Experience

DEX Imaging

• United States
• Business Supplies & Equipment
• 1 - 100 Employee

• Quality Assurance Manager

  • Dec 2019 - Present

  Tampa, Florida, United States Developing new department to elevate and standardize customer experiences. Designing new software and integrate with other internal systems.

• Help Desk Technician

  • Oct 2017 - Dec 2019

  Tampa, Florida, United States Assisted with customer owned equipment and copier troubleshooting.



Bright House Networks

• United States
• Telecommunications
• 700 & Above Employee

• Project Manager for Business Solutions

  • Jan 2015 - Oct 2017

  St Petersburg, Florida, United States Provided assistance with deploying new product and processes for the company. Worked hand in hand with any department or person that was needed.

• ATS Business Solutions Support II

  • Jan 2013 - Jan 2015

  St Petersburg, Florida, United States Assisted in creating this role for the company with the goal of providing advanced level support for customer and provide IT services for customer owned equipment.