Wasfi El Masri

Store Manager at CST Canada Co.
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • French -
  • English -
  • Arabic -
Skills

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Bio

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Credentials

  • Bachelor of social science
    Helwan University
    Sep, 1996
    - Nov, 2024

Experience

  • CST Canada Co.
    • Canada
    • Retail
    • 1 - 100 Employee
    • Store Manager
      • Feb 2010 - Present

      -Took responsibility of company bank deposits. -Handle cash and cashiers . - Provided exceptional customer service to every existing & new potential customer. - Safeguard customer rights maintaining customer records appropriately. -Manage customers complain. -Inform customers on all product offerings. - Provide clients with presentations on the benefit and uses of goods & services& duties& responsibilities. - Review and adapt to information regarding innovations, competitors and market conditions. - Assist the store manager in daily operation (occasionally assuming store responsibility in his absence). - Assist manager in the implementation of complete merchandise information accurately in time. -Complete daily registering and store open/close functions. -Record information manually and in computerized systems. -verification credit and debit transaction, and checking fraud transaction. -supervising employees. Show less

  • Anam Shohdy Inc (FMCG)
    • Sales Manger
      • Jul 2002 - May 2008

      - Motivate sales force of 8 team member towards achieving target goals. - Estimate or quote prices, credit or contract terms, warranties and delivery dates. -Conduct sales transactions through Internet-based electronic commerce. -Supervise the activities of other sales representatives. - Develop, implement sales plans and objectives. - Interact in a fast-paced environment with different regions. - Represent the company products/services to potential clients. - Exceed sales targets while maintaining customer satisfaction. - Manage multiple accounts and increased revenues. - Establish and built solid partnerships with small and medium size businesses. - Help in creating strategic business and marketing plans. - Provide sales support and conducting sales presentations - Generate sales lead through prospecting for potential business. - Complete all training materials and communicated company newsletters and relevant information to staff regularly. Show less

  • Anam Shohdy Inc
    • Customer Service Representative
      • Dec 2001 - Jul 2002

      - Increase new customer base and follow-up with existing customers for satisfaction and product evaluation.- Develop and maintain solid customer relations through strong communication skills.- Negotiate with other regions and the client company’s executive management.

    • Telemarketing Associate
      • Jun 2000 - Dec 2001

      - Increase customer base through outside sales via telemarketing.- Communicate product specifications and updated price lists to customers.- Achieve new orders and provide prompt, efficient and personalized service to both internal and external customers.

Education

  • CEGEP - John Abbott College
    Computer Science
    2013 - 2014
  • McGill University
    French courses to Improve my language ., French Language and Literature
    2013 - 2013
  • Université du Québec à Montréal
    English Language and Literature/Letters
    2011 - 2011
  • Cégep Gérald-Godin ,Montreal ,Canada .
    French Courses To improve my language, French Studies
    2008 - 2009
  • Centre culturel d'Égypte
    General French - Studies, French Language and Literature
    2003 - 2006
  • Cairo University
    Bachelor's Degree, Social Sciences
    1996 - 2000

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