Experience

Bansal Ltd

• United Kingdom
• Wholesale Building Materials
• 1 - 100 Employee

• Business Development Manager

  • Sep 2020 - Present



Wolseley UK

• United Kingdom
• Wholesale Building Materials
• 700 & Above Employee

• Area Manager

  • Aug 2017 - Jun 2020

  Operational Leader across 20 locations in North London and Essex, responsible for around 110 staff and a collective turnover of circa £54 million pound a year, during restructuring this changed to 70 staff across 20 branches with a turnover circa £35 million a year.Role was to lead, inspire the branch managers to provide exceptional customer service. Driving activity within the teams to deliver upon all branch KPI's and targets. Support and build excellent working relationships across customers and all colleagues within WUK.Ensure business development opportunites are identified and the area maximises profitability through effective management of all costs.Promote collaboration and partnerships across the different areas of specialisms within the business to ensure all cross selling opportunities are maximised and all client needs are met.Instill a culture of high standards, quality and safety within the area.

• Network Manager London North East

  • Nov 2012 - Aug 2017

  Operational Leader across 7 sites in North London and Essex with a combined turnover of circa £24 million a year. Responsible for approximately 40 staff.Role was to maximise the profitabilty, ensuring that its resources are utilised efficiently and that the overall operation is aligned towards exceptional customer service producing profitable growth.

• Contract Branch Manager

  • Oct 2008 - Nov 2012

  Managing large Plumbing & Heating contract branch with a turnover circa £15 million a year with 18 staff including 4 drivers.Lead, develop and inspire the branch team to focus upon delivering great customer service. Drive activity within the team to maximise sales and to deliver upon all branch KPI's and targets.Build excellent working relationships with customers and other teams within Wolseley to ensure all business development opportunities are identified and converted.

• Branch Manager

  • Jul 2005 - Sep 2008

  Lead, develop and inspire the branch team to focus upon delivering great customer service. Drive activity within the team to maximise sales and to deliver upon all branch KPI's and targets.Build excellent working relationships with customers and other teams within Wolseley to ensure all business development opportunities are identified and converted.Branch annual turnover £1.5 million.

• Branch Supervisor

  • Jun 2004 - Jun 2005

  Supported BM across all branch operations and developed customer relationships locally, supervised one sales advisor on site.

• Contracts Adminstrator

  • Feb 2003 - May 2004

  Dealt with larger customers across the new build sector and social housing, dealing with suppliers, providing quotations and organising large contract orders stock flow through the branch for call off deliveries to site.

• Sales Advisor

  • May 2001 - Feb 2003

  Support BM with customers across the telephones and trade counter service, drive customer relationships to increase spend and support the branch across multiple operational duties.