Warren Turner

Junior Technical Support Agent at Webafrica
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA

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Bio

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Credentials

  • Network +
    CompTIA
    May, 2023
    - Nov, 2024
  • CompTIA IT Operations Specialist – CIOS Stackable Certification
    CompTIA
    May, 2023
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Jul, 2020
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Jul, 2020
    - Nov, 2024

Experience

  • Webafrica
    • South Africa
    • Internet Publishing
    • 100 - 200 Employee
    • Junior Technical Support Agent
      • Dec 2021 - Present

  • Altron People Solutions
    • South Africa
    • Outsourcing/Offshoring
    • 300 - 400 Employee
    • Coach
      • Dec 2019 - Dec 2021

    • Customer Support Agent for Vodacom FTTH
      • Dec 2018 - Dec 2019

      Assisting new & existing customers with Vodacom Fibre queries. Ranching from installation scheduling, billing & technical support.

    • Call Center Agent
      • Oct 2018 - Dec 2018

      Contract department, part of a 197 from WNS to bytes. Still a call centre agent at Vodacom Contract department

  • WNS Global Services SA
    • South Africa
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Real Time Analyst
      • Jul 2018 - Oct 2018

      Did an internship for 3 months. Best 3 months in my working career. Scheduling, monitoring adherence, reporting

    • Call Center Agent
      • Aug 2016 - Oct 2018

      Vodacom Contract Department

  • Intimate Pleasures
    • South Africa
    • Retail
    • 1 - 100 Employee
    • Shop Assistant
      • Feb 2012 - Apr 2016

      Maintaining of online website, packaging/shipping online orders, stock taking, in store sales. Maintaining of online website, packaging/shipping online orders, stock taking, in store sales.

  • Pondorosa Liquor Store
    • Kuilsriver, Cape Town
    • Assistant Manager
      • Aug 2006 - Feb 2012

      Stock taking, Ordering of stock, opening closing of shop etc. Stock taking, Ordering of stock, opening closing of shop etc.

Education

  • Sarepta Secondary School
    Matric, National Certificate
    2002 - 2005

Community

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