Wenchin Chuang

Climatebase Fellow at Climatebase
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Contact Information
us****@****om
(386) 825-5501
Location
Lisbon, Lisbon, Portugal, PT
Languages
  • English Full professional proficiency
  • Chinese Native or bilingual proficiency
  • Taiwanese Limited working proficiency
  • Spanish Elementary proficiency

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Bio

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Credentials

  • Build Wireframes and Low-Fidelity Prototypes
    Coursera
    Mar, 2023
    - Nov, 2024
  • Start the UX Design Process: Empathize, Define, and Ideate
    Coursera
    Feb, 2023
    - Nov, 2024
  • Foundations of User Experience (UX) Design
    Coursera
    Oct, 2022
    - Nov, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Climatebase Fellow
      • Sep 2023 - Present

      Participating in Cohort 4 of the Climatebase Fellowship Participating in Cohort 4 of the Climatebase Fellowship

    • France
    • Retail
    • 1 - 100 Employee
    • Product Manager
      • Oct 2021 - Present

      - Drove the conceptualization, development, and launch of the AR try-on feature in SPIN, a web3 retail marketplace. Collaborated closely with 3D designers to digitize garments into Phygital NFTs at Digital Fashion Week NYC, London, and Paris in 2023. - Guided the successful execution of a meta-retail exhibition at Galeries Lafayette Champs-Elysées, leveraging AR and VR technologies within SPIN to digitize archival garments, attracting 230,000 visitors in three weeks. - Led the delivery of the standalone SPIN VR app on Meta Quest for the Circular Fashion Summit 2021. Coordinated efforts among the commercial team, development team and summit partners, resulting in 500+ guests and over 5.5M media impressions. - Contributed to the testing and successful launch of the pioneering blockchain-based IoT rental service powered by SPIN, in collaboration with an H&M store located in Berlin. - Revamped UX design on Figma to optimize user flows, enhancing user satisfaction and engagement. - Developed and executed product roadmaps, specifying product requirements for SPIN websites, SPIN XR apps, and SPIN Connect, a desktop application, ensuring alignment with overall company objectives. - Established development processes, documentation procedures, and bug reporting practices using Jira and Confluence, streamlining workflow efficiency. Show less

    • France
    • Technology, Information and Media
    • 1 - 100 Employee
    • Founding Partner
      • Oct 2021 - Present

    • Taiwan
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Senior Software Engineer
      • Jun 2021 - Oct 2021

      - Designed and implemented a dashboard for the company's queue system with Role-Based Access Control (RBAC) mechanisms, deploying it efficiently using Docker images on Kubernetes. - Introduced a notification service for the company's queue system powered by a rule engine, integrating it with Slack API. Established service-level objectives (SLOs) for queues to enhance service monitoring.

    • Software Engineer
      • May 2020 - Jun 2021

      - Pioneered the Proof of Concept (PoC) and led the design and development of SDK for Referrer Service 2.0, a SaaS solution incentivizing clerks based on sales and customer engagement actions.- Played a pivotal role in coordinating and launching the company's inaugural offline tech event, 91APP TechDay. Actively engaged with tech communities to champion DevOps topics.

    • Taiwan
    • Software Development
    • 1 - 100 Employee
    • Backend Trainee
      • Nov 2019 - Apr 2020

      - Developed an e-commerce website with integrated online payment functionality using Node.js. - Collaborated with frontend developers within a Scrum framework to create features such as a customer service chatbot (implemented using WebSocket). - Designed and constructed Coding Fight Club, a real-time coding competition website. This included features like a random stranger match mode, invitation mode, and code rating based on correctness and performance. The technology stack utilized Socket.IO and Node.js child processes. Show less

    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Category Management
      • Dec 2017 - Nov 2019

      - Led data analysis efforts and initiated effective marketing strategies for FMCG categories, resulting in substantial growth across C2C, B2B2C, and B2C segments, with daily GMV exceeding NTD 15 million. - Collaborated closely with the Business Intelligence and Product teams to launch a targeted subscription campaign for parents, leveraging valuable insights derived from buyer data and user surveys. - Collaborated closely with the product team to enhance app functionality and optimize user experiences, leveraging buyer data and user surveys. - Strategically planned, executed, and evaluated Super Brand Day campaigns for top-tier brands, achieving remarkable results, including a 380% increase in GMV. - Spearheaded the strategic planning, budget allocation, and layout design of Shopeemart, an encompassing project spanning all FMCG categories. - Conducted comprehensive analyses of competing platforms to gain insights and enhance category performance. Show less

    • Singapore
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Marketing & Customer Success Executive
      • Nov 2016 - Dec 2017

      - Created content for marketing collaterals, EDMs, social media, official blog and dynamic landing pages - Conducted research with Google Analytics to optimize the buyer and seller journey at all touch points - Managed international sellers for product listing and marketing campaign engagement - Defined the best practices and SOPs for the company's customer support representatives - Managed and distributed marketing collaterals, EDMs and social media - Created content for marketing collaterals, EDMs, social media, official blog and dynamic landing pages - Conducted research with Google Analytics to optimize the buyer and seller journey at all touch points - Managed international sellers for product listing and marketing campaign engagement - Defined the best practices and SOPs for the company's customer support representatives - Managed and distributed marketing collaterals, EDMs and social media

    • United States
    • Software Development
    • 700 & Above Employee
    • Market Associate Intern
      • Aug 2016 - Oct 2016

      - Worked with hotel partners to maximize the exposure and distribution potential from their participation in the marketplace - Optimized content, rate and availability competitiveness on the sites to maximize customer conversion - Educated hotel partners on the self-service features available on Expedia Partner Central - Worked with hotel partners to maximize the exposure and distribution potential from their participation in the marketplace - Optimized content, rate and availability competitiveness on the sites to maximize customer conversion - Educated hotel partners on the self-service features available on Expedia Partner Central

    • Singapore
    • Software Development
    • 700 & Above Employee
    • Marketing Intern
      • May 2016 - Jul 2016

      - Sourced the best marketing channels and platforms to market the product and executed marketing campaigns as the startup launched in Taiwan - Managed onsite content and campaigns, helping with deployment and management of localized context - Conducted market research to suggest the best practices and improvements to the company - Sourced the best marketing channels and platforms to market the product and executed marketing campaigns as the startup launched in Taiwan - Managed onsite content and campaigns, helping with deployment and management of localized context - Conducted market research to suggest the best practices and improvements to the company

    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Human Resources Intern
      • Jul 2015 - Aug 2015

Education

  • National Taiwan University
    Bachelor's degree, Finance, General
    2012 - 2016
  • Ichec Brussels Management School
    Business Administration and Management, General
    2014 - 2015

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