Experience

Pullman Melbourne on Swanston

• Australia
• Hospitality
• 1 - 100 Employee

• Duty Manager

  • Mar 2023 - Present

  Pullman On Swanston and Mercure Welcome Melbourne both properties with a capacity of 534 rooms all in all Pullman On Swanston and Mercure Welcome Melbourne both properties with a capacity of 534 rooms all in all



Rendezvous Hotel Melbourne

• Australia
• Hospitality
• 1 - 100 Employee

• Duty Manager

  • Nov 2022 - Mar 2023

• Night Manager

  • Apr 2022 - Oct 2022

  Over looking night operations of the property - Managing property / night audit process . Revenue closures of daily sales transactions of front office, Food and beverage outlets . Ensuring all security and safety check are done.. Report making of daily operation/revenue/tracking/shift closures. . Leading by example with hands on style work ethic with all team members, ensuring they are encouraged at all times and driven to strive better.. Encountering guest complaints with the capacity to create win win outcomes.. Ensuring effective communication within all shifts and departments of the property.. Representative of the hotel heads during their absence, keeping them informed of all problems an unusual matters.. Execution of guest requests/queries and concerns in a professional manner.. Capacity to empower team members for the property to benefit from,. Ensuring code of conduct and the team hand book is adhered to along with safe work place practices. Training of new Night Managers and Night auditors Show less



The Westin Dubai Mina Seyahi Beach Resort & Marina

• United Arab Emirates
• Hospitality
• 100 - 200 Employee

• Food And Beverage Supervisor

  • Oct 2021 - Mar 2022

  . Monitor staff closely to identify any transgressions throughout the service to avoid any complications . Conduct service briefings, ensuring proper product knowledge . Managing runners, barmen, waiters, by ensuing smooth work flow and allocations, recognizing strengths and weaknesses to conduct the service period in a professional and timeous manner . Preparations of reports, plan and control various operational aspects while having close communication with the manager, being his point of contact . Constant effective communication with the supervisors and managers . Ensuring clear cash up at end of day sales, management of bills, house accounts and credit card transactions . High knowledge of POS and maintaining its security . Constant motivation of staff while ensuring their growth . Ensuring departmental policies and standard service procedures are being met . Upkeep of tools through proper usage of equipment . Ensuring optimum guest satisfaction via resolving previous issues to avoid encountering them in the future. . Maintain high cleanliness of venue with attention to eye detail . Periodic inspection on venue, to better enhance its services . Monitor and ensure completion of orders, clear communication with engineering for maintenance and record keeping while administering. . Constant inspection of food and beverage products being prepared to maintain goodwill of venue . Tracking of clear inventory . Coordination of Floor operations with the kitchen Show less



Amaya Resorts & Spas

• Sri Lanka
• Hospitality
• 100 - 200 Employee

• Banquet Sales Executive

  • Apr 2021 - Aug 2021

  . Over looking Banquet / FnB promotional Sales . Implementation of modern hotel trends . Promotion of property and recognising capabilities . Readjustment of banquet documentation . Determined target audiences for products and promotions with demographics to enhance sales . Communicating effectively with both advertising and digital managers to create promotions advertising for Food and Beverage sale . Creating Month to Date sales forecasts and budgeted annual revenues. . Competitor analysis and data break down - Menus/ F&B promotions/events Show less



William Angliss Institute @ SLIIT

• Sri Lanka
• Hospitality
• 1 - 100 Employee

• Lecturer in Hospitality/Culinary

  • Oct 2020 - Feb 2021

  . Lectured in Hospitality and Tourism Management . Mentor of Young Chef Olympiad 2021 . Trained / Lectured Culinary Students . Involved in special projects of the TAFE, for property enhancement . Took part in company innovative projects . Industry engagement (interviewing, video shooting of interviews, company representation) . Lectured in Hospitality and Tourism Management . Mentor of Young Chef Olympiad 2021 . Trained / Lectured Culinary Students . Involved in special projects of the TAFE, for property enhancement . Took part in company innovative projects . Industry engagement (interviewing, video shooting of interviews, company representation)



Crown Resorts

• Australia
• Hospitality
• 700 & Above Employee

• Room Service

  • Apr 2020 - Aug 2020

  . Trainee Supervisor . Crown towers - VIP service . Forbes Standards . Trainee Supervisor . Crown towers - VIP service . Forbes Standards



Nando's Australia & New Zealand

• Australia
• Hospitality
• 500 - 600 Employee

• Food And Beverage Supervisor

  • Apr 2020 - Aug 2020

  . Food and beverage all rounder, trainee Assistant Manager. . Food and beverage all rounder, trainee Assistant Manager.



