Food and Beverage Manager

• Jan 2022 - Present

Assistant Food & Beverage Manager

• May 2019 - Dec 2021

Successfully spearheaded client service, kitchen, and service operations for a luxury hotel and resort with 173 villas and eight F&B outlets, including a multi-cuisine dining room, Mediterranean tapas Café, and contemporary Cantonese restaurant.• Managed a team of 32 employees, including four restaurant managers, five supervisors, and multiple kitchen staff and stewards. Oversaw staffing, scheduling, and training of employees to maximize service delivery.• Directed sourcing, procurement, and inventory control of foodstuffs, alcohol, and equipment to streamline operations within all kitchens, restaurants, and offices.• Demonstrated effective leadership by providing extensive managerial support to all beverage areas within the resort in the absence of the Beverage Manager.• Collaborated extensively with a team of executive chefs to develop original and appealing festive menus, plan seasonal promotions, and organize holiday events.• Developed robust marketing and promotional campaigns to heighten brand awareness and visibility, attracting key audiences and augmenting revenues.• Minimized waste by controlling F&B budgets, forecasting demand and income, and budgeting for expenses to boost productivity and increase profits. Show less

Food & Beverage Service Manager

• Mar 2018 - Feb 2019

• Successfully managed all five F&B outlets, including a Mediterranean-inspired al fresco restaurant, Japanese grill, and sunset bar, for a luxury resort located on a private island.• Orchestrated exceptional service delivery, ensuring optimal service delivery through supervising kitchen and restaurant operations, coordinating timely staff schedules, and routine facilities maintenance.• Spearheaded robust recruitment of competent kitchen and restaurant staff, as well as training and mentoring teams to ensure effective application of company protocols.• Established food quality and service training programs, which effectively imparted LQA standards and ensured delivery of the highest possible service.• Reduced business costs through effective menu planning and food sourcing for cost-effective advancements. Show less

Restaurant Manager

• Mar 2016 - Feb 2018

Food and Beverage Manager

• Sep 2014 - Mar 2015

•Successfully planned and managed F&B programs for five luxury private island resorts. • Led the setup and launch of four restaurants and an al-fresco terrace bar. • Supervised a team of 36 staff and F&B supervisors to streamline operations for all dining offerings. • Collaborated closely with Chefs to develop innovative menus and beverage lists. • Maintained sustained profitability by controlling all F&B costing and pricing duties. • Engaged with guests to acquire feedback and suggestions on various customer requests. • Improved client satisfaction levels by implementing feedback to enhance F&B offerings and service quality. Show less

Food & Beverage Manager

• Jan 2014 - Sep 2014

Successfully streamlined restaurant and bar operations at Uga Jungle Beach coastal resort hotel and Maalu Maalu Resorts and Spa as a Food & Beverage Manager. • Directed and managed hospitality teams of 25 to 30 members, which included F&B Executives and Supervisors, to ensure excellent customer service delivery. • Controlled staff scheduling and menu costing to maintain adequate staff levels and adapt to fluctuating food prices, which helped to minimize operational costs. • Achieved exceptional revenue targets for each F&B outlet consistently, surpassing operational expectations. • Developed and implemented innovative marketing strategies that led to increased sales and customer engagement. • Conducted regular quality assurance checks to maintain high standards of hygiene, cleanliness, and food safety. Show less

Food and Beverage Manager

• Jul 2013 - Jan 2014

Restaurant & Bar Manager

• Jul 2012 - Jun 2013

Restaurant Manager

• May 2011 - Jul 2012

Successfully led and managed robust kitchen and dining operations, ensuring high-quality standards for 152 rooms and three restaurants.• Streamlined restaurant operations, resulting in improved efficiency and increased profitability for the resort.• Maintained strong relationships with suppliers and vendors, ensuring the timely delivery of high-quality ingredients and products.• Recognized for outstanding performance and promoted to Restaurant Manager in 2011, thanks to your diligent efforts and effective leadership. Show less

Food & Beverage Executive

• Feb 2010 - Apr 2011