug 2022

  Coach CSRsConduct trend analysis Manage and Monitor QA systems Monitor and Evaluate CSR calls dailyEnsure call evolutions show the true reflection of quality calls

• Agency Support

  • Feb 2020 - Oct 2021

  Assisting Agents,dealers,installers and distributors queries through whatsapp platforms.Escalation Updating dealers on pending issues

• Customer Service Representative

  • Dec 2014 - Feb 2020



Vodafone Ghana

• Accra,High Street

• Customer Service Representative

  • Oct 2013 - Nov 2014

  Esalation Cross selling/ Upselling Assisting customers query through calls Educating customers on product available Esalation Cross selling/ Upselling Assisting customers query through calls Educating customers on product available



National Service/Ashaiman Health Directoriate

• Tema,Ashaiman

• Stores Officer/Procurement Officer

  • Sep 2012 - Nov 2013

  Reconciliation Inspection of items Stock and Codification Reciept and Issuing of goods Preparing of the purchase order and the stores receipt advice Reconciliation Inspection of items Stock and Codification Reciept and Issuing of goods Preparing of the purchase order and the stores receipt advice



Internship/Nestle Ghana Ltd

• Tema

• Procurement Assistant

  • Jun 2010 - Aug 2010