Physician Services Market Driector

• Aug 2016 - Present

Director Mon Physician Services

• Aug 2012 - Present

• Practice set up, staffing and financial evaluation and management of Family Medicine, Cardiology, Neurology, Surgery and Critical Care and Pulmonology. • Revenue Cycle Management for growth potential of 50 million dollar per year potential ROI. • Operational support for 15 ambulatory practices. • Recruit physicians for Cardiology, Family Medicine, Critical Care and Pulmonology, Family Medicine and Surgery. • Identified cost savings of over $200,000.00/ year. • IT support of telemedicine roll out to multiple rural hospitals and the Ambulatory providers of Mon General Hospital • Management and support of 15 Ambulatory Clinics, 50+ Providers and 250+ support staff. • Experienced in Joint Commission, CMS and other professional/carrier incentives/requirements. • Create procedures and policies for the ambulatory practices with management team. • Establish provider base medicine in specialty practices. • Chair EHR users group for ambulatory practices. • Created and Clinic Manager a user’s group for MGH Clinic Managers. • Create infrastructure for bringing additional providers into our provider-based system including PM/EHR, financial analysis and billing procedures. • Coordinate activities between the hospital and provider offices including reporting financials, project status and other information to the hospital Controller and COO. • Establish Joint Commission and Meaningful Use/PQRS standards in the Ambulatory Practices. • Develop provider base billing processes in the Ambulatory Practices. • Improve practice efficiency and productivity through marketing, improve office processes and workflow. • Establish ambulatory wide EHR and move practices onto the hospital platform. • Contract review and analysis. Show less

Director Mon Physician Services

• Aug 2012 - Present

Administrative / Business - Hospital Manager/Director (3 years), Practice Administrator Orthopedics (5 years), Operations Manager Family Practice and Psychiatry (2 years), Clinical Supervisor Orthopedics (10 years) Certified Athletic Trainer working in Collegiate, Physical Therapy and Orthopedic Settings (20 years). Working under the direction of the COO, Mon General created Mon Physicians Network; beginning with 1 provider in September 2012 we have grown to 67 providers, 17 offices in multiple cities and it is now almost a 50 million dollar/year program. Ambulatory and Hospital Committees/Groups – Patient Care and Safety, Emergency management, Environmental Health, Infection Prevention, The Joint Commission Preparedness, Quality Rounds, performance Improvement and Planning, Ambulatory Policy and Procedure Development, ICD-10 Coding Initiative, EHR Users Group, Ambulatory Coding and Documentation Training, PQRS and Meaningful Use Users Groups. Areas of Expertise  Strategic Planning/Lean Management  Project Management  Budgeting and Contract Negotiation  Team Building, Training, and Development  Marketing, PR, and Business Development  CQI Concepts /Regulatory Compliance  Medicare/Medicaid/Managed Care  Operations / Process Improvement  Performance Measurement  Consensus Building / Customer Service  The Joint Commission  PQRS / Meaningful Use  Quality Improvement  Revenue Cycle Management  Recruit / Stay Interviews  Provider Based Medicine  Quality Control  OSHA / HIPAA  ICD 10 Coding Initiatives  P&L / Balance Sheets / Productivity Analysis  PM & EHR Implementation / Management / Optimization (Cerner, eCW, Sage Greenway and others) Show less

Operations Manager

• Sep 2010 - Oct 2012

• Family Medicine specialty with Pediatricians, Psychiatry, Social Work, and Psychologist (22 provider’s total). • Direct a team of Supervisors, provide oversight, and be a resource as they perform their duties. • Responsible for day to day operations of the practice including human resources, recruitment, staff and team management, statistical analysis, AR oversight with AR manager, AP oversight with Controller, staff management working with supervisors and team leaders. • Presents statistical data, projections, strategic planning, and operational reports to Physician Committees, Manager Committees and Shareholders. • Lead discovery teams in strategic planning creating growth for the practice. • Part of Management Structure; Executive, Finance, Clinical and Strategic Planning Committees. • Days in AR approx. 30. • Increased revenue 5% each year. Show less

Product Consultant

• 2008 - Sep 2010

• Created and delivered PM/EHR presentations for multiple medical specialties throughout the United States. • Consult with sales members in pre-sale discovery to determine the scope of the demonstration. • Follow-up and strategic problem solving for many of our clients teaching and expanding their knowledge and use of the PM and EHR software. • Optimization of workflow and PM/EHR integration into ambulatory practices. • Knowledgeable of meaningful use, PQRS, Family Medical Home, CCD, HL-7 and implementation strategies. • Work with implementation specialists on several projects. • Trouble shooting problems, post instillation follow-up, and support. • FQHC requirements and guidelines for EHR’s • Practice and physician portal training, set up and implementation. • Experience with clinical analytics, COPE, Electronic Prescribing, Interoperability, CCD, and Meaningful Use. • RIS/PACS training and support. Show less

Practice Administrator

• Jan 2002 - Jul 2008

• Started practice for three Orthopaedic Surgeons including build-out, credentialing, contract negotiating, equipment purchases (including digital imaging and PM/EHR). • Responsible for day to day management of the practice including IT, Revenue Cycle Management, strategic planning, human resources, physician recruitment, staff recruitment and retention, supervisor management, statistical analysis, accounts payable using QuickBooks, and supervisor and team leaders development and management. • Presents gathered statistical and operational data to Shareholders and Physician Management during board and other executive meetings. • Established strategic partnerships with organizations such as hospitals, medical practices, surgical centers, physical therapy groups and diagnostic imaging centers. • Coordinated Community Sports Medicine Outreach Program including public presentations, marketing, developing seminars for workers compensation clients, community, and allied health professionals. Show less

Supervisor

• Jul 1989 - Dec 2001

• Responsible for clinical, x-ray and front desk staff for a 29 physician Orthopaedic Practice that encompassed 8 offices in three cities. Reported to CEO and carried out directions from the Board of Directors. • Utilizing x-ray tech, cast tech and float staff, I created team approach to clinical care creating efficiencies in patient care and reduction of patent time in the office. • Reduced expenses by 10% per calendar year. • Oversight of clinical regulatory compliance (OSHA and HIPAA). • Implementation of the National Athletic Testing Program in Chesapeake, Norfolk and Virginia Beach. Show less