Wayne Nelson

Night Auditor at The Westin Westminster Denver-Boulder
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Contact Information
us****@****om
(386) 825-5501
Location
Denver, Colorado, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Night Auditor
      • Feb 2019 - Present

      Westminster,Colorado

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Manager
      • Jul 2018 - Jan 2019

      Lakewood,Colorado As a customer service manager, your most important role is leading and motivating a team of staff to ensure they're giving the best customer service possible. Handling complaints and queries (from customers and staff). Sorting security issues and Financial responsibilities.

    • United States
    • Financial Services
    • Department Manager
      • Mar 2008 - Jul 2018

      Lakewood, Colorado  Formulated pricing policies for merchandise, according to profitability requirements  Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised  Reviewed inventory and sales records  Responsible for establishing and implementing policies, goals, objectives and procedures for the meat department  Supervised 8 employees and resolved conflicts  inventoried stock and reordered when inventory dropped to a specified level … Show more  Formulated pricing policies for merchandise, according to profitability requirements  Examined merchandise to ensure that it was correctly priced and displayed and that it functioned as advertised  Reviewed inventory and sales records  Responsible for establishing and implementing policies, goals, objectives and procedures for the meat department  Supervised 8 employees and resolved conflicts  inventoried stock and reordered when inventory dropped to a specified level  Directed and supervised employees engaged in sales, inventory-taking and in performing services for customers  Assigned employees to specific duties Show less

    • Night Auditor
      • Jul 2004 - Jun 2007

       Inspected cash on hand, notes receivable and payable, negotiable securities, and canceled checks to confirm records are accurate  Prepared detailed reports on audit findings  Answered patrons' complaints and resolved problems  Processed reservations and addressed guest complaints

    • Night Auditor
      • Jul 2004 - Jun 2007

       Inspected cash on hand, notes receivable and payable, negotiable securities, and canceled checks to confirm records are accurate  Prepared detailed reports on audit findings  Answered patrons' complaints and resolved problems  Processed reservations and addressed guest complaints

Education

  • Western Governors University
    Master's degree, Business Administration and Management, General
    2011 - 2017

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