Wayne Crookes
Technical Support Specialist at M-Elec- Claim this Profile
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Bio
Greg Dwyer B.AVE, Prosci
Wayne represented the electrical contractor association sector of my business team during the four year delivery of Ergon Energy’s successful RECESS program. Displaying professional delivery to large audiences of challenging business and compliance changes over many intra-state journeys across Queensland, Wayne was a trusted and versatile corporate identity who brought real grassroots experience to strategic discussions. I hold Wayne’s business acumen in the highest regard and am keen to join him in the future for other similar challenges.
Malcolm Richards
Wayne worked with me at MEA for a number of years where he rose to be the GM or Service delivery. He was always extremely conscious of the needs of our members an high on communicating with them. He managed some difficult programs with ease and built a great team around him. I can highly recommend Wayne for a similar position anytime in the future.
Greg Dwyer B.AVE, Prosci
Wayne represented the electrical contractor association sector of my business team during the four year delivery of Ergon Energy’s successful RECESS program. Displaying professional delivery to large audiences of challenging business and compliance changes over many intra-state journeys across Queensland, Wayne was a trusted and versatile corporate identity who brought real grassroots experience to strategic discussions. I hold Wayne’s business acumen in the highest regard and am keen to join him in the future for other similar challenges.
Malcolm Richards
Wayne worked with me at MEA for a number of years where he rose to be the GM or Service delivery. He was always extremely conscious of the needs of our members an high on communicating with them. He managed some difficult programs with ease and built a great team around him. I can highly recommend Wayne for a similar position anytime in the future.
Greg Dwyer B.AVE, Prosci
Wayne represented the electrical contractor association sector of my business team during the four year delivery of Ergon Energy’s successful RECESS program. Displaying professional delivery to large audiences of challenging business and compliance changes over many intra-state journeys across Queensland, Wayne was a trusted and versatile corporate identity who brought real grassroots experience to strategic discussions. I hold Wayne’s business acumen in the highest regard and am keen to join him in the future for other similar challenges.
Malcolm Richards
Wayne worked with me at MEA for a number of years where he rose to be the GM or Service delivery. He was always extremely conscious of the needs of our members an high on communicating with them. He managed some difficult programs with ease and built a great team around him. I can highly recommend Wayne for a similar position anytime in the future.
Greg Dwyer B.AVE, Prosci
Wayne represented the electrical contractor association sector of my business team during the four year delivery of Ergon Energy’s successful RECESS program. Displaying professional delivery to large audiences of challenging business and compliance changes over many intra-state journeys across Queensland, Wayne was a trusted and versatile corporate identity who brought real grassroots experience to strategic discussions. I hold Wayne’s business acumen in the highest regard and am keen to join him in the future for other similar challenges.
Malcolm Richards
Wayne worked with me at MEA for a number of years where he rose to be the GM or Service delivery. He was always extremely conscious of the needs of our members an high on communicating with them. He managed some difficult programs with ease and built a great team around him. I can highly recommend Wayne for a similar position anytime in the future.
Credentials
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Agile at Work: Building Your Agile Team
LinkedInDec, 2018- Nov, 2024 -
Becoming Head of Sales: Developing Your Playbook
LinkedInDec, 2018- Nov, 2024 -
Agile Project Management Principles
LinkedInNov, 2018- Nov, 2024 -
Measuring Business Performance
LinkedInNov, 2018- Nov, 2024 -
Measuring Team Performance
LinkedInNov, 2018- Nov, 2024 -
Transitioning from Waterfall to Agile Project Management
LinkedInNov, 2018- Nov, 2024
Experience
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M-Elec
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Australia
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Technical Support Specialist
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Feb 2019 - Present
As Technical and Training Officer at M-Elec I am responsible for developing and delivering online and face to face training content for the Electrical Industry, we deliver this training to all participants with the Electrical industry and Wholesale industry to keep them all up to date with new and upcoming technologies. We also offer tailor made training options to suit the specific needs of an electrical business. As Technical and Training Officer at M-Elec I am responsible for developing and delivering online and face to face training content for the Electrical Industry, we deliver this training to all participants with the Electrical industry and Wholesale industry to keep them all up to date with new and upcoming technologies. We also offer tailor made training options to suit the specific needs of an electrical business.
