Wee Shoong Lim

Senior Assistant Director (Project Management Office) at Inland Revenue Authority of Singapore (IRAS)
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us****@****om
(386) 825-5501
Location
SG
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Credentials

  • ITIL® Intermediate Certificate in IT Service Offerings and Agreements
    AXELOS Global Best Practice
    Nov, 2017
    - Sep, 2024
  • ITIL® Intermediate Certificate in IT Operational Support and Analysis
    AXELOS Global Best Practice
    Nov, 2016
    - Sep, 2024
  • ITIL® Intermediate Certificate in IT Release, Control and Validation
    AXELOS Global Best Practice
    Oct, 2015
    - Sep, 2024
  • ITIL® Intermediate Certificate in IT Continual Service Improvement
    AXELOS Global Best Practice
    Aug, 2015
    - Sep, 2024
  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Mar, 2015
    - Sep, 2024
  • COBIT® 5 Foundation
    ISACA
    Nov, 2014
    - Sep, 2024
  • Certified IT Project Manager
    Singapore Computer Society
    Feb, 2012
    - Sep, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Jan, 2009
    - Sep, 2024
  • Certified Outsourcing Manager for IT (Senior)
    Singapore Computer Society
    Nov, 2011
    - Sep, 2024

Experience

  • Inland Revenue Authority of Singapore (IRAS)
    • Singapore
    • Government Administration
    • 700 & Above Employee
    • Senior Assistant Director (Project Management Office)
      • Sep 2016 - Present

      Key Programmes:Technical Programme Manager of Data Analytics Systems over the last 10 years. Grew the system over the years to include Text Analytics, SNA and SAS ESP for real-time analytics processing. Greenplum database was subsequently upgraded to Hortonworks Data Platform (Hadoop database) which was further upgraded to Cloudera Data Platform. Technical Programme Manager of electronic Tourist Refund System (eTRS). An end-to-end implementation from the Data Centre to the last mile. The system integrates with multiple industry industry players to provide tax refund services to the tourists. The system was in operation for over 10 years and was upgraded to eTRS 2.0 in 2019. Led a team overseeing all other outsourced BAU operations for IRAS' corporate systems and services (including Tender and procurement) consisting of:- Corporate's Omni-channel Contact System (IVRS, Email Messaging, CRM system etc.)- IRAS' Internet Portal, development and cloud hosting. - Organisation's SMS Broadcast Services.- Organisation's Hardcopy Printing Services.- Corporate's Staff Learning Management System.- OpenText Case Management System.Project Management Office: Project Management/ICT Procurement Subject Matter Expert, provides advice and training for fellow PMs. Managed agency's annual ICT development projects' budget planning, management and cash flow projection. Collate and manage ICT development projects' on-going management reporting. Contract Manager for Application Master Contract for IRAS' Core Tax System.Familiar with Government IM8 policies and standards. Show less

    • Principal Infocomm Specialist
      • Oct 2010 - Aug 2016

      Key Programmes:Technical Programme Manager of Data Analytics Systems, set up Predictive Analytics System using SAS Enterprise Miner and an analytics data mart using Greenplum database.Project Manager of the Compliance Case Management System using OpenText product which was commissioned and still in use. Project Manager for IRAS outsourced printing services.Other Duties held:- Organisation-wide coordinater for IRAS' compliance to the Government IT Management policies.- IRAS' Data Management Secretariat: In charge of IRAS Data Management, policies and enforcement. - ICT-Resilience: Primary Liaison Officer for Organisation's ICT-Resilience Management System. Show less

  • Defence Science & Technology Agency
    • Programme/Project Manager
      • Mar 2000 - Oct 2010

      Programme Manager for Mobile Forward Command Posts on Vehicular Platform projects, Singapore Police Force and Singapore Army. Overall in charge of the platform design and C4 systems on-board. Service Account Management team for Police. Led in achieving the Team Excellence Award for "Whole of DSTA Support to MHA" in 2010. Technical BAU Manager (DSTA) for Police 999 and SCDF 995 systems. National Security C2/C3 Systems Development Manager. Achieved Team Excellence Award for Police C2 system development in 2007. Show less

  • CSO, DTG-MINDEF
    • Software Engineer
      • Jun 1997 - Mar 2000

      Developed client-server software using C++ with Oracle database on trusted HPUX platform. Led a development team to build 3-tier logistics web application, using Microsoft Active Server Pages technology for the Home Team's SCDF and SPF. Developed client-server software using C++ with Oracle database on trusted HPUX platform. Led a development team to build 3-tier logistics web application, using Microsoft Active Server Pages technology for the Home Team's SCDF and SPF.

Education

  • Naval Postgraduate School
    Master of Science in Electrical Engineering, Communications
    2003 - 2004
  • Nanyang Technological University
    Bachelor of Engineering (Honours), Electrical Engineering
    1993 - 1997
  • Anglo-Chinese Junior College
    1989 - 1990
  • Anglo-Chinese School
    1986 - 1988

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