Experience

Sevens Group

• Singapore
• Real Estate
• 1 - 100 Employee

• Head of Brand and Concept

  • Nov 2022 - Present

  ANY Dining Pte Ltd

• Operations Manager

  • Apr 2022 - Nov 2022

  ANY Dining Pte Ltd



Paradise Group Holdings Pte Ltd

• Singapore
• Food and Beverage Services
• 1 - 100 Employee

• Human Resources Business Partner

  • Apr 2021 - Mar 2022

  • Be a central point of contact and bridge for the business operations manager and employees, delivering customized and forward looking solutions, programs and policies to tackle issues faced by the Company. • Be guidance on the application of HR policies, procedures and standards. • Work closely with the HR Shared Service and HR Payroll team to drive continual efforts to improve the HR delivery services. • Work closely with People Development and Training team to improve the competency of the employees and especially the development of skills and mindsets of the Managers. • Work closely with Talent Acquisition team and propose innovative ideas to attract and retain talents. • Be an effective Employee Champion; leading and sustaining Employee Engagement activities that enhance the employee experience in the Company. • Produce timely accountability reports and provide quality counsel on human resources issues. • Drive HR projects assigned and act as a key advisor to your management team in the business unit. • Provide assistance and support to operations team and other business functions. Show less



RE&S Enterprises Pte Ltd

• Food and Beverage Services
• 200 - 300 Employee

• Assistant Restaurant Manager

  • Aug 2020 - Apr 2021

  • Supervise efficient operating of departments and assigned shift, administer pre-service meeting/briefing and rectify problems/issues • Manage customer feedback and service experience to ensure satisfaction and administer efficient follow up • Perform regular inspection of food and beverage preparation, presentation and quality to ensure standard and maintain inventory to enhance sales • Handle inventory, ordering and stock availability for daily operation usage • Maintain and ensure compliance to establish food quality and standards • Manage workload and ensure effective operation of restaurant and maintain excellent standards to meet operational expectations • Assist and provide training to staff members to ensure smooth transition • Coordinate with Restaurant Manager for day-to-day operations and maintain financial and administrative records and compliance with prescribed standards with government and laws • Maintain records, schedules and reports for all employees • Ensure sanitation, hygiene standards of restaurant and maintain effectiveness and quality of store presentation, product and service • Coordinate with team to meet sales target, ensure customer and staff satisfaction and follow company procedures to increase productivity Show less



Sheraton Melbourne Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Food And Beverage Attendant

  • Nov 2019 - Feb 2020

  • Responsibilities includes areas of - restaurant, bar, in-room dining and banquet • Provide friendly, courteous and efficient food and beverage service to create “WOW” experience for guests and diners • Day-to-day operations of food and beverage department • Work closely with other department to ensure all guest orders, request, amenities and touch points are fulfilled and delivered promptly with impeccable service • Process, post and handle charges and billing with MICROS POS system Show less



Holmesglen

• Australia
• Higher Education
• 400 - 500 Employee

• Student Ambassador, Senior

  • Jul 2017 - Feb 2020

  • Coordinate and execute campus tours and open days, out-of-campus expos and school visits • Conduct campus tours, supporting recruitment events and supporting functions • Educate visitors about campus life, history, traditions and achievements of the Institute • Assist with activities such as taster day, projects, awards panel and subject-specific events • Support various departments across the institute with on and off campus wide events such as Open Days, Applicant Days, Interview Days and other city and campus-wide engagement activities and events • Assigned in a position of trust, liaising directly with the public and be responsible of institute equipment and property • Help with English-to-Mandarin translation • Assist with various assigned administrative duties Show less



Sheraton Melbourne Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Human Resource Intern

  • Mar 2019 - Jul 2019

  • Performed clerical duties, take memos, maintained files and organize documents; photocopy, scanning, printing, etc. • Creating and updating employee databases and records with new hire information, screening resumes • Organizing and coordinating HR policies, procedures and records • Gathering payroll date like working hours, leaves and accounts • Screening of resumes and applications • Proofread Human Resources documents • Assist in preparing Word, PowerPoint and Excel documents Show less



Meatballs and Sides, Australia

• Melbourne, Victoria, Australia

• Mobile Food Business Partner•Manager•Chef

  • Feb 2016 - Dec 2017

  • Oversee the operations of the food truck and commercial kitchen • Ensure safety standards are maintained in the process of food preparation • Maintain safety standards and operation of equipment and premise • Plan, purchasing and budgeting of inventory, expenses and food costing • Source and arrange for events and opportunities • Recruitment, training and managing of employees • Oversee the operations of the food truck and commercial kitchen • Ensure safety standards are maintained in the process of food preparation • Maintain safety standards and operation of equipment and premise • Plan, purchasing and budgeting of inventory, expenses and food costing • Source and arrange for events and opportunities • Recruitment, training and managing of employees



President's Office

• Singapore, Singapore

• Assistant Senior Butler

  • Jan 2015 - Feb 2016

  • Provide professional hospitality service and food and beverage service to Head of State, key principals, international delegates and invited guests at the Istana • Welcoming and ushering of principals, dignitaries and delegates • Coordinate and collaborate with President’s office, aide-de-camp officers on protocols and external vendors for VIP functions and state dinners • Set-up, prepare and serve ceremonial and state events and functions • Responsible for all requests and service required by principals • Prepare and serve daily meals, meetings, events and functions to key principals in Istana • Performed housekeeping duties which include set-up for events, functions and ceremonials props/table setting; stock-taking, ordering, and control of household inventory • Assist in the Istana kitchen and other department occasionally • Organize, plan and execute staff’s welfare funds; retreats and events • Assist in organizing and execution of major events and open days Show less



Resorts World Sentosa

• Hospitality
• 700 & Above Employee

• Hotel and Resort Butler

  • Mar 2013 - Dec 2014

  • Perform all service and duties with discretion, professionalism and pleasant demeanor • Meet and greet guests upon arrival and getting guests settled into assigned rooms • Assist guests with luggage, transportation arrangements, bookings and housekeeping • Provided personalised service to suite and villa guests from point of arrival to departure, including buggy shuttle service within the resort and in-room refreshments • Create WOW moments for guest at every opportunity, including recognizing and celebrating special occasions • Anticipate guests’ needs by learning their preferences, allergies, specific and special request and dietary requirements • Provide professional service from serving meals to communication and housekeeping • Assist in running errands for guests and provide recommendations and arrangements • Works directly with other department and Casino Host staff to provide an exemplary level of personalized service to the guests • Maintain high standards of personal appearance and grooming, outlined by the organisation’s policy Show less