Experience

Technology Resource Advisors, Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Hardware Repair Technician

  • Mar 2016 - Present



Educated Solutions Corp

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Production Technician

  • Oct 2015 - Jan 2016

  I was currently assigned to Dedicated Computing through Educated Solutions Corp. as a Production Technician. Responsibilities included assembly of specialized pc and server components as per specific instructions, installation and testing of the assembled units, and verifying and packaging units for delivery to customers. I was currently assigned to Dedicated Computing through Educated Solutions Corp. as a Production Technician. Responsibilities included assembly of specialized pc and server components as per specific instructions, installation and testing of the assembled units, and verifying and packaging units for delivery to customers.



ServiceMaster

• United States
• Consumer Services
• 700 & Above Employee

• Restoration Technician

  • Jun 2014 - Oct 2015

  24/7 emergency disaster services. 24/7 emergency disaster services.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Special Service Associate

  • Jul 2013 - Jun 2014



Action Computer Enterprise/Columbia St. Mary's

• Helpdesk/pc/printer technician

  • Aug 2001 - Jul 2009

  I was a help desk/pc/printer technician at my last position. I retained that assignment upon my graduation from M.B.T.I. (Milwaukee Business Technical College) in August of 2001 until July of 2009. I relocated from Milwaukee, WI to Kennesaw; GA is why I am not still employed at Action Computer Enterprise. I assisted users, information systems technicians, vendors and clinical analysts with trouble shooting, equipment deployment, implementation of new hardware to interface with out dated vendor applications, simple network diagnosing and providing information, training, document and research of newer hardware. I took cost saving measures to save my company and the customer money by finding ways to repair and/or replacing faulty equipment. I prided myself in the satisfaction of my clients, customers, co-workers, and my upper management. My daily duties included but not limited to answering phone calls from users and/or fellow technicians for pc/printer issues. Perform and schedule preventative maintenance of equipment. Travel to other hospital campuses, clinics, business center, and distribution center for repairs and/or replacement of equipment. Completing work assignments, projects, meetings, and delivering of equipment that has been requested of me. I am confident in my abilities that I have acquired over time and look forward to learning new skills.



Advance Auto Parts

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2003 - Aug 2004

  Assisting customers on the phone and/or in the store with questions, diagnosing, troubleshooting, and helping them locate the correct parts and tools to complete their automotive repairs. Assisting customers on the phone and/or in the store with questions, diagnosing, troubleshooting, and helping them locate the correct parts and tools to complete their automotive repairs.



GERTSEN

• Fire/Water Restoration Specialist

  • Jan 2000 - Jan 2001

  Fire, water, and wind damage repairs and replacement, and remodeling, painting, and drywall installation. Fire, water, and wind damage repairs and replacement, and remodeling, painting, and drywall installation.



SERVPRO

• United States
• Consumer Services
• 700 & Above Employee

• Fire/Water Restoration Specialist

  • Jan 1998 - Jan 2000

  24 hr on call status for fire, water, and wind disasters. Repair and/or replace damaged contents and structures of client’s residence. Other duties included home cleaning services, carpet and upholstery cleaning services, and sponge blasting( alternative to sand blasting) to remove soot from fire damaged infrastructures, graffiti, and resurfacing services specified by client. 24 hr on call status for fire, water, and wind disasters. Repair and/or replace damaged contents and structures of client’s residence. Other duties included home cleaning services, carpet and upholstery cleaning services, and sponge blasting( alternative to sand blasting) to remove soot from fire damaged infrastructures, graffiti, and resurfacing services specified by client.