Amora Hotel Riverwalk Melbourne

• Australia
• Hospitality
• 1 - 100 Employee

• Food And Beverage Supervisor

  • Sep 2019 - Mar 2020

  . Over looking all FnB Delegations at the Hotel . In charge of all banquet operations coordination . Selling of property to clients . Running of Bar . Over looking all FnB Delegations at the Hotel . In charge of all banquet operations coordination . Selling of property to clients . Running of Bar



Tsuru Japanese Restaurant

• Melbourne, Victoria, Australia

• Food And Beverage Supervisor

  • Sep 2019 - Sep 2019

  Setting up of Restaurant . Menu design . Beverage/Food Menu selection . Recruitment . SOP /KPI set up . Interior design inputs . Promotions/Cliental attraction Setting up of Restaurant . Menu design . Beverage/Food Menu selection . Recruitment . SOP /KPI set up . Interior design inputs . Promotions/Cliental attraction



Sofitel Melbourne On Collins

• Australia
• Hospitality
• 1 - 100 Employee

• Food And Beverage Attendant - Management Trainee

  • Oct 2017 - Aug 2019

  . Work experience as Bartender/ Food & beverage attendant - Atrium Bar at SOFITEL MELBOURNE ON COLLINS, Australia,(FEBRUARY 2018 - AUGUST 2019). Work experience as a Food & Beverage attendant - No35 restaurant at SOFITEL MELBOURNE ON COLLINS, Australia,(JUNE 2018 - AUGUST 2019). Currently in a rotation scheme within all F&B departments. (Management trainee program). Work experience as a Food & Beverage attendant - Club Sofitel lounge at SOFITEL MELBOURNE ON COLLINS, Australia,(OCTOBER 2017 - AUGUST 2019 ). Service to ACCOR loyalty members, premium service.. Work experience as a Food & Beverage Attendant - “Sofis lounge” at SOFITEL MELBOURNE ON COLLINS, Australia,(OCTOBER 2017 - AUGUST 2019). Floating around lounge, order taking and placing, coffee making, high tea function staff. Show less

• In Room Dining Attendant

  • Oct 2017 - Mar 2018

  . Work experience as a Butler service attendant - In-Room dining for the “prime minister of Australia” at SOFITEL MELBOURNE ON COLLINS, Australia (18.02.2018). Work experience as a Food & Beverage attendant - In-Room dining at SOFITEL MELBOURNE ON COLLINS, Australia,(OCTOBER 2017 - AUGUST 2019 ). In charge of night shifts, delivery of expressions, micros/opera handling, closing shift balance, training of overnight staff.



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Apprentice Chef

  • Jun 2017 - Sep 2017

  . Work experience as an Apprentice Chef at Sheraton Mirage Port Douglas, Queensland, Australia,(JUNE - SEPTEMBER 2017) . In charge of the Night shift from 10PM to 6AM, breakfast buffet set up, in room orders, a la carte prep, in charge of cold A la carte section. . Work experience as an Apprentice Chef at Sheraton Mirage Port Douglas, Queensland, Australia,(JUNE - SEPTEMBER 2017) . In charge of the Night shift from 10PM to 6AM, breakfast buffet set up, in room orders, a la carte prep, in charge of cold A la carte section.



Neapoli Wine Bar

• Melbourne, Australia

• Apprentice Chef

  • Feb 2017 - Jun 2017

  . Work experience as a Chef at the Neapoli Wine Bar restaurant Australia, (FEBRUARY - JUNE 2017) . Work experience as a Chef at the Neapoli Wine Bar restaurant Australia, (FEBRUARY - JUNE 2017)



Waters Edge - Sri Lanka

• Sri Lanka
• Hospitality
• 1 - 100 Employee

• Apprentice chef

  • Jan 2016 - Mar 2016

  . This was in preparation for a competition, in which my training took place there. . Represented Sri Lanka in India at the “Young Chef Olympiad” 2016 Culinary competition, Winning 13th place out of 67 countries, score of 71.2. . This was in preparation for a competition, in which my training took place there. . Represented Sri Lanka in India at the “Young Chef Olympiad” 2016 Culinary competition, Winning 13th place out of 67 countries, score of 71.2.