Experience

Metsä Board

• Finland
• Paper and Forest Product Manufacturing
• 500 - 600 Employee

• Account Manager Midwest

  • Sep 2022 - Present

  Responsible for maintaining current accounts in the Midwest and creating new opportunities to increase sales volume.

• Sales Support Manager

  • Jun 2020 - Sep 2022

  Ensure smooth, effective and uninterrupted flow of end to end sales operations. Sales Support provides a service of coordination and development activities to the sales team covering the Americas. This helps the sales organization run efficiently and in support of Metsä Board strategy and targets. • Support and develop sales operations in the Americas• Participate in sales team planning• Coordinate Sales and Operations Planning, forecasting and availability related tasks• Active role in relationships with key customers• Participate in assigned sales and business development projects• Share best practices between colleagues, sales teams and other functions• Create specific management sales reports for assigned sales group as needed• Create and co-ordinate quarterly sales meetings specific to the region.



Diageo

• United Kingdom
• Beverage Manufacturing
• 700 & Above Employee

• Customer Logistics Manager

  • 2014 - Jun 2020

  Directed on-time and in-full delivery of beer and progressive adult beverage (PAB) products to 450 US distributors through effective order management, coordination with key functional teams, and strong working relationships with customers and commercial partners.• Coached 6 associates through “People for Growth” process, enabling attainment of career aspirations or growth within roles.• Spearheaded continuous improvements across service, cost, and quality, ensuring alignment within business.• Diminished cost $1.5M through order trend analysis resulting in fewer shipments and optimized loads.• Decreased costs 25% by uncovering customers with high demurrage and per diem costs and identifying / implementing solutions.• Reduced expedite costs 30% by challenging requests from distributors and sales team while ensuring on-time delivery and customer satisfaction.• Focused on maintaining 95% OTIF for last 5 years, exceeding 97% Case Fill Rate for last 2 years.• Recognized for excellence, with 85% of 450 distributors rating DBC Customer Logistics as ‘Best in Class’ or ‘Above Industry Average’.• Launched 20+ successful Innovation / Renovation per year contributing to DBC sales growth 5 years running

• Transportation Analyst – Domestic Bulk

  • 2011 - 2014

  Led bulk logistics business in North America using various modes of transportation (railcar, intermodal, and truck) to coordinate shipments and meet on-time commitments.• Improved service, cost, and technology by executing request for proposal (RFP), hiring Odyssey Logistics & Technology (OL&T), then integrating new business partner.• Oversaw 5.5K shipments of raw materials, bulk spirits, and barrels, realizing 98% on-time production rate.• Drafted and executed $22M annual budget contributing to logistics team’s trading profit target.• Supervised relationships with 3PLs and CSX, CP, CN, and BNSF railroads, facilitating cost and service targets.

• Project Manager, Supply Chain

  • 2010 - 2011

  Ensured successful end-to-end delivery of renovation projects across entire supply chain. Provided budget and timeline management, resource deployment, and cost savings identification.• Launched 5 renovation projects, leading cross-functional teams and enabling on-time delivery.• Championed win-win culture and collaborative team environment, resolving conflicting priorities and influencing internal stakeholders across various organizational levels.• Supported successful delivery of programs by leading risk identification and mitigation activities.

• Transportation Analyst – International Bulk

  • 2008 - 2010

  Guided $15M budget for bulk liquid moves, including domestic import and export operations to and from Caribbean. Held P&L accountability. Sourced and supervised vendors.• Delivered year-on-year savings of $1M while improving service levels from 80% OTIF to 90% through supplier management (Crowley) and developing robust set of KPIs.• Attained $2M savings through mode prioritization, monitoring production schedule and forecast for tequila business.

• Transportation Analyst – Ocean

  • 2005 - 2008

  Steered movement of 18M cases of beer and 8M cases of spirits with annual budget of $24M. Administered annual strategic plan, quarterly latest estimate, and monthly P&L results.• Recommended and implemented new supplier, saving nearly $1M per year and fostering establishment of new distribution center to leverage cost savings.• Negotiated contracts with ocean carriers, reducing costs by 10%.• Coordinated keg asset worth $30M, procuring ocean freight rates for keg returns from North America to Ireland and shipments from Jamaica (Red Stripe) to US.