Webster Denison
Information Technology Help Desk at Century College- Claim this Profile
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Bio
Experience
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Century College
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United States
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Higher Education
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400 - 500 Employee
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Information Technology Help Desk
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Sep 2022 - Present
Handling and resolving customer technical support cases through phone and email submission, directing questions to the right department when needed, communicating with a team to plan projects and effectively manage them, and ensuring customer satisfaction. Handling and resolving customer technical support cases through phone and email submission, directing questions to the right department when needed, communicating with a team to plan projects and effectively manage them, and ensuring customer satisfaction.
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Century College
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United States
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Higher Education
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400 - 500 Employee
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Fitness Instructor
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Feb 2022 - May 2022
Helping members measure, track, and reach fitness goals. Provide equipment orientations to new members and offer assistance. Responsible for maintaining an attentive lookout for potential accidents in the fitness areas and surrounding facility and appropriately correcting any problems. Helping members measure, track, and reach fitness goals. Provide equipment orientations to new members and offer assistance. Responsible for maintaining an attentive lookout for potential accidents in the fitness areas and surrounding facility and appropriately correcting any problems.
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The Buckle, Inc.
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United States
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Retail
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700 & Above Employee
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Retail Sales Specialist
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Nov 2020 - Jan 2022
Job contents include Sales Generation and Guest Service, Teammate Recruiting, Training and Development, Visual Merchandise Management, and other operations. • Greet Guests with a friendly, engaging attitude, and am consistently prepared to provide legendary service to each Guest. • Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience. • Demonstrate product utilizing product knowledge and sales education • Remain consistent on personal sales • Achieve all personal sales-per-hour, average sales and total net sales goals set by Store Management. • Help Guests try on or fit merchandise. • Knowledgeable of all exchange and return procedures for Guests • Maintain and build good Guest relationships to develop a client-based business. • Consistently perform leadership actions and maintain high standards • recognizing recruiting opportunities by utilizing careers cards, and email referrals • Create relationships through Guest Loyalty • Present merchandise in a manner that will maximize sales and achieve optimum merchandise turnover. • Stay current on product range. • Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback. • Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. • Watch for and recognize security risks and thefts • Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers. • Consistently maintain a clean, organized and shoppable store • Fulfill job duties with a high level of customer service while contributing to a positive team spirit. Show less
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Restaurant El Pariente
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United States
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Restaurants
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1 - 100 Employee
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Banquet Waiter
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Mar 2019 - Mar 2020
Serving food, taking a multitude of orders, and connecting with the customer in a friendly manner that promotes a healthy environment. As well as restocking equipment as needed, keeping the venue clean, and afterward consolidating restaurant equipment into the moving trucks. Serving food, taking a multitude of orders, and connecting with the customer in a friendly manner that promotes a healthy environment. As well as restocking equipment as needed, keeping the venue clean, and afterward consolidating restaurant equipment into the moving trucks.
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Denison Drywall
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United States
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Construction
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1 - 100 Employee
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Apprentice Drywaller
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Jun 2017 - Sep 2017
Drywall installation, mudding, taping, and texturing. Managing transportation of drywall loads across various locations, while taking care of company properties. Drywall installation, mudding, taping, and texturing. Managing transportation of drywall loads across various locations, while taking care of company properties.
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Education
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Century College
Associate of Arts and Sciences - AAS, Engineering