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Connect the Dots Financial Services
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Brisbane, Australia
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Finance and Mortgage Broker
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May 2018 - Sep 2018
Self-employed, Sole Trader operating as part of, and under the banner of the National Mortgage Brokers this is part time roll working with various sectors from automotive, residential and commercial customers assisting them with their financial needs. Achievements • Completed the Certificate IV in Finance and mortgage broking • My automotive, passenger transport and electrical industry back grounds I have been able to assist and guide people to a better financial outcome with regards mortgages and loans • My knowledge of business and now finance and mortgage broking has allowed me to provided positive outcomes for those not in the best of positions Key Responsibilities • Work with various demographics to assist with lending needs • Work closely with lenders to ensure compliance and suitability • Ensure the highest level of communication and management of the product, lender and customer Show less
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Queensland Wholesale Car Market
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Brisbane, Australia
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Managing Director
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Feb 1996 - Sep 2018
As licenced motor dealer I have been involved in the Automotive industry since 1996, selling motor vehicles as a broker, or on consignment and assisting those in trouble with vehicles, loans and vehicle finance. (licence remains active) Achievements • Vast number of repeat customers • Stability over a number of years • Knowledge of the motor industry Key Responsibilities • Work with various demographics to assist with vehicle purchases and disposals • Ensure vehicles purchased meet the needs of a consumer and don’t put them under additional stress Queensland Wholesale Car Market ("QWCM") has been serving consumers for over 9 years under its current format, and as a licenced motor dealer since early 1996 I have worked with various major retailers and wholesalers to find our customers the best possible deals and ensuring the best and simplest buying experience. We have over time provided through our purchasing of quality stock the opportunity for our customers to select from our great value, high quality vehicles either by appointment or by submitting your online request through our website by completing our online vehicle request form. Our team will search for a vehicle to meet with your expectations and budgetary requirements. As a long-term, stable business, we have the expertise to assist with many facets of your purchasing journey and experience, through the offer of a number of dealers, wholesalers, finance providers and vehicle warranty options. Over the years we have arranged and matched vehicles for people from all walks of life. We have provided vehicles from the smallest to the largest, the most luxurious and the heaviest of commercial vehicles. Services we provide: * Full brokerage service (Car buying service) * Vehicle trade in's accepted * Vehicles for travellers with a buy back and support program * Vehicles sold on consignment So please visit our websit www.qwcm.com.au and let us know how we can be of assistance Show less
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Persian International Wines Pty Ltd (Business Sold August 2018)
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Brisbane, Australia
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Owner/Director
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Sep 2017 - Aug 2018
As Director of Persian International Wines P/L it was my responsibility to ensure we had product, and all the required infrastructure to develop, market and sell wine to the Australian and overseas market both online and face to face. Never having been part of the wine industry prior meant there was a lot of research to be done in various sectors from understanding the wine process from bulk wine to the bottled product and then to the legislation and licencing around the production and selling of wine to the public to the final reporting required to remain compliant. To comply with legislation this wine had to be sourced through Queensland wineries using locally produced bulk Red and White wines, through vast community consultation and research into what was the correct flavor we were able to create the recipe which would remain the bases of our wines into the future. Achievements • Through heavy community consultation we were able to achieve the flavors required • Developed the recipe for a Shiraz and Chardonnay, locate a suitable bottle, bottle cap • Developed a label for both wine styles • Created a website along with a payment gateway and dispatch options • Worked closely with the Office of Liquor and Gaming to obtain our Wine Merchants licence in a more than suitable time • Have everything in place for our launch at the Persian New Year in March 2018 Key Responsibilities • Business set up and registration • Develop all Management and Operational Aspects of a newly formed business • Arrange the correct Licencing and complete the premises requirements • Develop relationships with wineries and other suppliers to ensure availability of product • Develop quality assurance program to ensure safety and quality of product from bulk wine through to completed product • Development of marketing material • Development of Accounting and banking processes • Ensure Compliance with Legislation, Regulations and Acts Show less
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Taxi Council of Queensland Inc
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Brisbane, Australia
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Chief Operating Officer
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Jan 2013 - Sep 2017
Chief Operating Officer of a peek body, membership organisation managing financials, internal and external staff, members, stake holders, events, brand, sponsorship's, member and stake holder engagement. Involved in the issue of Digital Disruption Achievements • Worked with all levels of Government and Politicians with regards the Digital Disruption which affected the Taxi Industry. This disruption allowed me to research and prepare documents for our consultants as to assist in the creation of an economic document such as the history of the Taxi Industry from a service, financial viability and impact point of view. • Created strong relationships with Politicians, Government Departments, Councils and media not there previously to assist not just with the digital disruption but for the future of the passenger transport industry • Worked with the ATO to solve a long standing issue saving several $100,000’s of dollars in fines and costs • Restructure contracts with the Department of transport which were losing in excess of $150k per year to a gross profit in excess of $120K per year • Created a known brand and member/partner engagement programs Key Responsibilities • Create/teach/follow Strategic and Operational plans, Mission and Vision Statements • Cultural Development and inclusion • Financial Management • Contract negotiation and Management • Brand awareness (creation and promotion) • Lobbying and consultation with all levels of Government • Develop Policy, Legislation and Regulation and advise on the same • Source alternate income streams • Develop/promote driver and consumer engagement/training programs Show less
