Warren St. James

Technical Writer at Pacific Energy Fireplace Products
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Lean Six Sigma White Belt Certification
    Management and Strategy Institute
    Nov, 2019
    - Nov, 2024

Experience

  • Pacific Energy Fireplace Products
    • Canada
    • Manufacturing
    • 1 - 100 Employee
    • Technical Writer
      • Oct 2006 - Present

      Manufacturer of Wood and gas fireplace products.

    • Primary Work Instructions Coordinator
      • Jun 2020 - Mar 2023

      I am responsible for creating, editing and distributing work instructions for all production areas, manufactured products and assembly line processes. These instructions are in many forms from single page picture bulletins to full online, browser based, process and assembly instructions. They can be simple text instructions or pictures with text in book form.

  • Pacific Energy Fireplace Products Ltd.
    • Executive Auditor, Quality Assurance
      • Feb 2015 - Jun 2020

      I was in charge of doing quality audits on a 1 in 100 basis for all products coming off the assembly lines as well as auditing at the part and assembly levels. My audits include checking for assembly issues, fit and finish as well as combustion and emission tests on gas units. Address and eliminate issues with current production models. CAD, Solidworks 2016, Desktop Publishing-Adobe CS6(Manuals and other products labels, literature), Bills of Materials, Work Instructions.

    • Engineering Technician
      • Oct 2006 - Feb 2015

      Research and Development, Sheet Metal Design(Gas Fireplaces, Woodstoves), CAD Solidworks 2007-2016, Desktop Publishing-Adobe CS3-CS6 Design Standard(Instruction Manuals). Bills of Materials all products.

  • Western Union
    • Costa Rica
    • Senior Support Specialist
      • Sep 2005 - Oct 2006

      Credit Card Authorization call center. Shift Supervisor Basildon Department. Handled customer service for the department as well as assisting the CSR's within the department. Credit Card Authorization call center. Shift Supervisor Basildon Department. Handled customer service for the department as well as assisting the CSR's within the department.

  • BC Ambulance Service
    • EMA Level 1
      • Jun 1990 - Jun 1991

      I provided life saving emergency first aid as well as drove the ambulance. I provided life saving emergency first aid as well as drove the ambulance.

Education

  • Lake Cowichan Secondary School
    Diploma, General Studies
    1984 - 1988

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