Experience

More Than Words

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Information Technology Technician Manager

  • Jan 2019 - Present

  Responsible for supporting, administrating, reviewing, analyzing, and evaluating information technology systems operation technology systems operations. The first end user support for all employees. Responsible for hardware and software installation, deployment and support of PCs and peripherals, and network and systems administration support. Responsible for supporting, administrating, reviewing, analyzing, and evaluating information technology systems operation technology systems operations. The first end user support for all employees. Responsible for hardware and software installation, deployment and support of PCs and peripherals, and network and systems administration support.



1st Liberated Technology

• United States

• Computer Associate

  • Jun 2000 - Present

  Administered repairs, upgrades and complete configuration of PC’s, Laptops and related peripherals; Troubleshoot and addressed server issues; Exploiting Network Set-Up; Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence Administered repairs, upgrades and complete configuration of PC’s, Laptops and related peripherals; Troubleshoot and addressed server issues; Exploiting Network Set-Up; Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence



Partners HealthCare

• Teamster

  • 2004 - Present

  Primary responsibility: Conveying Employees and patients to their end points in a secure and punctual manner while indicating excellent customer skills communication abilities. Primary responsibility: Conveying Employees and patients to their end points in a secure and punctual manner while indicating excellent customer skills communication abilities.



Johnson Controls

• Ireland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• IT Support Technician Analyst

  • Dec 2017 - Jan 2019