Wasim Sattouf
Network Solutions Designer at Datavalet- Claim this Profile
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arabic Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Google Cloud Fundamentals: Core Infrastructure
Google Cloud EducationJul, 2022- Nov, 2024 -
Using Databases with Python
Coursera Course CertificatesMar, 2021- Nov, 2024 -
Programming for Everybody (Getting Started with Python)
Coursera Course CertificatesFeb, 2021- Nov, 2024 -
Python Data Structures
Coursera Course CertificatesFeb, 2021- Nov, 2024 -
Using Python to Access Web Data
Coursera Course CertificatesFeb, 2021- Nov, 2024 -
Introduction to Cloud Identity
Coursera Course CertificatesApr, 2020- Nov, 2024 -
Understanding of Cisco Network Devices
CiscoFeb, 2020- Nov, 2024 -
CCNA
CiscoJan, 2020- Nov, 2024 -
Cisco Certified Specialist - Enterprise Core
CiscoDec, 2021- Nov, 2024 -
CompTIA A+ ce Certification
CompTIADec, 2020- Nov, 2024 -
Cisco Certified Entry Networking Technician (CCENT)
Cisco Networking AcademyOct, 2019- Nov, 2024
Experience
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Datavalet
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Canada
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Information Technology & Services
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1 - 100 Employee
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Network Solutions Designer
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Aug 2022 - Present
- Lead the technical design requirements gathering with external clients and provide competitive solutioning- Design, implement and document technical solutions and feature sets- Review, validate, and sign-off on solutions designed by third parties- Support other team members involved in the design and the implementation of the solutions to ensure that projects are delivered and function as designed and architected.- Collaborate with the Product Team to certify new products, services, and features- Provide expert technical consulting across the organization and externally, including high level technical escalations for advanced troubleshooting
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HCLTech
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India
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IT Services and IT Consulting
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700 & Above Employee
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Network Analyst
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May 2020 - Aug 2022
- Gather specifications for the requirement analysis phase and estimate feasibility, cost, time and compatibility with existing systems.- Perform qualitative and/or quantitative analyses to assist in the identification of client issues- Provide technical assistance by responding to inquires regarding errors, problems or questions about the network- Support in development and delivery of client specific solutions through consulting project activities
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Network Support Specialist
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Apr 2019 - May 2020
- Respond to requests for technical assistance in person, via phone, chat or email.- Diagnose and resolve technical hardware and software issues.
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Ford Motor Company
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Order Processor
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Nov 2018 - Apr 2019
• Verifying order information and shipping points to ensure 100% accuracy• Troubleshooting different issues occurring with customer’s requests • Detailed following up regarding positive and negative comments • Verifying order information and shipping points to ensure 100% accuracy• Troubleshooting different issues occurring with customer’s requests • Detailed following up regarding positive and negative comments
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Amazon
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United States
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Software Development
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700 & Above Employee
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Problem solver
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Jun 2018 - Jan 2019
• Delivered top rated service within extremely high demanding environment ensuring the shipment of the right part to the right customer on specified time• Accurately identified and located defected products on the system along with executing the proper needed solutions for each case• Effectively communicated with co-workers resulting in directly focused issue solving • Delivered top rated service within extremely high demanding environment ensuring the shipment of the right part to the right customer on specified time• Accurately identified and located defected products on the system along with executing the proper needed solutions for each case• Effectively communicated with co-workers resulting in directly focused issue solving
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Customer Service Representative
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Jun 2015 - Mar 2018
• Directly answered our customer’s calls for their comments to be properly handled• Responsible for documenting all complains using Excel as an alternative for ticketing system• Performed constants contact with customers to report the status of their requests and getting their feedback • Directly answered our customer’s calls for their comments to be properly handled• Responsible for documenting all complains using Excel as an alternative for ticketing system• Performed constants contact with customers to report the status of their requests and getting their feedback
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Petro-Canada Lubricants
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Canada
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Oil and Gas
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700 & Above Employee
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Production Engineer / Supervsior
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Jun 2014 - Mar 2015
• Professionally supervised and guided coworkers within the plant• Confidently carried out daily maintenance check for all equipment operating conditions, including gas leaks, or equipment malfunction unusual sounds• Provided advanced oral and written situation reports to my manager on daily bases• Formally recognized by my manager for my trustworthiness and performance efficiency • Professionally supervised and guided coworkers within the plant• Confidently carried out daily maintenance check for all equipment operating conditions, including gas leaks, or equipment malfunction unusual sounds• Provided advanced oral and written situation reports to my manager on daily bases• Formally recognized by my manager for my trustworthiness and performance efficiency
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Education
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2008 - 2013
Jami't Al-Ba'ath
Bachelor's degree, Petroleum Engineering
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