Experience

Workstreampeople B.V.

• Netherlands
• Business Consulting and Services
• 1 - 100 Employee

• Azure Cloud Engineer

  • Jan 2021 - Present



NTT Ltd. Collaboration & CX

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Sr. Application Engineer - UC

  • Jul 2015 - Dec 2020



POSTcti

• IT Services and IT Consulting
• 1 - 100 Employee

• UC Consultant – 2006 to 2009 & Sr. Systems Engineer – UC Service Operations – 2009 to 2015

  • Apr 2006 - Jun 2015

  Professional Duties: R & D based on business requirements Design and implementation of Hosted OCS 2007R2 & Exchange 2007 platform: * Enterprise Voice provided by a Telco grade BroadSoft switch * Exchange Unified Messaging providing the voicemail * Working with a 3rd party control panel vendor to provision the hosted services Technical lead for the Lync Hosting Pack 2010 (LHPv1) TAP with Microsoft: * Provided guidance to Microsoft on how to provision LHPv1, including ACP integration * Supported other TAP partners * Reviewed documentation Technical lead for the Lync Hosting Pack 2013 (LHPv2) TAP with Microsoft: * Validated LHPv2 in full for Microsoft * Supported other TAP partners * Reviewed documentation Technical lead for ongoing PS to validate CU’s for LHPv2 Design and implementation of a production LHPv1 platform, which included: * Enterprise Voice * Native Dial-in Conferencing * 3rd party control panel: - Worked closely with the vendor to develop a “Lync Connector” * 3rd party integration: - Public IM Connectivity - BlueJeans (video integration with non-Lync endpoints) - NextPlane (federation services with non-lync systems) * Escalation point for support Design and implementation of a production LHPv2 platform, which included: * Enterprise Voice * Native Dial-in Conferencing * Native Mobility * O365 integration: - Push notifications - Exchange Online Unified Messaging (voicemail) - Unified Contact Store - IM in OWA - IM archiving in Exchange Online * 3rd party control panel: - Worked closely with the vendor to further enhance the “Lync Connector” * Escalation for support Professional Qualifications & Training: MCSA (2003) MCSE (2003) MCTS (Exchange 2007 & OCS 2007) MCITP (Exchange 2007) Microsoft Achievement (OCS 2007R2 – UC Voice Specialisation) AudioCodes gateway training Dialogic gateway training Brocade HLB training Kemp HLB training Show less



Centerprise International

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Network Engineer

  • Jan 2003 - Mar 2006

  Manage enterprise level AD, Exchange and storage environments. Manage enterprise level AD, Exchange and storage environments.



PC Medics

• London, United Kingdom

• Professional Services Engineer

  • Jan 2000 - Dec 2002