DIRECTOR OF HR/RECRUITMENT OPERATIONS & CLIENT CONSULTING

• Sep 2022 - Present

TRAVEL & LIFESTYLE WRITER

• May 2021 - Present

Human Resources Director

• Aug 2021 - Sep 2022

Responsibilities Provide overall strategic leadership guidance and direction by overseeing talent attraction, employee career development, total rewards, succession planning, retention programs, labor relations, training and leadership development to attract and retain top talents. Function as a strategic human capital business advisor to the senior management team. Develop and review HR initiatives, policies and programs to ensure human capital delivery services to stakeholders are aligned to local regulations, up to date, global standards while complementing existing practices and create consistency across the organization and global clients. Monitor department budget to ensure cost efficiencies. Guide managers on HR strategies and compliances. Ensure that the organizational culture and values are nurtured and develop so employees works with high ethics, motivated, productive while upholding DEI. Ensure long term strategic business goals are met and aligned with the organizations people. Show less

GLOBAL HR & RECRUITMENT OPERATIONS MANAGER (PH, US, EGYPT & SERBIA) FOR CONCENTRICAL LLC

• Jun 2020 - Aug 2021

•Manage the recruitment process of IT and Non-IT roles based in US, PH, Serbia and Egypt. •Effectively collaborate with global partners based in Serbia, US and Egypt regarding functions and projects related to Human Resource and talent development strategy. •Manage and spearhead global employee engagement •Formulate Company Policies and Procedures •Manage and bridge employee concerns regarding C&B, Training, Performance Management, OD and Labor Relations •Provide counseling to managers and executive regarding employee performance, growth, benefits and disciplinary action •Oversee sourcing and hiring procedures to ensure we attract and select high­ potential employees • Evaluate and iterate on our on­boarding and offboarding structures to maximize the employee experience • Design and deliver employee training programs (e.g. individual, team, skill based and management training) • Develop mentoring and coaching sessions for employees • Build successions plans • Develop career­pathing options across a variety of departments • Boost employee morale by implementing strategic initiatives to grow and enhance our culture • Conduct skills gap analyses to determine personal needs • Create organizational charts and define each position`s responsibilities • Develop artifacts and documentation to roll out a cohesive review process • Organize quarterly review sessions • Partner with the Director of Operations and Finance Manager to effectively manage our personnel budget • Calculate employee engagement metrics, like retention and turnover rates • Provide team members with direction for leadership and development initiatives Show less

HR & RECRUITMENT OPERATIONS DIRECTOR

• Mar 2014 - May 2020

Oversee and ensure operational business efficiency of the HR services of the company such as volume hiring, non-volume hiring, executive search, multilingual recruitment, compensation & benefits outsourcing and payroll software as a service. Conduct business presentations with senior executive clients positioning HR solutions for their organizations. Provide leadership guidance to direct reports as well conduct performance management, training and succession planning. Conduct interviews to C-Level and other positions as needed Attend HR seminars, conferences and business meetings for networking purposes. Monitors the overall recruitment team performance to ensure client and candidates satisfaction. Ensure good partnerships with job fair & job board vendors, government and universities. Ensure that all recruitment software and tools are updated and at par to industries standard to ensure staff performance. Positively influence management to adapt changes in recruitment techniques, software and trends to ensure market competitiveness. Experience of leading, managing and developing a high performing team of staff to their full potential Responsible for setting and delivering the monthly, quarterly, annual operational plans for the Recruitment Operations for achieving the gross profit targets. Responsible for growing the number of candidates in the recruitment database. Lead and manage business development meetings with current and prospective clients. Responsible for coordinating the effective planning and execution of recruitment strategies and initiatives. Ensure that the workforce values its corporate values Manage recruitment cost and cost per hire and ensure budget are well utilized and distributed Show less

RECRUITMENT SOURCING LEAD FOR ASIA PACIFIC via TALENT2

• Feb 2013 - Jan 2014

HSBC MANILA RPO PIONEER TEAM via TALENT2 (Acquired by Allegis Global Solutions) Tecno Plaza 2, Eastwood City, Quezon City Managed a team of recruitment process outsource staff supporting the executive hiring needs of HSBC Hongkong and Singapore. Launched various up-skilling training for the empowerment and development of staff such as the HSBC University Created new global recruitment processes. HSBC MANILA RPO PIONEER TEAM via TALENT2 (Acquired by Allegis Global Solutions) Tecno Plaza 2, Eastwood City, Quezon City Managed a team of recruitment process outsource staff supporting the executive hiring needs of HSBC Hongkong and Singapore. Launched various up-skilling training for the empowerment and development of staff such as the HSBC University Created new global recruitment processes.

