Waseem Ahmed

Store Manager at Cuple St LLC
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Abu Dhabi Emirate, United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • Arabic Limited working proficiency
  • Urdu Native or bilingual proficiency
  • Hindi Professional working proficiency
  • Kannada Professional working proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Completed First Time Managers & Communication skills
    Accent & Communication Training (ACT) by Vidal
    Dec, 2010
    - Nov, 2024

Experience

  • Cuple St LLC
    • United Arab Emirates
    • Retail
    • 1 - 100 Employee
    • Store Manager
      • Nov 2021 - Present

      • Successfully led store team to consistently deliver excellent service, meeting or exceeding customer needs and expectations. • Implemented and enforced strict distribution plans and VM standards to optimize sales opportunities and enhance the overall store experience. • Collaborated with the Area Manager to manage stock levels of best sellers, address quality issues, identify worst sellers, and analyze competitor activities and customer feedback. • Motivated team members to achieve set budgets and KPIs by setting clear objectives and providing regular coaching and feedback. • Ensured seamless transition of stock during seasonal launches with 100% efficiency, resulting in minimal disruption to daily operations. • Maintained daily and weekly checklists to follow established processes and procedures, enabling efficient store operations. • Closely monitored impulse buys throughout each shift, guiding staff members in upselling techniques to improve sales performance and drive revenue growth. Show less

  • Landmark Group
    • United Arab Emirates
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Jun 2015 - Nov 2021

      • Led the store team to deliver consistently excellent sales-floor service, meeting customer needs and providing first-class customer experiences. • Ensured shop floor staff maintained strict visual merchandising standards, optimizing sales opportunities and enhancing the overall store experience. • Successfully managed quarterly budgets, resulting in a 65% growth in revenue and improved financial reporting standards year-on-year. • Consistently hit sales targets by providing motivational training, leading by example, and incentivizing exceptional results from team members. • Coached and mentored store assistants and supervisors to continually deliver against UPT (units per transaction) and invoices, driving sales performance. • Led effective commercial decision-making regarding stock orders and display packages based on company data, fueling maximum profit growth for the store. • Maintained optimal product minimum and maximum stock levels based on customer profile data, ensuring inventory levels were always in line with customer demand. Show less

  • Shoppers Stop
    • India
    • Retail
    • 700 & Above Employee
    • Department Manager
      • Jan 2010 - May 2015

      • Established performance goals for employees and provided feedback on methods for reaching those milestones.• Reduced shrinkage and pursued revenue development strategies to keep the department aligned with sales and profit targets.• Developed an empowering employee culture focused on equipping staff to independently meet customer needs.• Rotated merchandise and displays to feature new products and promotions.• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction. Show less

    • Customer Service Team Lead
      • Apr 2008 - Dec 2009

      • Trained staff on operating procedures and company services.• Supervised 8 staff and monitored performance to drive Loyalty Program Enrollment, Gift VoucherSales, Alteration, Exchange & Institutional Sales.• Capitalized on upsell opportunities with new and potential customers.• Maintained up-to-date knowledge of product and service changes.• Reviewed account discrepancies and proposed courses of action to minimize losses.

    • Customer Sales Associate
      • Feb 2005 - Mar 2008

      • Regularly exceeded revenue targets, using outstanding sales and persuasion skills to close high-value transactions.• Upsold new products and accessories to customers, capturing significant increases in add-on sales.• Produced monthly customer satisfaction reports, facilitating targeted process adaptations.

Education

  • Annamalai University
    Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
    2012 - 2015

Community

You need to have a working account to view this content. Click here to join now