Wayne Proud
Customer Service Team Lead at P&J Live- Claim this Profile
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Bio
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Experience
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P&J Live
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United Kingdom
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Entertainment
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1 - 100 Employee
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Customer Service Team Lead
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Oct 2021 - Present
Am responsible for supervising a team serving the business lunches, private suites & V.I.P clients, I am there to help guide and motivating the team to ensure were taking the correct steps to gain customer satisfaction with every client. I liaise with my managers making sure if there are any special requests for certain events, so we are well prepared. I also set up certain areas for upcoming events such as OG UK awards, concerts, fine dining, and oil expos Am responsible for supervising a team serving the business lunches, private suites & V.I.P clients, I am there to help guide and motivating the team to ensure were taking the correct steps to gain customer satisfaction with every client. I liaise with my managers making sure if there are any special requests for certain events, so we are well prepared. I also set up certain areas for upcoming events such as OG UK awards, concerts, fine dining, and oil expos
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Marks and Spencer
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United Kingdom
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Retail
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700 & Above Employee
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Operations Team Member
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Oct 2018 - Sep 2021
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Education
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Bankhead Academy
GCSE