Wayne Peters

Audit & Compliance Administrator (LOTTE Duty Free) at Lotte Duty Free Oceania
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Contact Information
us****@****om
(386) 825-5501
Location
Highton, Victoria, Australia, AU
Languages
  • English -

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5.0

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Sunita Singh, Risk Management Professional

In my role as the ERM Manager, I had the pleasure to work with Wayne on a number of key projects. Wayne is very easy to work with, personable, enthusiastic and hard working. I found Wayne very honest, reliable and someone who would do what he says. Wayne is very experienced in Operational process reviews in particular cash handling, stock management, reporting, security, reporting, investigations, incident management and escalation. Wayne sees a big picture approach to things and is excellent at providing value add.

eMa W.

Wayne is astute and forward thinking. His communication skills, both written and verbal are exceptional, with his input to company audits and business development being a testament to this. I worked with Wayne on a number of business initiatives where he consistently demonstrated his extensive knowledge of business practices and procedures. Definately someone you want on your team. Wayne is very thorough and efficient in all he does with very high work standards. Would love to work again with Wayne one day.

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Credentials

  • Endorsed Vehicle Licence - Medium Rigid
    Vic Roads
    Nov, 1988
    - Oct, 2024
  • Licence to Perform High Risk Work - Class: LF
    Work Safe Victoria
    Apr, 1996
    - Oct, 2024

Experience

    • Australia
    • Retail
    • 1 - 100 Employee
    • Audit & Compliance Administrator (LOTTE Duty Free)
      • Jan 2019 - Present

      Timely and accurate processing of all LOTTE Duty Free Compliance Paperwork. Timely and accurate processing of paperwork for customs and excise. Develop and provide Analysis reports to Compliance and Finance Management Work with Finance to ensure accurate and timely processing of paperwork. Work closely with buying & marketing to ensure proper process & procedures are being followed. Work closely with the warehouse to ensure proper processes and procedures are being followed. To constantly monitor Operational data to identify process issues and stock integrity concerns. Provide administrative assistance to the Risk & Audit Manager.

    • Freelance Photographer
      • Feb 2012 - Present

      Sports, action, landscape and architectural photography. https://www.facebook.com/wombatphoto Sports, action, landscape and architectural photography. https://www.facebook.com/wombatphoto

    • United Kingdom
    • Factory Hand
      • Mar 2016 - Oct 2016

      Operation of a range of machines for short to medium run production of plain or printed cardboard boxes. Operation of a range of machines for short to medium run production of plain or printed cardboard boxes.

    • Retail Systems Consultant
      • Apr 2015 - Oct 2015

      Consult with stores to identify process & system improvement opportunities. Work with providers of in-store systems to define, test and implement enhanced systems. Advise stores in their selection & deployment of technology when requested. Support day-to-day interactions between stores & M10 host systems. Consult with stores to identify process & system improvement opportunities. Work with providers of in-store systems to define, test and implement enhanced systems. Advise stores in their selection & deployment of technology when requested. Support day-to-day interactions between stores & M10 host systems.

    • Australia
    • Retail
    • 100 - 200 Employee
    • Cash Office Team Leader (JR/Duty Free)
      • Apr 2014 - Apr 2015

      Actively lead the Cash Office teams in the Australian Duty Free operations.Constantly monitor cash variances at all locations and action (either resolve or escalate) where relevant.Proactively communicate all results and action points to relevant stakeholders (Internal Audit & Risk Manager and Financial Controller).Recruitment of Cash Office team members.Complete monthly Customs and Excise (ATO) requirements.Work with all areas of the business to ensure proper processes and procedures are being followed.

    • Audit & Compliance Administrator (JR/Duty Free)
      • Jul 2013 - Apr 2014

      Timely and accurate processing of all JR Duty Free Compliance Paperwork.Timely and accurate processing of paperwork for customs and excise.Develop and provide Analysis reports to Compliance and Finance Management Work with Finance to ensure accurate and timely processing of paperwork.Work closely with buying & marketing to ensure proper process & procedures are being followed.Work closely with the warehouse to ensure proper processes and procedures are being followed.To constantly monitor Operational data to identify process issues and stock integrity concerns.Provide administrative assistance to the Risk & Audit Manager.

    • United States
    • Store Support Manager
      • Oct 2012 - Dec 2012

      Ensuring efficient business and administrative processes Providing leadership, guidance and coaching to the team. Ensure compliance with all legislative, procedural and policy frameworks Ensuring efficient business and administrative processes Providing leadership, guidance and coaching to the team. Ensure compliance with all legislative, procedural and policy frameworks

    • Store Manager
      • Jun 2012 - Sep 2012

      Manage, administer and supervise all facets of the store business to ensure the achievement of maximum sales, profit and customer satisfaction: Ensure Gross Profit is maintained. Ensure staffing within serviced departments are sufficient to ensure customers receive prompt and efficient service. Participate in supervisory capacity over all areas of the business to ensure the management teams are achieving or exceeding sales and gross profit budgets, whilst at the same time maintaining wage percentage at budgeted levels. Develop and maintain good customer relations and support local community activities by personal representation and involvement. Ensure stock inventory is controlled in line with store operating requirements.

    • Australia
    • Wholesale
    • 700 & Above Employee
    • Operations Coordinator (VIC/SA) - Campbells Wholesale
      • Apr 2005 - Apr 2012

      Control of a branch/site Compliance Program.- Successful reduction of Shrinkage in VIC/SA from in excess of 1.9% to annual Sales (~ $439 Mill) to under 0.23% over 5 years.Ongoing review and development of Corporate Policy & Procedures.Identify training requirements, develop and deliver training programs.Acts as "Subject Matter Expert" in development of company Software/Operating system.Provision of administrative and operational support to branches in multiple states.Implementation of Height Safety training and new elevated work platforms (cages) into all Campbells sites.Co-developed Site Specific Safety Plans for all Victorian & South Australian Campbells stores.Review of Campbells SOP's and implementation of safety specific controls.

    • Branch Manager - Campbells Cash & Carry
      • May 2002 - Apr 2005

      Full financial responsibility for a business with annual sales of approximately $50 Million and EBIT of $1 Million/annum.Overseeing the operation of approximately 45 employees – including management, permanent and casual staff.Daily control of all areas of compliance to relevant policy/procedure and legislation including OHS, Chain of Responsibility (Logistics) and Food Safety.Communication / relationship building with key customers and suppliers.Training / coaching of staff.Budget preparation and KPI monitoring / reporting.Development of Site Specific Safety Plan to comply with Essential Services audits and certifications.

    • Assistant Manager - Campbells Cash & Carry
      • Nov 2000 - Apr 2002

      Active management of approximately 45 employees – including management, permanent and casual staffTraining / coaching of staffAllocation of daily tasks to staffStock management / orderingRelief management / replacement of key staff during leave / absence

    • Driver
      • 1997 - 1998

      Assorted transport duties including movement of personnel and equipment in a range of vehicle types both on- and off-road.Licenced to drive/operate:- car- medium bus/coach- medium rigid truck- tip truck- vehicle mounted crane

    • Driver
      • 1995 - 1997

      Assorted transport duties including movement of personnel and equipment in a range of vehicle types both on- and off-road and basic vehicle servicing/maintenance.Licenced to drive/operate: - car - medium bus/coach - medium rigid truck - tip truck - vehicle mounted crane

    • Infantryman
      • Mar 1990 - 1994

Education

  • Deakin University
    Bachelor of Science, Analytical Chemistry
    1992 - 1999
  • Grovedale Secondary College
    VCE
    1982 - 1987

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