Experience

Carol Stream Public Library

• United States
• Government Administration
• 1 - 100 Employee

• Volunteer

  • May 2022 - Present

  Introduce Chinese cultures to homeschool kids Introduce Chinese cultures to homeschool kids



Northrop Grumman

• Airlines and Aviation
• 1 - 100 Employee

• Embedded Software Engineer

  • Nov 2019 - Present

  - Created automate JUnit tests to monitor and improve internal processes- Worked on IRIS display tool and CIUR using Java and C/C++- Supported UT simulation tool that creates xml files- Used LabWindows/TestStand on CIATE project

• iReturn Technical Software Engineer

  • Aug 2019 - Nov 2019

  12 weeks of Returnship Program



Cloverdale Elementary School

• United States
• Motor Vehicle Manufacturing

• Volunteer

  • Aug 2013 - May 2022

  - Showed 2nd, 4th, and 5th graders during Hour of Code how to work with Lego Minstorms, Botley the Coding Robot, Little Bits, and Scratch apps - Helped students check-in and check-out library materials and put the returned books back to bookshelves - Assist with projects to update the book ends and keep track of book inventory - Present Chinese cultures to all 2nd graders during Chinese New Year annually - Helped out teachers in classrooms with vocabulary tests, counting during Math sessions, and creating/copying classroom materials Show less



CCSD93

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Math Intervention Paraprofessional / Substitute Teacher

  • Aug 2016 - Jun 2019

  - Assisted 5th, 4th, and 1st grade students using iReady Math on iPad/MacBook Air - Taught Eureka Math to a small group of 5th graders using SMART Board in Innovation Center daily - Explained the concept of symmetry by showing Chinese character paper cutting to 2nd graders - Assisted 5th, 4th, and 1st grade students using iReady Math on iPad/MacBook Air - Taught Eureka Math to a small group of 5th graders using SMART Board in Innovation Center daily - Explained the concept of symmetry by showing Chinese character paper cutting to 2nd graders



Good Deeds Chinese Academy

• Language Teacher

  • Jan 2016 - May 2018

  - Taught kids how to speak, read and write Mandarin Chinese - Helped students to prepare Chinese New Year and End of School Performances - Maintained Chinese School Facebook page and website - Taught kids how to speak, read and write Mandarin Chinese - Helped students to prepare Chinese New Year and End of School Performances - Maintained Chinese School Facebook page and website



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Software Development Analyst

  • Sep 2002 - Feb 2009

  - Developed Telegence Long Distance and Lightspeed Bill Formatter applications using C and ProC- Used UNIX Korn shell (ksh) scripts for unit and integration testing (e.g. restore database, run batch jobs, change logical dates, etc.)- Created Unit Test plans and test cases in Quality Center; reviewed test cases with architect to ensure new functionalities are covered completely- Opened defects with complete description/steps of how to recreate the issue to ensure that the developer would be able to reproduce the problem- Creating High Level Design and Detailed Design documents with project core team involvement to ensure business requirements were met- Utilizing software control procedures to help ensure code changes are tracked- Participating in company training and following PRISM project processes- Helping Tier-2 research and troubleshoot production issues- Addressed and resolved issues in cross application projects that involved Customer Service Management, Infrastructure, Operational, and Testing teams- Reviewed testing and production defects for validity and fixed them based on priority- Attended daily defect call to report status of defects as needed and to provide estimated due dates for fix delivery- Recognized for successful implementation of the Local Reprint project that allow users to retrieve customer bill images more efficiently Show less

• Production Support Analyst

  • Mar 2001 - Sep 2002

  - Supported Tier-1 user administrators when problems occurred by troubleshooting and involving Tier-3 resources to identify the root cause of the problem- Monitored performance of BF jobs in production to ensure Invoice Ready files are sent to the LECs on time with accuracy- Created and utilized data scrub scripts as needed to correct production data problems- Worked with development and testing groups to ensure defects found in production were resolved- Provided on-call support on a 24/7 basis on a rotating schedule Show less



Accuvoice Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Software Engineer

  • Jun 1998 - Feb 2001

  - Worked closely with project managers and customers, successfully accomplished the high-level design, implementation, and customization of a suite of Interactive Voice Response applications. - Developed IVR applications using C/C++, SQL/Oracle database programming, and UNIX socket protocol. - Took an active role in providing technical support and troubleshooting on Interactive Voice Response applications, participating in conference calls with customers to resolve technical issues. - Coordinated and managed multi-language speech recording sessions. - Took on the responsibility of maintaining the company’s intranet/internet web site. Show less