Software Solutions Specialist

• Mar 2015 - Present

Branch Manager

• Jan 2011 - Sep 2011

Sales support to sales staff, Sales and Service of VIOP and Data Products, Supply Product Training to Sales Staff, General office duties, Ensuring that targets are reached, Controlling stock, petty cash, purchases etc. Setting up demonstrations for staff as well as clients Looking after the network as well as our Telecommunications Setup wireless networks Sales support to sales staff, Sales and Service of VIOP and Data Products, Supply Product Training to Sales Staff, General office duties, Ensuring that targets are reached, Controlling stock, petty cash, purchases etc. Setting up demonstrations for staff as well as clients Looking after the network as well as our Telecommunications Setup wireless networks

PABX Technical Manager

• Aug 2005 - Dec 2010

I had 8 technicians, 7 installation Teams (Sub-contractors) and 3 service controllers reporting to me. Controlling of the Telecoms Call Center Controlling and overseeing of Service Technicians and overseeing as well as installation Technicians. Controlling installations of systems as well as overseeing Installation Technicians. Ensuring that costing is correct and invoiced out. Controlling stock and stock purchasing is correct. Sales support to sales staff. Controlling of Sub-Contractors as well as approving their invoicing to Panasonic. Supply Product Training to Technical as well as Sales Staff. Supply Technical support to Field Technicians. Supply Telephonic support to the end users. Setup VIOP routers, installed and maintained Setup and installed Quintum, Draytek and Tilgen routers Support and setup of routers to Iconnect. Support and setup of routers to Webcall. Support ECN link to Panasonic Cape Town Show less

Director

• Aug 2003 - Jun 2005

Sales and servicing of equipment. Controlling and overseeing of Service Technicians and overseeing as well as installation Technicians. Controlling installations of Telecommunications Systems. Ensuring that costing is correct and invoiced out. Controlling stock and stock purchasing is correct. Sales support to sales staff. Supply Product Training to Technical as well as Sales Staff. Supply Technical support to Field Technicians. Making sure that all work that all work has been done satisfactory Supply Telephonic support to the end users. Setting up demonstrations for staff as well as clients Looking after the network as well as our Telecommunications Setup of Video Conference Equipment Show less

Managing Member

• Aug 2001 - Aug 2003

Servicing client base. Sales support. Installing of systems. Configuring systems. Costing of systems Controlling of Installations. Looking for new products to market Testing new products to see if they are viable Maintaining Toshiba Fax, Copier and Scanners. Servicing client base. Sales support. Installing of systems. Configuring systems. Costing of systems Controlling of Installations. Looking for new products to market Testing new products to see if they are viable Maintaining Toshiba Fax, Copier and Scanners.

National Support Manager

• Apr 1991 - Jul 2003

I started at Teleboss as a Technician. I went on to become the Technical Manager and later became the National Support Manager. Duties: Service and Installations Manager Controlling of the Call Center Controlling and overseeing of Service Technicians and overseeing as well as installation Technicians. Controlling installations of systems. Ensuring that costing is correct and invoiced out. Sales support to sales staff. Supply Product Training to Technical as well as Sales Staff. Supply Technical support to Field Technicians Nationwide. Supply Telephonic support to the end users. Traveled into Africa to support and train technicians and sales teams. Trained technicians and certified them on all PABX products that were supplied by Teleboss e.g. Panasonic, Teleboss, Comdial as well as Lucent. Remote and on-site support to field technicians Setting up of PC’s Show less

Product Manager

• Jul 2000 - Jul 2001

Training and support to field engineers on the full Lucent range of products. Sales support for Sub Saharan Africa. Setting up expositions. Configuring systems. Costing of systems Install a Lucent Networked PABX at Halliburton Angola Travelling into Africa to find new business opportunities Looking for new products to market Testing new products to see if they are viable Training and support to field engineers on the full Lucent range of products. Sales support for Sub Saharan Africa. Setting up expositions. Configuring systems. Costing of systems Install a Lucent Networked PABX at Halliburton Angola Travelling into Africa to find new business opportunities Looking for new products to market Testing new products to see if they are viable

Technical Manager

• Jul 1990 - Apr 1991

Sales and servicing of PABX Systems Installations of PABX and Telephone Management Systems Maintenance of PABX and Telephone Management Systems Invoicing out work done. Maintained and Installed Electro Mechanical and Electronic Telephone Systems. Fax sales and service on Morata Fax Machines. Sales and servicing of PABX Systems Installations of PABX and Telephone Management Systems Maintenance of PABX and Telephone Management Systems Invoicing out work done. Maintained and Installed Electro Mechanical and Electronic Telephone Systems. Fax sales and service on Morata Fax Machines.

Engineer and First Mate on a luxury Yacht

• May 1989 - Jul 1990

Chartering around South Africa Sailed to Mauritius to charter there. I maintained all the electrical, electronic, refrigeration and mechanical equipment, I installed a full industrial refrigeration system on board I was also involved with all the preparations and work that was carried out in the dry dock before our departure I also assisted with plotting the course as well as the necessary supplies and equipment needed for the crossing to Mauritius. Chartering around South Africa Sailed to Mauritius to charter there. I maintained all the electrical, electronic, refrigeration and mechanical equipment, I installed a full industrial refrigeration system on board I was also involved with all the preparations and work that was carried out in the dry dock before our departure I also assisted with plotting the course as well as the necessary supplies and equipment needed for the crossing to Mauritius.

Technician

• Jan 1985 - Apr 1989

Trained Apprentices Helped on the services desk as well as the test room in the exchange I installed and maintained DPS, BTS, SOR18, Subscribers as well as Data lines. Serviced large clients like General Motors, Ford and Pilkington Glass. Trained Apprentices Helped on the services desk as well as the test room in the exchange I installed and maintained DPS, BTS, SOR18, Subscribers as well as Data lines. Serviced large clients like General Motors, Ford and Pilkington Glass.