HR & TRAINING DOCUMENTATIONS EXECUTIVE

• Jul 2012 - Jan 2013

Supported the company’s training needs for Engineers. Attend weekly calibration with the Department Managers. Create and Audit Training Manuals and Powerpoint Presentation Supported the company’s training needs for Engineers. Attend weekly calibration with the Department Managers. Create and Audit Training Manuals and Powerpoint Presentation

ASSISTANT RECRUITMENT MARKETING & SOURCING MANAGER

• Jun 2011 - Jun 2012

Successfully launched and managed four teams namely Internet and Multimedia Marketing Team, Direct Marketing Team and Network and Institutional Partnership Marketing Team with four Team Leads and the rest are specialists, associates, interns and project based team members. Growing the team from 4 to 30 team members. Successfully market the company to potential talents and sourcing candidates both for entry level up to managerial roles for different clients. Streamlined the departments recruitment processes and policies to align the entire team to the new recruitment trends and new brand of the company. Conducted numerous Employee Inspirational Talks, Employee Orientation, Near Hire Orientation On-site and Off-site and Developmental Training. Successfully launched the official public social networking sites of the recruitment team. Successfully built partner with government based and non-government based talent sourcing firms. Implemented cost effective tactical plans and strategies for the Sourcing Division. Show less

HUMAN RESOURCE MANAGER

• Jun 2010 - Jun 2011

Build the HR structure and process from ground up from hiring to retiring. Created and executed employment contracts, salary matrix, HR policies and processes and employee retention strategies. Review payroll files and employee contracts. Grew the company from 1 staff to 50 using effective strategic recruitment. Build the HR structure and process from ground up from hiring to retiring. Created and executed employment contracts, salary matrix, HR policies and processes and employee retention strategies. Review payroll files and employee contracts. Grew the company from 1 staff to 50 using effective strategic recruitment.

EMPLOYEE SERVICES SUPERVISOR

• Oct 2009 - Jun 2010

Supervised a team of specialist providing guidance and support for a UK and Australian departments on their HR needs. Launch various HR initiatives in connection to employee satisfaction and retention. Project Leader for the scrubbing and clean-up of the MAP, an in-house software based employee disciplinary action process. Provide guidance and support to supervisors and managers during employee violations and administrative hearings. Supervised a team of specialist providing guidance and support for a UK and Australian departments on their HR needs. Launch various HR initiatives in connection to employee satisfaction and retention. Project Leader for the scrubbing and clean-up of the MAP, an in-house software based employee disciplinary action process. Provide guidance and support to supervisors and managers during employee violations and administrative hearings.

HR GENERALIST

• Jun 2009 - Sep 2009

Supported 500 FTE of a UK and US based departments for their HR needs. Initiated the clean-up of various pending disciplinary actions. Provided guidance and support on how to terminate non-performing employees in accordance to the Labor code. Review SSS, Philhealth, Pag-ibig employee forms. Supported 500 FTE of a UK and US based departments for their HR needs. Initiated the clean-up of various pending disciplinary actions. Provided guidance and support on how to terminate non-performing employees in accordance to the Labor code. Review SSS, Philhealth, Pag-ibig employee forms.

EMPLOYEE RELATIONS & GLOBAL RECRUITMENT SUPERVISOR

• Jul 2007 - Jun 2009

L1 SENIOR TECHNICAL SUPPORT ASSOCIATE

• Feb 2006 - Jun 2007

PART TIME CUSTOMER SERVICE REPRESENTATIVE

• Dec 2005 - Jan 2006

CUSTOMER INTERACTION ASSOCIATE

• Nov 2004 - Nov 2005

KITCHEN CREW

• Mar 2004 - 2004

DINING CREW

• Mar 2003 - 2003