Experience

Results Direct

• United States
• Information Technology & Services
• 1 - 100 Employee

• Lead Product Support Specialist

  • Jan 2003 - Present

  I am the technical lead for the team that handles all product support needs including product configuration, code version control and deployment through version control software. We also handle all quality assurance testing needs.

• Web Application Developer

  • Jan 2001 - Jan 2003

  Beginning as junior developer, progressed to senior level developer with my strongest technical skills in ColdFusion, PHP, HTML, and SQLServer. I routinely develop innovative solutions to solve the pressing business requirements for our clientele. For example, I translated a set of customer requirements into a realistic design for an event focused messaging system long before Web 2.0 or other social networking tools were bywords. One unique feature of my web portal design allows event participants to fully network and share like interests with complete confidentially. Of greater difficulty, I developed a self-adjusting workflow system that would recalculate start and end dates for subsequent tasks every time the dates of a task are edited. This was a stand-alone, web-based system long before these implementations became more common with tool sets like .Net. The tasks in this system are integrally linked to real-life real-time tasks for the clients that have feedback loops within the workflows to be self-adjusting. For a client who needed magazine ad space management that automatically accounted for different rates, sizes, etc., I developed a unique publication sales and tracking system.



Blue Circle Materials

• Plant Manager and Concrete Truck Driver

  • Apr 1996 - Dec 2000

  Concrete plant batch manager, a concrete truck dispatcher, a manual plant operator, and a plant repairman in electrical as well as mechanical areas. I routinely worked on billing, customer service, and daily reporting to management of production figures. I used many types of computer controlled and manual system controls for batching and dispatching. Concrete plant batch manager, a concrete truck dispatcher, a manual plant operator, and a plant repairman in electrical as well as mechanical areas. I routinely worked on billing, customer service, and daily reporting to management of production figures. I used many types of computer controlled and manual system controls for batching and dispatching.



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Video Sales Counselor

  • May 1995 - Apr 1996

  Video Sales Counselor. Prior to changing employment, I partially completed my individual development plan to qualify for operations supervisor. Video Sales Counselor. Prior to changing employment, I partially completed my individual development plan to qualify for operations supervisor.



Blockbuster

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jan 1995 - May 1995

  Assistant Manager. I pursued training and other qualifications to obtain either senior assistant manager or store manager position. Assistant Manager. I pursued training and other qualifications to obtain either senior assistant manager or store manager position.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Nuclear Reactor Operator/Electronics Technician

  • May 1990 - Nov 1994

  Assigned to the Reactor Controls Division onboard a nuclear powered submarine. I was a Qualified Reactor Operator, Shutdown Reactor Operator, Reactor Technician, and Electrical Operator. Collaterally, I was assigned as Divisional Test Equipment Calibration Coordinator, Quarterly Data Reports Manager, Repair Parts Analyst, and Training Coordinator. I was in process of completing my senior enlisted qualifications at time of discharge (honorable). Assigned to the Reactor Controls Division onboard a nuclear powered submarine. I was a Qualified Reactor Operator, Shutdown Reactor Operator, Reactor Technician, and Electrical Operator. Collaterally, I was assigned as Divisional Test Equipment Calibration Coordinator, Quarterly Data Reports Manager, Repair Parts Analyst, and Training Coordinator. I was in process of completing my senior enlisted qualifications at time of discharge (honorable).