Human Resources Manager

• Apr 2023 - Present

Human Resource Compliance Specialist

• 2019 - 2022

Maintains communication with management regarding new compliance policies, as directed by Corporate Human Relations (HR). • Develops and presents HR and other training programs, as needed. • Investigates complaints and gathers necessary information to resolve issues. • Counsels line management on how to correct poor performance and associate misconduct. • Provides advice to management on effective disciplinary actions and in resolving associate inquires and appeals.

Benefits Specialist

• 2017 - 2019

• Responded to associates’ questions concerning benefits programs and resolved related problems. • Maintained a log of inquiries from associates, detailing the questions and responses given. • Maintained necessary benefits records on personnel. • Coordinated the associate health, leave, and benefit programs. • Organized the Annual Benefits Fair and other Wellness initiatives. • Completed pending Workday transactions, which included benefit events, tuition reimbursement, and… Show more • Responded to associates’ questions concerning benefits programs and resolved related problems. • Maintained a log of inquiries from associates, detailing the questions and responses given. • Maintained necessary benefits records on personnel. • Coordinated the associate health, leave, and benefit programs. • Organized the Annual Benefits Fair and other Wellness initiatives. • Completed pending Workday transactions, which included benefit events, tuition reimbursement, and education. • Conducted new associate orientation and exit interviews, and coordinated termination process with management.

Licensing Technician

• 2010 - 2017

• Researched and analyzed laws; determined licensing procedures to be followed; and prepared and filed necessary forms and fees for licensing and renewing agents, adjusters, motor club agents, agencies, and insurance companies in all states. • Maintained documentation of licensing process and implemented state changes in the licensing system. • Appointed and terminated licensees. • Analyzed continuing education laws, drafted summaries, and notified licensees of requirements on a… Show more • Researched and analyzed laws; determined licensing procedures to be followed; and prepared and filed necessary forms and fees for licensing and renewing agents, adjusters, motor club agents, agencies, and insurance companies in all states. • Maintained documentation of licensing process and implemented state changes in the licensing system. • Appointed and terminated licensees. • Analyzed continuing education laws, drafted summaries, and notified licensees of requirements on a state-by-state basis. • Computed required fees, registered applicants with testing services, obtained surety bonds, and performed other functions incident to the licensing process.

Hiring Team

• 2004 - 2010

Completes applicant testing, orders consumer reports not limited to background checks, credit and motor vehicle records, for the purpose or employment related screening. Schedules candidates for drug testing, and adjudicates all results received for employment screening activities to ensure candidates meet all standards for hiring. Performs the I-9/E-Verify process for candidates in compliance with the federal guidelines established by the U.S.C.I.S. and tracks cases to completion.