Experience

Smart Nation and Digital Government Office

• Deputy Director

  • Nov 2019 - Present



Ministry of National Development

• Singapore
• Government Administration
• 100 - 200 Employee

• Senior Assistant Director (Policy)

  • Mar 2016 - Nov 2019

  Deployed deep learning model to automatically direct residents' feedback to agency-in-charge;Analysis of municipal feedback and operations data to improve service delivery;Drive adoption of analytics and technology; andCoordinate inter-agency issues to ensure project delivery. Deployed deep learning model to automatically direct residents' feedback to agency-in-charge;Analysis of municipal feedback and operations data to improve service delivery;Drive adoption of analytics and technology; andCoordinate inter-agency issues to ensure project delivery.



Land Transport Authority (LTA) Singapore

• Singapore
• Truck Transportation
• 700 & Above Employee

• Deputy Manager (Public Transport Quality)

  • Sep 2015 - Mar 2016

  Data analysis for bus capacity planning; transition to bus contracting; resource planning; data visualisation Data analysis for bus capacity planning; transition to bus contracting; resource planning; data visualisation



Public Service Division

• Singapore
• Government Administration
• 700 & Above Employee

• Analyst

  • Sep 2013 - Aug 2015

  Strategic Workforce Planning; Strategic Planning; Capabilities Development Strategic Workforce Planning; Strategic Planning; Capabilities Development