Jean Watanya

Service Designer at Unboxed
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK
Languages
  • English Professional working proficiency
  • Thai Native or bilingual proficiency
  • Japanese Elementary proficiency

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Bio

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Credentials

  • 2020 Student Service Design Challenge finalist
    Student Service Design Challenge
    Jan, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Service Designer
      • Feb 2023 - Present

      Service designer and user researcher working with public sectors such as GDS, NHS, and local councils. I also worked for a private sector, battery technology company. We deliver digital products and services through agile, user-centred approaches. My roles and responsibilities are - User research, user interview and testing - Identify competitors to examine the marketing-led design strategy - Service and user journey mapping - Insights analysis and prioritisation - Sketching and prototyping - Facilitating workshop - Storytelling and visual communication Show less

  • Amour
    • Bangkok City, Thailand
    • Co-Founder
      • Feb 2018 - Present

      I found a clothing label based in Bangkok in 2018. The brand provides a bespoke service and ready-to-wear. We started as an Ecommerce and expanded to retails. Amour focuses on good quality designs to last long and flexibility to wear and match our pieces on any occasions. My roles : - A fashion designer and creative director of the brand - the chief operating officer overseeing the day-to-day business - Brand identity and graphic design. - Stylist and director for the photoshoot - Business strategist and online marketing - Create narrative and content for the brand - Plan business strategy & sustainable development Show less

    • United Kingdom
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Creative / Graphic Designer
      • Sep 2021 - Feb 2023

      Creative and Graphic designer for the health and nutrition brands. Most projects focus on customer experience over digital platforms. - Develop designs and creative work - Deliver creative direction, strategies, and ads campaigns - Create visual assets across digital channels and physical stores - Work closely with marketing and Brands - Packaging designs for health & nutrition products - Participated in workshops with the brand’s strategy team, learned about ads campaigns and strategic thinking Show less

    • Netherlands
    • Design Services
    • 1 - 100 Employee
    • Service Designer / Visual Design Lead / Design researcher
      • Jan 2020 - May 2020

      The 5-month period of a service design competition initiated by Philips Experience Design and co-organised with SERVICE DESIGN DAYS, in partnership with IBM and the Ellen MacArthur Foundation (EMF) A team project designing a service to improve the heart health of low-income parents who don’t have time and budget to eat healthy as prevention before reaching heart health problems My role : - Design research, desk research, ethnography research, and on-site interviews - Led visual design and service's art direction through graphic design, UX/UI design for the service outcome, submissions, and presentations. - Conducted service design methodologies like insights mapping and brainstorming. - Facilitated co-design sessions with target users and stakeholders. Show less

  • Onion Co., ltd
    • Sathon, Bangkok City, Thailand
    • Interior Architect
      • Aug 2016 - Aug 2018

      - 2 years of experience as an interior architect at a Bangkok-based design practice. I participated in several projects from small scales: such as; furniture design and a bar, to larger scales like hotels and learning centre. - Interior design: worked closely and co-designed with a design director - 3D rendering, 3D modelling, CAD and construction drafting, hand drawings and sketches - Associated management; contact with material & system suppliers and clients Highlighted responsible projects : 1 Niko The Secret Bar 2 SALA Samui Chaweng Beach Resort Beachfront 3 Samyan Co-op Show less

    • Interior Design Intern
      • May 2015 - Aug 2015

      - Participated in several projects like housing, hospital, and competition. - Making physical models for an interior of the hospital, urban context buildings, structure of the roadside station and community centre - Visualising and drawing an digital illustration for a competition project - Joined the final project presentation of 4th-year students of Tokyo City University - Participated in several projects like housing, hospital, and competition. - Making physical models for an interior of the hospital, urban context buildings, structure of the roadside station and community centre - Visualising and drawing an digital illustration for a competition project - Joined the final project presentation of 4th-year students of Tokyo City University

Education

  • University of the Arts London
    Master of Arts - MA, Service Design
    2019 - 2021
  • London College of Communication
    Master of Arts - MA, Service Design
    2019 - 2021
  • Chulalongkorn University
    Bachelor of Architecture - BArch, Interior Architecture
    2011 - 2016

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