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Master Electricians Australia
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Brisbane, Australia
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General Manager - Service Delivery
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Oct 2011 - Dec 2012
In October 2011 my role changed to General Manager Service Delivery and covered the development, promotion, and subsequent service delivery of commercially based products known as Apprentice Connect, and Safety Connect. This role developed a Technical Support team to assist members of ECA/Master Electricians along with the implementation of Master Electricians Business Development position. I was also tasked with the development and subsequent implementation of quality assurance, environment and safety throughout ECA and all the individual business units. This role now involves the management of 20+ staff internally, along with 11 external field staff. It also involves various levels of budgeting, financial management for all business units, training, project management, recruitment and change management. Show less
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Executive manager Safety & technical
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Jul 2009 - Oct 2011
Commenced with ECA in July 2009 as a technical officer involved the provision of electrically based technical advice and business advice to a 2000 strong membership. This role also required the development of media releases, technical papers, and the maintenance of a complex data base. The role required a complex knowledge of rules, regulations, acts and legislation. In January 2010 I successfully applied for a promotion to Safety Connect General Manager. I undertook the hiring of a suitable Technical Adviser as my replacement. In my new role I ensured the financial viability, continual development and promotion of the Safety Connect program, which had a total of only 137 members and a staff of 6 and 9 contractors. By the end of 2010 we had 695 members. Through the implementation of simple processes I was able to maintain the existing 6 staff and 9 contractors, after which the contractors were now under review to investigate the possibility of them becoming employees. By October 2011 when I was offered another role, my team had grown to over 1100 members nationally. Show less
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Megahey Data & electrical - Project manager
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Oct 2008 - Jul 2009
Project manage in part the data and communications installation for the new E tolling system as to the installation of the new electrical switchboards in various locations along the Logan and Gateway motorways for the new E tolling system. This required extensive stakeholder engagement as to the preparation of project plans, time tables, weekly reports along with the preparation of safety and environmental plans. Project manage in part the data and communications installation for the new E tolling system as to the installation of the new electrical switchboards in various locations along the Logan and Gateway motorways for the new E tolling system. This required extensive stakeholder engagement as to the preparation of project plans, time tables, weekly reports along with the preparation of safety and environmental plans.
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Rexel
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France
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Wholesale
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700 & Above Employee
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Account Executive
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May 2008 - Oct 2008
Account manager, selling and promotion of the Rexel brand to the electrical industry, this involved cold calling, seeking out potential Council, Government, Mining, heavy Industry clients. This also included budgeting, estimating, negotiation with clients and suppliers, I was also responsible for seeking new suppliers and products. Account manager, selling and promotion of the Rexel brand to the electrical industry, this involved cold calling, seeking out potential Council, Government, Mining, heavy Industry clients. This also included budgeting, estimating, negotiation with clients and suppliers, I was also responsible for seeking new suppliers and products.
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ADE Industries
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Brisbane's West
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Self Employed
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Jan 1995 - May 2008
Start Electrical Contracting Business from start, The idea came from relationships created whilst working for another contracting business who was looking to close their doors. I created a business plan, budgets and a vision of where I would like to be in 5 years detailing the preferred clientele to ensure as best possible stability and security. This was a valuable tool and enabled ADE Industries to grow exponentially with clientele like Collins Restaurants - KFC/Sizzler, Australian Catholic University, several access control businesses,several schools and universities along with a number of manufacturing businesses. My knowledge of general electric systems, control circuitry, PLC's and general process control enabled ADE to secure long term contracts and relationships that continue even after the sale of the business. Scope - 24/7 Domestic and Industrial Electrical, Domestic and Industrial Switchboards, Process control and Access control Availability - Started with 1 Service Vehicle and achieved as many as 14 reducing back to 4 at time of sale Staff - Starting with 1 in 1995 reaching 9 by October 1995 and maintaining an average of 19 including apprentices and administration staff reducing to 7 at time of sale including administration staff. The business was very successful and still operates today, and I still speak with a number of clients on a regular basis.. Show less
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Education
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2020 - 2021
Australian Adult Learning Institute
TAE40116 Certificate IV in Training and Assessment, Workforce Development and Training -
2018 - 2018
AAMC Training Group
FBAA 102 Anti-money Laundering and Counter-Terrorism Financing for Finance brokers, Certificate -
2018 - 2018
AAMC Training Group
FBAA101 Introduction to Anti Money Laundering and Counter Terrorism Financing, Certificate -
2017 - 2018
Mentor Education
Certificate IV in Finance and Mortgage Broking FNS40815 -
2011 - 2012
ECA Training
Diploma in Management, Business Administration and Management, General -
1980 - 1984
TAFE Queensland
Apprenticeship, Electrical Fitter & mechanic -
1968 - 1979
Bundamba State High School
YR11
Community
