Firm Administrator

• Apr 2021 - Present

Executive Assistant

• Oct 2020 - Mar 2021

Wellness Coordinator / Data Analyst

• Oct 2019 - Mar 2020

Acted as liaison for external partners to translate patient biometrics and lab results produced from wellness events and clinical blood draws nationwide using a proprietary CRM. Gathered statistical data and trend outcomes to influence future business decisions. Responsible for creating standard operating procedures, training, and various specialized reports. Core Competencies:• Data Analysis• Research & Analysis• Benefits / Wellness Coordination• Special Projects – Developing Standard Operating Procedures for new processes, creating linked-reports, warehousing/shipping

Office Administrator

• Dec 2013 - Jun 2017

Worked on new hire onboarding and orientation, consulting, and applying company policy and procedures to employees. Responsible for multi-state timekeeping and employee payroll including per diem and expenses. Served in an administrative capacity for executive and vendor coordination, purchasing, inventory, and AP/AR. Managed special projects for PM’s and Regional Manager as requested. Core Competencies:• Human Resources Administration• Payroll Administration• Administrative Support – coordination, purchasing, AP/AR• Special Projects – Community outreach & events, safety & ergonomics, org charts, Editing RFPs for continuity and release.

Front Desk Receptionist

• Jan 2010 - Jun 2010

Provided excellent customer service in a multi-line phone system environment with upward of 500 calls per a day. Developed employee operation manuals to assist in on-boarding. Served in an administrative capacity performing AR and receiving. Core Competencies:• Customer Success with greater than 500 calls per a day• Administrative Support – AR, Receiving• Special Projects – Created logs and operation manuals Provided excellent customer service in a multi-line phone system environment with upward of 500 calls per a day. Developed employee operation manuals to assist in on-boarding. Served in an administrative capacity performing AR and receiving. Core Competencies:• Customer Success with greater than 500 calls per a day• Administrative Support – AR, Receiving• Special Projects – Created logs and operation manuals

Administrative Clerk II

• May 2008 - Jul 2009

• Scheduled Executive travel, meetings, and services. • Recorded extensive meeting minutes for Emergency Preparedness Unit. • Produced, organized, and maintained files and file correspondence.• Created presentation materials from data provided by scientists, staff, and executives.• Performed data entry for Public Health data base.• Assisted in organization of events coordinated by the Emergency Preparedness Unit and other First Responders within Shasta County such as acting as Logistics Lead, Data Manager and Traffic Control during Mass Vaccination Exercises.

Assistant Office Administator

• Oct 2005 - May 2008

• Responsible for assisting in management of the administration office and its staff including contracts administration and maintaining the annual budget for both sales and administration office.• Assisted Office Administrator in reviewing applications for employment and interviewing candidates.• Insured all daily reports were complete and correct for reporting to Regional Directors at day’s end.• Responsible for Human Resources (HR) of the San Diego office including onboarding, benefits administration, change of status, and HR policies & procedures.• Responsible for Accounting and payments of Commissions to Sales Representatives, SPIFF’s, Petty Cash, credit card reconciliations, office supplies, and Premiums.• Assisted in creating and proofreading contract correspondence for Developer Representatives as well as nightly reporting and closing procedures.

Assistant Office Administator & Quality Assurance Coordinator

• Oct 2004 - May 2005

• Responsible for assisting in management of the administration office and its staff including contracts administration and maintaining the annual budget for both sales and administration office.• Insured all daily reports were complete and correct for reporting to Regional Directors at day’s end.• Provided knowledgeable support and direction for all clients with various concerns regarding their ownership.• Greeted guests and processed their arrival in a welcoming, efficient and professional manner.• Processed internal and external reports for the Corporate Marketing Division, ensuring accuracy of all daily data entry.

Front Desk Receptionist

• 2000 - 2002

Core Competencies:• Administrative Support• Contract Processing• Customer Success• Reporting Core Competencies:• Administrative Support• Contract Processing• Customer Success• Reporting