Experience

Metra Computer Group

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Country Manager (Sales)

  • Apr 2020 - Present



Redington Middle East and Africa

• United Arab Emirates
• IT Services and IT Consulting
• 700 & Above Employee

• Account Manager (Sales)

  • Feb 2015 - Apr 2020

  • Throughout the year, tasks typically involve: • Maintaining and expanding relationships with existing clients. • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment • Selling products and new campaigns • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Attending client meetings • Using an existing network of industry contacts to generate new business. • Achieving sales targets • Maintaining a good understanding of clients and their business strategies • Delivering sales presentations to high-level executives. • Participating in promotional activities;



Jumbo Electronics Company Limited (LLC)

• United Arab Emirates
• Retail
• 100 - 200 Employee

• Retai & Channel Business Development

  • Jan 2012 - Feb 2015

  • Responsible for Retail business in assigned territory. • Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability • Responsible for the performance and development of the Business. • Initiates and coordinates development of action plans to penetrate new markets. • Managing and providing guidance and support for sales executives. • Provides timely feedback to senior management regarding performance. • Achieve sales targets and key performance indicators as outlined by Country Hea • Built the stronger relation with retail than the competition in assigned territory



Professional Computers.

• Hawally Ibn Khaldoun Street. Kuwait

• Sales Manager

  • Mar 2010 - Dec 2011

  o Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability o Responsible for the performance and development of the Account Executives. o Initiates and coordinates development of action plans to penetrate new markets. o Assists in the development and implementation of marketing plans as needed. o Conducts one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance. o Provides timely feedback to senior management regarding performance. o Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.



AlMASA IT DISTRIBUTION.

• Hawally. Ibn Khaldoun Street. Kuwait

• Business Development Manager

  • Nov 2008 - Feb 2010

  o Achieve sales targets and key performance indicators as outlined by Sales Manager. o Follow up on all sales leads provided. o Develop new lead sources and revenue streams. o Work effectively with other sales groups, exchanging information on clients to leverage sales opportunities o Plan strategically and develop new business ideas o Maintain accurate records of all client contact o Provide the Sales Manager with accurate sales and productivity reports as requested. o Achieve sales targets and key performance indicators as outlined by Sales Manager. o Follow up on all sales leads provided. o Develop new lead sources and revenue streams. o Work effectively with other sales groups, exchanging information on clients to leverage sales opportunities o Plan strategically and develop new business ideas o Maintain accurate records of all client contact o Provide the Sales Manager with accurate sales and productivity reports as requested.



ALI ALGHANIM ELECTRONICS

• Shuwaikh. Kuwait.

• Department Head for IT and Mobiles.

  • Oct 2005 - Oct 2008

  o Instrumental in improving customer satisfaction ratings through suggestion, development and implementation of new reporting procedures. o Increased employee knowledge by assisting with development and implementation of product awareness program. o Coached and mentored new employees in customer service processes and company policies. o Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management. o Work closely with other departments to promote sales contests, clarify information, and distribute reports. Gather analyze, and report daily/weekly/monthly sales and service statistics.



The Sultan Center

• Kuwait
• Retail
• 700 & Above Employee

• Department Manager

  • Nov 1999 - Sep 2005

  o Customer Service. o Attending the Customer complaints and appropriate follow up. o Merchandising and inventory. o Conduct dept meeting and to brief staff regarding sales & customer service. o Evaluation of staff. o Monitoring indoor sales, responding the customer on priority basis. o Solving all the issues of the customers on the same time. o Coordinating with our internal staff. o Keep updating the clients regarding of new products launches or any promotions. o Submitting the daily sales report to our seniors. o Entering all the request of our clients on our systems on daily basis