Experience

Reach E-Shop

• Canada
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Retail Manager

  • Jul 2022 - Present

  Reach is a hybrid logistic provider and e-commerce store location designed to provide convenience to its members for online shopping, primarily from the USA. Reach is a hybrid logistic provider and e-commerce store location designed to provide convenience to its members for online shopping, primarily from the USA.



Bose Corporation

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Operations Manager

  • Dec 2017 - Aug 2019

  • Coaching associates from hitting 85% of target to over 100% of target. • Promoted teamwork to significantly increase customer satisfaction and increase customer retention. • Acquire Amazon, Microsoft, and SAP account. • Delivering key store performance results, including store sales, comp-store sales growth, conversion rate, and payroll. • Coaching associates from hitting 85% of target to over 100% of target. • Promoted teamwork to significantly increase customer satisfaction and increase customer retention. • Acquire Amazon, Microsoft, and SAP account. • Delivering key store performance results, including store sales, comp-store sales growth, conversion rate, and payroll.



ELECTRONIC VISIONS, INC.

• United States

• Operations Manager

  • Jun 2009 - Dec 2017

  • Recruited, trained, and mentoring all new sales associates to increase sales YOY (Top Store). • Building and executing guest experience training programs (serve as a mentor for a all-new sales associates). • KPI management. • Goal-oriented, performance tracking, establish benchmarks and ongoing evaluation. • Recruited, trained, and mentoring all new sales associates to increase sales YOY (Top Store). • Building and executing guest experience training programs (serve as a mentor for a all-new sales associates). • KPI management. • Goal-oriented, performance tracking, establish benchmarks and ongoing evaluation.



Swift Trade securities

• Vancouver, Canada Area

• Equity Trader

  • May 2006 - Jan 2008

  • Specialize in technical analysis, using various financial risk model to support long, short, and intraday trade strategy. • Proven ability to capitalize on market patterns of moving average convergence and divergence. • Consistently profitable daily. • Specialize in technical analysis, using various financial risk model to support long, short, and intraday trade strategy. • Proven ability to capitalize on market patterns of moving average convergence and divergence. • Consistently profitable daily.



Desertview Tradin

• Scottsdale, AZ

• NASDAQ Equity Trader

  • Jan 2004 - Mar 2006

  • Specialize in technical analysis trading. • Utilizing data and trends to develop entry and exit strategy for volatile equities. • Profitable intraday trader. • Specialize in technical analysis trading. • Utilizing data and trends to develop entry and exit strategy for volatile equities. • Profitable intraday trader.



Visions Electronics

• Canada
• Retail
• 200 - 300 Employee

• Seles Representative

  • Jan 2000 - May 2004

  • Sales and customer service leader for four consecutive years. • Develop strategies to maintain high customer satisfaction and retention. • Provide supports on marketing strategy and inventory management. • Sales and customer service leader for four consecutive years. • Develop strategies to maintain high customer satisfaction and retention. • Provide supports on marketing strategy and inventory management.



Sears Indoor Clean Air Services

• Burnaby/Aldergrove

• Operations Manager (Owner)

  • Jan 1995 - Jun 1999

  • Managed two Sears Indoor Clean Air Service franchises • Responsible for 50 full-time staff in sales, telemarketing, technicians, and administrative supports. • Ranked “Top Sales Office in Canada”. • Double revenue within one year of operation • Rated #1 franchise for Customer satisfaction among 25 franchisees in Canada. • Managed two Sears Indoor Clean Air Service franchises • Responsible for 50 full-time staff in sales, telemarketing, technicians, and administrative supports. • Ranked “Top Sales Office in Canada”. • Double revenue within one year of operation • Rated #1 franchise for Customer satisfaction among 25 franchisees in Canada.