Watson McKeel
Business Relationship Manager at NexGen Data Systems, Inc.- Claim this Profile
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Bio
Todd Lawrimore
It's very simple. Our network and servers have had exactly zero problems since Watson and his team at Ripple were hired. Even through a tough 2 stage relocation of our entire company, his team made sure every workstation, every printer, every VPN and every system backup worked exactly as intended. The simple fact that we never had an emergency is because he set up a system that worked so well. A big thanks goes out to Watson and all the guys at Ripple.
Todd Lawrimore
It's very simple. Our network and servers have had exactly zero problems since Watson and his team at Ripple were hired. Even through a tough 2 stage relocation of our entire company, his team made sure every workstation, every printer, every VPN and every system backup worked exactly as intended. The simple fact that we never had an emergency is because he set up a system that worked so well. A big thanks goes out to Watson and all the guys at Ripple.
Todd Lawrimore
It's very simple. Our network and servers have had exactly zero problems since Watson and his team at Ripple were hired. Even through a tough 2 stage relocation of our entire company, his team made sure every workstation, every printer, every VPN and every system backup worked exactly as intended. The simple fact that we never had an emergency is because he set up a system that worked so well. A big thanks goes out to Watson and all the guys at Ripple.
Todd Lawrimore
It's very simple. Our network and servers have had exactly zero problems since Watson and his team at Ripple were hired. Even through a tough 2 stage relocation of our entire company, his team made sure every workstation, every printer, every VPN and every system backup worked exactly as intended. The simple fact that we never had an emergency is because he set up a system that worked so well. A big thanks goes out to Watson and all the guys at Ripple.
Credentials
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Security+
CompTIAAug, 2017- Nov, 2024 -
Project Management Professional (PMP)®
Project Management InstituteDec, 2020- Nov, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Apr, 2019- Nov, 2024
Experience
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NexGen Data Systems, Inc.
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Business Relationship Manager
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Jun 2018 - Present
Technical liaison and escalation point for customers of the data center. Technical liaison and escalation point for customers of the data center.
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Ripple IT
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Strategic Account Manager
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Apr 2014 - Aug 2017
• Account manager/VCIO (Virtual Chief Information Officer) for 19 clients, representing over $1 million in annual revenue. Proven track record of strengthening client relationships and maintaining superior service
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Project Specialist
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Mar 2011 - Apr 2014
• Project manager and lead engineer for multiple email migrations, voip migrations, client onboarding, and the IT portion of office moves • Hardware installs and cleanup/re-cabling of MDFs and IDFs • Achieved 90% error rate reduction by implementing a checklist system for computer prep processes • Gave client facing presentations on malware prevention, phishing, and Internet safety• Re-architected IT infrastructure to accommodate subtenants of client; design of render farm rebuild• RMM mass agent deployment (Kaseya and N-Able)• Performed wifi audits for multiple clients; made recommendations based on results• Replaced hard drives in array on Ubuntu servers for a Rails hosting client• Software upgrades in Debian to Pbx In a Flash for voip hosting Show less
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Support Engineer
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Oct 2008 - Mar 2011
•Remote and on site support of roughly 800 workstations and 80 servers. Mac and PC troubleshooting, Wi-Fi, printers, network, software installations and updates, and combating malware
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Printpack
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United States
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Packaging & Containers
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700 & Above Employee
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Graphic Coordinator
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Jun 2001 - May 2008
•Backup System Administrator for the Snacks division Atlanta campus •Database administration and development •Mac IT support for the department •Esko Graphics BackStage administration •Account Manager for a $14 million/year customer account •Managed the student intern program •Backup System Administrator for the Snacks division Atlanta campus •Database administration and development •Mac IT support for the department •Esko Graphics BackStage administration •Account Manager for a $14 million/year customer account •Managed the student intern program
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Education
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1992 - 1998
Clemson University
Bachelor of Science, Graphic Communications
Community
